Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,783 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had such an stress-free travel experience thanks to my travel agent Stuart. He was super helpful in planning my trip, always available for my questions and made the whole process smooth. Highly recommend! His knowledge and patience were invaluable in creating the perfect getaway. Can't thank him enough!”

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Posted 8 months ago

“Just booked our holiday to Turkey. Martin was very helpful, he also gave me a discount”

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Posted 8 months ago

“Stuart explained all the holiday details and it was quick and easy to understand”

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Posted 8 months ago

“Stuart and Charlie were a great help today sorting my holiday out, thank you very much”

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Posted 8 months ago

“Great service. Martin was absolutely amazing when booking my holiday. Thank you!”

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Posted 8 months ago

“Excellent service from Martin Was very helpful looking for the best deals and flight times. So far everything seems good, just Gona wait for 2nd email to download my boarding passes in the next 48 hours Thank you so much martin”

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Posted 9 months ago

“We travelled for the first time with Holiday Gems last December we were very pleased with the service. The only down side was our transfer was not there when we arrived in Egypt. Your consultant Stuart is credit to your company. He is very professional and enthusiastic,he made us very at ease with our booking.”

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Posted 9 months ago

“Stuart was fantastic; very friendly, professional and helpful. He’s a credit to your team. Thank you”

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Posted 9 months ago

“Stuart was very helpful and got my holiday booked no problems”

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Posted 9 months ago

“Martin organised my holiday documentation he was very helpful and very sociable”

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Posted 9 months ago

“Samantha i relly amazing person,straight help me sort ut confuse with my booking im relly appricate for her help”

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Posted 9 months ago

“Good Service”

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Posted 9 months ago

“After a somewhat long call, on the Saturday, and being cut off after a long hold phone call. Today Sam was amazing a credit to the company, swift and efficient when booking our trip.”

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Posted 9 months ago

“Martin was very helpful in getting the holiday booked”

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Posted 9 months ago

“Michael was very helpful in finding our holiday”

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Posted 9 months ago

“Thanks Stuart, absolute legend. Hope you get to finish early today, you deserve. Cheers matey”

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Posted 9 months ago

“Martin has been very helpful coordinating our family holiday identifying the optimal arrangements for both the travel and the hotel. Many thanks!”

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Posted 9 months ago

“Very helpful sorted my holiday out within mins thank you”

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Posted 9 months ago

“Mark was a good customer service adviser .”

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Posted 9 months ago

“Staff very polite very health and the chap Mark that I dealt with at the end was very efficient patient superb job”

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Posted 9 months ago

Holiday Gems is rated 4.6 based on 2,783 reviews