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Holiday Gems Reviews

4.6 Rating 2,785 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Sam was very helpful and got my holiday boooked and sorted for me
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Posted 2 months ago
Just booked again with holiday gems again, excellent service from Martin who sorted out my booking for me . Looking forward to booking again soon 😊
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Posted 2 months ago
Great customer service.. very helpful and polite. I'm very happy with the help received by Martin today! Thank you
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Posted 2 months ago
Everything so far has gone smoothly.
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Posted 2 months ago
Martin was very helpful. Would recommend.
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Posted 2 months ago
Excellent service Listened and was polite and respectful
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Posted 2 months ago
This was my first time booking with HolidayGems. Sam was fantastic and helped to book our holiday for August 2025. August can’t come fast enough and I look forward to reviewing again once we’ve returned.
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Posted 2 months ago
Very polite and efficient company
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Posted 2 months ago
Thankyou Edward for your valuable experience in helping sort my holiday. You are asset to you company . Thankyou again
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Posted 2 months ago
I have just made a booking with Sam, and she couldn’t have been more helpful and professional despite my ageing years and not great with technology she was marvellous and so patient, a great start to my holiday, thank you Sam
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Posted 2 months ago
Good communication very helpful
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Posted 2 months ago
Lovely Martin help me with my booking information
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Posted 2 months ago
Booked a hotel in Vegas at the best price available. Martin was really helpful on the phone to ensure we got the rooms we wanted at nearly half the price of booking direct.
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Posted 2 months ago
Always use holiday gems to book our holidays.. Stuart booked 2 holidays for me within 2 days a lovely polite patient gentleman. Very happy indeed with his service
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Posted 2 months ago
Sam was very helpful
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Posted 2 months ago
Amazing service from Stuart very helpful...thank u 🥰
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Posted 2 months ago
Good communication from the company
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Posted 2 months ago
Always use holidaygems , best price guaranteed and easy to resolve any issue highly recommended
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Posted 2 months ago
Hi the customer advisor Sam was very helpful answering all questions
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Posted 2 months ago
Stuart was fabulous. So helpful as I had forgotten some things. Went through it all with me and was friendly and warm of character.
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Posted 2 months ago
Holiday Gems is rated 4.6 based on 2,785 reviews