Login
Start Free Trial Are you a business?? Click Here

Holiday Gems Reviews

4.6 Rating 2,785 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

Visit Website
Stuart was outstandingly helpful, explained everything in detail, and booked the holiday right there and then over the phone - superb customer service.
Helpful Report
Posted 10 months ago
Quick and helpful were able to secure holiday for a great price
Helpful Report
Posted 10 months ago
Martin was really helpful sorting my booking and explaining everything
Helpful Report
Posted 10 months ago
stuart was very helpful and resolved a minor issue very quickly 👍
Helpful Report
Posted 10 months ago
Stuart was very helpful and sorted out additional extras which was excellent.
Helpful Report
Posted 10 months ago
Martin was amazing and was very helpful throughout the booking. Highly recommend and will be using Holiday Gems again especially with Martin
Helpful Report
Posted 10 months ago
Martin is fantastic and very thorough with all of the booking details. Very impressed
Helpful Report
Posted 10 months ago
So far so good. Was easy to speak to the lady when she called me back. Easy to book online
Helpful Report
Posted 10 months ago
Martin was vet helpful, ensured I received the price I was offered on line. It is important as a returning customer travel 3/4 times a year I received the price offered without additional costs. Martin ensured we got this acknowledging our repeat custom
Helpful Report
Posted 10 months ago
Sam was very helpful and sorted our accommodation out with no hassel or worry
Helpful Report
Posted 10 months ago
I booked a holiday with holiday gems and dealt with Sam. She was great. I will not hesitate to recommend Sam at holiday gems to my friends and family.
Helpful Report
Posted 10 months ago
Martin was really helpful in explaining the booking process and confirming my order with Holiday Gems ensuring I was aware of the alternative travel options available and thoroughly processing my holiday with attention to detail.
Helpful Report
Posted 10 months ago
I had someone called Martin help me and he explained everything step by step,very helpful
Helpful Report
Posted 10 months ago
I had a very good service provided by Mark when I booked the holiday with him. Mark was professional and friendly in dealing with my query and helped me book a last minute trip
Helpful Report
Posted 10 months ago
Straight forward and hassle free service. My representative Martin explained everything perfectly and guided me through the process. Would definitely recommend and use this service again.
Helpful Report
Posted 10 months ago
Martin is excellent phoned us back when he said
Helpful Report
Posted 10 months ago
We have just returned from a wonderful holiday with HolidayGems and booked up for the next year. As usual with lesser known companies you have the fears and scepticism, but everything was smooth and excellent value. So we've just booked again for 2025 and had excellent service from Sam, helping us to get our holiday at an affordable price. We can't wait for next Easter. Thanks to Sam and HolidayGems.
Helpful Report
Posted 10 months ago
Sam was excellent and so friendly and helpful. Nothing was too much trouble
Helpful Report
Posted 10 months ago
Simple booking procedure prompt responses👍
Helpful Report
Posted 10 months ago
We found the Gems rep SAM whom we spoke on the phone to be very helpful knowledgeable and cheerful
Helpful Report
Posted 10 months ago
Holiday Gems is rated 4.6 based on 2,785 reviews