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Holiday Gems Reviews

4.6 Rating 2,783 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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It was Martin who helped me with sorting out my holiday . Very helpful and polite couldnโ€™t recommend more, this is the second holiday Iโ€™ve booked with them highly recommended
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Posted 3 months ago
Clear explanation and great service received from Martin. Thank you
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Posted 3 months ago
Martin was absolutely amazing. So very helpful, knowledgeable and friendly. Excellent customer service!! Thankyou.
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Posted 3 months ago
Just received a confirmation call from Stuart who explained everything clearly in a friendly and polite manner.
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Posted 3 months ago
Easy to book and then a great phone call from Stuart who checked all aspects of the booking with me before sorting out my travel documents.
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Posted 3 months ago
Highly recommend HolidayGems! Stuart was brilliant! Top guy 10/10 Thanks for all your help and guidance ๐Ÿ‘Œ
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Posted 3 months ago
Stusrt was excellent. Very helpful and knowledgeable. Thank you
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Posted 3 months ago
Very easy to speak to Stuart. Easy to understand and well explained. Thanks Gerry Hollands.
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Posted 3 months ago
Martin was very polite and helpful
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Posted 3 months ago
Booking online was easy, and Martin was very helpful with all the confirmation information.
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Posted 3 months ago
Stuart gave outstanding service, very humble and made me laugh and feel comfortable. Absolute pleasure to deal with thank you so much
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Posted 3 months ago
Hi can't fault my customer service representative Martin at all. He was absolutely brilliant at his job Holiday Gems should be proud to have him as an employee so professional
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Posted 3 months ago
Competitive Easy access and well laid out Good information Excellent follow up call from Stuart to finalise holiday . Canโ€™t recommend until after the holiday to ensure all happens etc
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Posted 3 months ago
Dealt with Stuart who has been extremely helpful.
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Posted 3 months ago
Samantha booked our family holiday to Turkey with ease. Thank you
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Posted 3 months ago
Stuart was very helpful and made things easy to understand
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Posted 3 months ago
Sam booked our holiday, such a lovely person, thank you sam
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Posted 3 months ago
Got my last minute holiday booked, received an email last night saying someone would be in touch within 72 hours, Stuart rang me this morning to confirm everything and get our holiday booked, helpful fella, Thanks Stuart!
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Posted 3 months ago
Fabulous service from Stuart today ๐Ÿ‘๐Ÿ˜Š
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Posted 3 months ago
Booking process was very well managed by Finn. Personal touch. Really appreciated.
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Posted 3 months ago
Holiday Gems is rated 4.6 based on 2,783 reviews