Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,783 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Stuart for your great professional and concise help. And amazing response times too. Thoroughly recommend”

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Posted 4 months ago

“My agent Stuart, was very professional with assisting me with my final confirmation details today.”

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Posted 4 months ago

“Stuart was a lovely very helpful gentleman”

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Posted 4 months ago

“Extremely easy to use. Had a lovely call with Stuart who was extremely helpful and had a very nice manner about him. Nice to have a happy person to talk to. Answered all my queries. Thank you holiday gems”

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Posted 4 months ago

“Stuart was very polite pleasant and professional in his approach. He resolved the potential issue very quickly and efficiently. Thank you Stuart.”

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Posted 4 months ago

“Stuart was really helpful and did a brilliant job.”

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Posted 4 months ago

“Made our booking and then got impatient for the confirmation so called and spoke to Stuart who was really helpful and confirmed the booking for us. Great service. Thank you Stuart much appreciated.”

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Posted 4 months ago

“Thank you Stuart. You were extremely helpful and kind. A credit to the team.”

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Posted 4 months ago

“Stuart was friendly & very helpful while answering any questions I had.”

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Posted 4 months ago

“Booked a holiday through Sam, she was brilliant throughout the whole process and went above and beyond for me Brilliant service thanks Sam.”

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Posted 4 months ago

“Stuart was incredibly helpful with sorting out a few issues, can’t thank him enough”

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Posted 4 months ago

“After a booking error Stewart from your priority booking team resolved my issue without any problems he is a credit to your business dealt with professionally.”

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Posted 4 months ago

“Our hotel became unavailable but Stuart manage to find us one ever better than we had booked , very professional and most helpful.”

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Posted 4 months ago

“Stuarts service was first class… made everything seem so easy and no hassle at all”

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Posted 4 months ago

“Stuart was very polite, answered all the questions and provided all the information needed, during the call. A very pleasant experience to deal with Stuart.”

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Posted 4 months ago

“Stuart was very helpful.”

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Posted 4 months ago

“Excellent friendly and efficient service from Stewart.”

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Posted 4 months ago

“Thanks allot Stuart for sorting out my issue very much appreciated Thanks”

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Posted 4 months ago

“Very good customer service off stuart”

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Posted 4 months ago

“Stuart was very helpful in sorting out the details of our trip. Thank you for your efforts Stuart, much appreciated 👍”

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Posted 5 months ago

Holiday Gems is rated 4.6 based on 2,783 reviews