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Holiday Gems Reviews

4.6 Rating 2,608 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,608 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Martin was very helpful in reorganising part of the holiday
Helpful Report
Posted 1 month ago
Martin was awesome. He booked everything I needed being a disabled traveller including the assistance I would need which I normally have to sort out by myself. He explained everything in full and now I'm looking forward to having a great holiday. Thank you Martin
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Posted 1 month ago
Great service
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Posted 1 month ago
Sam was amazing at getting the holiday booked with such short notice thank you
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Posted 1 month ago
Martin was very helpful in getting us our holiday we wanted .thankyou
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Posted 1 month ago
It was Martin who helped me with sorting out my holiday . Very helpful and polite couldn’t recommend more, this is the second holiday I’ve booked with them highly recommended
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Posted 1 month ago
Clear explanation and great service received from Martin. Thank you
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Posted 1 month ago
Martin was absolutely amazing. So very helpful, knowledgeable and friendly. Excellent customer service!! Thankyou.
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Posted 1 month ago
Just received a confirmation call from Stuart who explained everything clearly in a friendly and polite manner.
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Posted 1 month ago
Easy to book and then a great phone call from Stuart who checked all aspects of the booking with me before sorting out my travel documents.
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Posted 1 month ago
Highly recommend HolidayGems! Stuart was brilliant! Top guy 10/10 Thanks for all your help and guidance đź‘Ś
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Posted 1 month ago
Stusrt was excellent. Very helpful and knowledgeable. Thank you
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Posted 1 month ago
Very easy to speak to Stuart. Easy to understand and well explained. Thanks Gerry Hollands.
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Posted 1 month ago
Martin was very polite and helpful
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Posted 1 month ago
Booking online was easy, and Martin was very helpful with all the confirmation information.
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Posted 1 month ago
Stuart gave outstanding service, very humble and made me laugh and feel comfortable. Absolute pleasure to deal with thank you so much
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Posted 1 month ago
Hi can't fault my customer service representative Martin at all. He was absolutely brilliant at his job Holiday Gems should be proud to have him as an employee so professional
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Posted 1 month ago
Competitive Easy access and well laid out Good information Excellent follow up call from Stuart to finalise holiday . Can’t recommend until after the holiday to ensure all happens etc
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Posted 1 month ago
Dealt with Stuart who has been extremely helpful.
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Posted 1 month ago
Samantha booked our family holiday to Turkey with ease. Thank you
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Posted 1 month ago
Holiday Gems is rated 4.6 based on 2,608 reviews