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Holiday Gems Reviews

4.6 Rating 2,611 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Booked a surprise holiday for my daughter,had a small problem,spoke to a lovely lady called Sam who sorted it all out for me 👍Thanks Sam your a 🌟 xx
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Posted 7 months ago
Samantha and Michael have been very helpful and reassured me for all worries and queries I had. I will be travelling next month to my destination. Thank you
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Posted 7 months ago
Stuart was a great help 5* couldn't have done it without him thanks
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Posted 7 months ago
Martin was a great help sorting things out for a tecno phobe will use again
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Posted 7 months ago
Martin was very helpful and patient. He explained thoroughly and had time to help and support me.
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Posted 7 months ago
Stuart was extremely helpful and had a lovely manner, will definitely continue to use holiday gems .
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Posted 7 months ago
Martin was brilliant thank you so much
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Posted 7 months ago
Excellent customer service
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Posted 7 months ago
Excellent service made sure we got booked what we wanted
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Posted 7 months ago
Excellent service from Martin - very knowledgeable, efficient, kind and well mannered 🌷
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Posted 7 months ago
The member of staff that I spoke to was very polite and helpful, and got me a great holiday booked for the next day!
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Posted 7 months ago
Mark was a top guy. Straight foward and quick.. give the bloke a rise
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Posted 7 months ago
Samantha was very friendly and helpful reassuring me a lower floor due to my heart problems was requested . Lovely friendly lady indeed .
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Posted 7 months ago
Was called by STUART... Was an absolute pleasure to speak with someone who cares.. I will recommend you to my friends. Thank you STUART.
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Posted 7 months ago
Stuart was clear and concise, very happy to say we're all booked and ready to go. Stuart has certainly done his part in securing our holiday and I'm very happy that he was on the other end of the line. Cheers.
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Posted 7 months ago
STUART WAS ABSOLUTELY BRILLIANT AND HELPFUL
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Posted 7 months ago
Fantastic service like always.Just book another holiday with this company.Stuart was my agent and I'm so happy that people like him working in this company. He was very friendly and polite and sorted everything for us.Thanks again for Jason Emma Dionis and all HolidayGems team.You are the best!!!
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Posted 7 months ago
I’ve been using holiday gems for years now, Great staff.
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Posted 7 months ago
Martin was friendly, helpful and very efficient.
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Posted 7 months ago
Dealt with Martin who was really helpful and sorted my booking out with no problems
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Posted 7 months ago
Holiday Gems is rated 4.6 based on 2,611 reviews