Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.59

4.6 Rating 2,610 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a lovely conversation on the telephone with Martin. Very nice person and very helpful. He sorted my holiday with ease. Thank you Martin”

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Posted 5 months ago

“I was able to get a much more affordable deal to Turkey in comparison to other holiday websites. I spoke to an amazing advisor Martín who did a great job.”

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Posted 5 months ago

“Thanks for making our holiday Stuart”

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Posted 5 months ago

“Stuart phone me twice to sort my issues with name spelt wrong. I will be booking through Stuart in the future what a brilliant service.thank you putting my mind in peace”

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Posted 5 months ago

“I spoke to Sam who was great. She assisted me with finding the right accommodation as I could not locate it on the website. She made sure I understood everything and made the booking really smoothly and efficiently. Would definitely book through her again”

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Posted 5 months ago

“Stuart efficiently confirmed our reservation and provided valuable assistance.”

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Posted 5 months ago

“Good price for selected holiday found online. Had to book over the phone, Sam was very pleasant and made the booking process easy.”

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Posted 5 months ago

“Spoke to Stuart was very helpful thank you”

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Posted 5 months ago

“Sam was amazing she helped me resolve my issues straight away. I can’t thank her enough.”

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Posted 5 months ago

“Spoke with Stuart this afternoon, he was polite, friendly, knowledgeable and quickly confirmed my booking. Excellent !!”

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Posted 5 months ago

“Martin was super helpful, friendly and efficient.”

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Posted 5 months ago

“Was very pleased with the response of phone staff 😀”

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Posted 5 months ago

“Stuart was very helpful, quick and efficient in dealing with my issues and has made my first time experience in buying from Holiday Gems a pleasant experience. Thank you Stuart”

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Posted 5 months ago

“Stuart has been absolutely amazing. He managed to sort out any worries or questions I had regarding the booking and was very attentive. Keep doing a great job Stuart…we need more people like you in this world! Thank you .”

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Posted 5 months ago

“Jae was very helpful and sorted my hotel change for me. Thank you Jae”

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Posted 5 months ago

“Sorted my query out and booked our holiday.”

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Posted 5 months ago

“Great help and support from Martin, very efficient and helped quickly locate and book holiday”

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Posted 5 months ago

“Highly recommend couldn’t do enough for you! MARTIN thank you for all your help and service. You could not of done anymore for me on this call. Thank you thank you! Della”

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Posted 5 months ago

“Martin was extremely pleasant and helpful and got me my perfect holiday for the best price.”

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Posted 5 months ago

“Martin was excellent 👍”

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Posted 5 months ago

Holiday Gems is rated 4.6 based on 2,610 reviews