Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,785 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and polite.man martin”

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Posted 2 months ago

“A lovely young lady named Sam phoned and helped me to finalise my online booking after a error was made by myself and my bank, Sam instructed me on what to do and eventually all went ahead quickly and smoothly, thank you Sam.”

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Posted 2 months ago

“Edward was very patient, helpful and made the booking experience stress free you can tell he loves his job!”

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Posted 2 months ago

“Stuart was very polite and helpful. Sorted the issue straight away without fuds”

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Posted 2 months ago

“Edward was very professional & polite on the phone when he was dealing with are hoilday details today , looking forward to our hoilday , we will definitely recommend HoildayGems to are friends & family, thank you 😊”

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Posted 2 months ago

“Stuart helped me a lot with my enquiry!”

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Posted 2 months ago

“I have booked my holiday with Edward today he was very helpful and polite it was a pleasure to book with holiday Gems and look forward to booking more holidays with yourselfs”

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Posted 2 months ago

“Awesome service from Sam, helped out a massive amount. Thanks a lot”

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Posted 2 months ago

“This is the 3rd time I have used Holiday Gems for my holiday or hotel now and the service is always A1. Today I was helped by Stuart who made the process simple and quick. Thank you so much.”

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Posted 2 months ago

“Sam saved us 20 pounds so very happy . Great communication with her at Hoilday gems . Lovely lady on the phone. Would use them again. Recommend to all”

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Posted 2 months ago

“Nice o talk in the phone They are very helpful staff Thanks, everyone, in holiday gems”

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Posted 2 months ago

“OMG, it was an incredibly easy and pleasant experience booking with HolidayGems! Edward patiently listened to every request and got us exactly what we wanted - even beat Jet2 Holidays on price! I couldn't recommended this site highly enough. Thank you, Edward, for all your help and kindness! This is our new favourite site now!”

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Posted 2 months ago

“Edward was very professional and courteous and made me feel at ease it was a pleasure doing business with him and holiday gems I look forward booking many holidays in the future 10/10 Edward”

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Posted 2 months ago

“Spoke to Stuart, very helpful and went through my booking”

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Posted 2 months ago

“Stuart is the Man! Very helpful and informative top guy”

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Posted 2 months ago

“Stuart was very friendly and easy to speak too.”

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Posted 2 months ago

“Stuart was very professional and helpful. We went an extra mile to answer my questions!”

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Posted 2 months ago

“Stuart was really helpful, informative and professional in all aspects today and thank you for helping confirm our holiday booking Tracey Edward’s”

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Posted 2 months ago

“Received my call from Stuart today confirming my holiday, slight difference in price which was explained & most importantly still an absolute bargain! Stuart was very friendly and helpful, he confirmed all information before proceeding. Lovely experience. Thank you Stuart”

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Posted 2 months ago

“Extremely helpful thanks a lot Stuart.”

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Posted 2 months ago

Holiday Gems is rated 4.6 based on 2,785 reviews