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Holiday Gems Reviews

4.6 Rating 2,785 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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It was good apart from almost not having a hotel :)
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Posted 11 months ago
Martin was very helpful and explained everything a credit to your team
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Posted 11 months ago
Martin was extremely helpful explained everything. Really well
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Posted 11 months ago
Our consultant was Martin. Really nice guy, super helpful and friendly.
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Posted 11 months ago
Martin was very helpful during our phone conversation confirming our booking.
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Posted 11 months ago
I booked for Christmas and New Year to Tunisia last night, and I’ve just had a call from Martin to go over my booking and confirm everything. He was so very helpful and explained and answered all the questions I had. He was so polite and very professional. A great representative for Holiday Gems. Thank u Martin
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Posted 11 months ago
Stuart was very helpful and friendly, made life easier for you. Top man
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Posted 11 months ago
I had a very good gentleman talk me through my booking who was very helpful.
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Posted 11 months ago
Very good did the job well
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Posted 11 months ago
I really struggled to book my holiday online but Martin made the process very easy and was incredibly helpful
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Posted 11 months ago
Martin was Very helpful and patient and cheery
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Posted 11 months ago
Spoke to Martin, very friendly and helpful, Thankyou
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Posted 11 months ago
Martin was very helpful when I contacted with a difficulty with my online booking. Thank you.
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Posted 11 months ago
Martin was brilliant, straight forward with no complications. Thank you 🙏
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Posted 11 months ago
Mark was very helpful compared to other colleagues of his we dealt with in the past few days.
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Posted 11 months ago
Hello Samuel thank you for your review, we are pleased to hear your comments about Mark and would expect that others also reached our required high standards. We will therefore raise this to the relevant department head(s) and appreciate your feedback. We apologise if there has been any disappointment.
Posted 11 months ago
Very easy to book. All friendly helpful staff especially Stuart
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Posted 11 months ago
My experience with HolidayGems has been stress free and simple. Thank you Stuart for dealing with my holiday booking. A very professional, polite and helpful person
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Posted 11 months ago
Stuart was great,polite and efficient thankyou stuart
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Posted 11 months ago
After a week of uncertainty. Going back and forward and holidays being cancelled. I finally managed to speak to STUART who went above and beyond to help me get the holiday booked. Polite, conscientious and did what he said he would do. Thanks Stuart
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Posted 11 months ago
First time booking, holiday to corfu in April 24, communication was good and very helpful
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Posted 11 months ago
Holiday Gems is rated 4.6 based on 2,785 reviews