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Holiday Gems Reviews

4.6 Rating 2,613 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,613 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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The process was very smooth
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Posted 8 months ago
Marc was brilliant on the phone and Made everything easy to understand
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Posted 8 months ago
Martin was great and explained everything, thank you ⭐️⭐️⭐️⭐️⭐️
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Posted 8 months ago
Polite and friendly customer service. Chatted with Martin in holiday gems and he managed to find a better deal for myself than what was available. All in all would recommend holiday gems for a prompt and good response.
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Posted 8 months ago
Thanks to Finn for booking for us.
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Posted 8 months ago
First time I have used Holiday Gems. I was contacted by Martin who very kindly sorted an issue with the hotel and explained how Holiday Gems operates. Being provided with a contact number is very reassuring rather than just email communication. Overall Martin was extremely helpful with my booking. Thank you
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Posted 8 months ago
Excellent service. Wanted to book a week away very last minute. Booking was swift and straightforward, with a friendly staff member. I will definitely book with this company again
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Posted 8 months ago
Martin was lovely contacted me to make sure I had received all my documents and made the process very quick and easy! Best employer in my opinion.
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Posted 8 months ago
It was good apart from almost not having a hotel :)
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Posted 8 months ago
Martin was very helpful and explained everything a credit to your team
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Posted 8 months ago
Martin was extremely helpful explained everything. Really well
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Posted 8 months ago
Our consultant was Martin. Really nice guy, super helpful and friendly.
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Posted 8 months ago
Martin was very helpful during our phone conversation confirming our booking.
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Posted 8 months ago
I booked for Christmas and New Year to Tunisia last night, and I’ve just had a call from Martin to go over my booking and confirm everything. He was so very helpful and explained and answered all the questions I had. He was so polite and very professional. A great representative for Holiday Gems. Thank u Martin
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Posted 8 months ago
Stuart was very helpful and friendly, made life easier for you. Top man
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Posted 8 months ago
I had a very good gentleman talk me through my booking who was very helpful.
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Posted 8 months ago
Very good did the job well
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Posted 8 months ago
I really struggled to book my holiday online but Martin made the process very easy and was incredibly helpful
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Posted 8 months ago
Martin was Very helpful and patient and cheery
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Posted 8 months ago
Spoke to Martin, very friendly and helpful, Thankyou
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Posted 8 months ago
Holiday Gems is rated 4.6 based on 2,613 reviews