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Holiday Gems Reviews

4.6 Rating 2,785 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,785 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Stuart was excellent. He was very clear and precise. His manner was friendly but professional allowing the booking of my holiday to be stress free. Great Serviceโ˜บ๏ธ
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Posted 1 year ago
Stuart was brilliant today and booked our favourite Xmas holiday for us
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Posted 1 year ago
Spoke to Stuart to go through all documents and details. Very thorough and confidant all details checked and booked. Friendly and professional. Would not hesitate to use Holiday Gems again.
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Posted 1 year ago
I booked a holiday less than 24 hours before actually going which meant I had to call the agent at holiday gems. She was great. Sorted out rooms, made sure flights were available and got back to me quickly to confirm. Very impressed.
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Posted 1 year ago
Stuart has been absolutely fantastic. Felt so secure and comfortable getting everything booked through as it was a big group booking. Never used this company before but I will always try to get in touch with Stuart or this company for future holidays. Stuart is an assest to the company. Need more staff like him who actually care. Thanks a lot!
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Posted 1 year ago
Stewart was very helpful and sorted me out much appreciated thank you very much
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Posted 1 year ago
Nathem sorted my problem very quick which was my fault thanks Nathan I'll definitely recommend your company to friends and family
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Posted 1 year ago
Brilliant Stuart was great
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Posted 1 year ago
Stuart was very helpful and covered loads of helpful things I wasnโ€™t aware of. As Iโ€™ve not been on a flights for over 7 years and at lot of booking procedures he help me with . Top guy ๐Ÿ‘๐Ÿป
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Posted 1 year ago
Stuart was absolutely phenomenal, his customer service was exceptional. Nothing was too much trouble and he went the extra mile to ensure that I was satisfied with all the arrangements. I would thoroughly recommend this company and cannot praise Stuart enough - thank you!
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Posted 1 year ago
Stuart was great help and made it easy to book on the phone last minute thanks mate
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Posted 1 year ago
Stewart went above and beyond to help me with my holiday booking today. His customer service was outstanding he also phoned me back the time he said he would. Thanks Stewart
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Posted 1 year ago
Stuart was very helpful today and I would recommend him to all customers looking for a deal to go on holidays. Thank you for your customer service
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Posted 1 year ago
Patient, helpful, polite, friendly - brilliant service
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Posted 1 year ago
Sam was absolutely brilliant with my holiday booking even managed to get the extras wavered so thankyou x
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Posted 1 year ago
Stuart was very helpful
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Posted 1 year ago
Stuart was very helpful and concise pleasure to deal with.
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Posted 1 year ago
I spoke with Stuart, I explained it was a long time since I had travelled, I was so nervous and overwhelmed with the details and online stuff. Stuart took the time to explain everything and reassured I felt much calmer. Great service.
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Posted 1 year ago
Stuart made it so easy.. such a nice and helpful guy๐Ÿ™๐Ÿ˜‡๐Ÿ‘‘
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Posted 1 year ago
Stuart was very helpful and explained everything very well. Pleasant customer service
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Posted 1 year ago
Holiday Gems is rated 4.6 based on 2,785 reviews