Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,783 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was very helpful thank you.”

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Posted 11 months ago

“Made a mistake on my booking David rectified straight away”

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Posted 11 months ago

“Stuart was amazing and he did everything I wanted.would definitely use him again. Thanks Stuart.”

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Posted 11 months ago

“I was very happy with my customer service & help I received with the booking of my holiday. Stuart, very kindly, helped us sort out our booking very efficiently. The only snag I will add is that the cost we paid online when we booked did change afterwards on call.(An extra £227!). Luckily we was in a position to pay this. Other than that we’re happy customers. :)”

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Posted 11 months ago

“Stuart was extremely professional and helpful with my booking”

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Posted 11 months ago

“Recieved a call from Stuart very quickly after booking and he was really helpful and personable. Great service, thank you Stuart!”

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Posted 11 months ago

“Found the booking experience very easy and quick, Stuart was exceptionally helpful and explained everything I needed to know to check in etc. thank you Stuart .”

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Posted 11 months ago

“Had a confirmation call from Stuart today, very helpful, professional and personable. Thanks”

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Posted 11 months ago

“Stuart made the final booking process very easy, thank you for all your help.”

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Posted 11 months ago

“Stuart was very amenable and helpful”

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Posted 11 months ago

“Stuart was great very efficient and reassuring!!”

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Posted 11 months ago

“Very helpfull will look to book with yous in the future”

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Posted 11 months ago

“I spoke with David who was extremely helpful and friendly in booking our last minute getaway. Gave me amazing suggestions for my holiday and helped in getting us an upgrade.”

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Posted 11 months ago

“easy to use, great prices”

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Posted 11 months ago

“Great assistance from Stuart today. Helpful and reassured me the holiday was all sorted. Great service.”

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Posted 11 months ago

“After speaking to Stuart and arranging my holiday he helped with all my queries and concerns and I would be happy to use holidaygems again if Stuart could sort my holiday”

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Posted 1 year ago

“Stuart was very helpful. Very informative about price and details of holiday. Thank you”

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Posted 1 year ago

“Stuart was extremely helpful sorting my family holiday.”

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Posted 1 year ago

“Dave responsible for our account and he ensured we were kept informed every step of the way Delighted with our holiday reservation together with great flight times and price of course Wouldn’t hesitate to recommend Holiday Gems to all my friends and family Cheers Dave”

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Posted 1 year ago

“David was absolutely brilliant. He sorted everything out very quickly and went the extra mile to get my holiday sorted for tomorrow. Thank you! Appreciate it!”

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Posted 1 year ago

Holiday Gems is rated 4.6 based on 2,783 reviews