Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.59

4.6 Rating 2,610 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

Visit Website

Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was very helpful today. Very pleased with the service.”

Helpful Report

Posted 1 month ago

“Highly recommend holiday gems and Stuart who dealt with me was very nice and helped me alot with my holiday thanks Stuart 😊”

Helpful Report

Posted 2 months ago

“Stuart was very helpful and friendly and fully explained the process clearly”

Helpful Report

Posted 2 months ago

“Great service from Stuart, made it really easy to complete booking”

Helpful Report

Posted 2 months ago

“5 ⭐️⭐️⭐️⭐️⭐️ to Stuart. Had him on the phone twice, helped to sort out our holidays. Hastle free, friendly and down to earth gent! Thank you very much Stuart xx”

Helpful Report

Posted 2 months ago

“Stuart has been really helpful and patient while we were debating different options. He called back when he said he would and has helped us with lots of information to get us the best deal. Much appreciated!”

Helpful Report

Posted 2 months ago

“Thanks Stuart for your great professional and concise help. And amazing response times too. Thoroughly recommend”

Helpful Report

Posted 2 months ago

“My agent Stuart, was very professional with assisting me with my final confirmation details today.”

Helpful Report

Posted 2 months ago

“Stuart was a lovely very helpful gentleman”

Helpful Report

Posted 2 months ago

“Extremely easy to use. Had a lovely call with Stuart who was extremely helpful and had a very nice manner about him. Nice to have a happy person to talk to. Answered all my queries. Thank you holiday gems”

Helpful Report

Posted 2 months ago

“Stuart was very polite pleasant and professional in his approach. He resolved the potential issue very quickly and efficiently. Thank you Stuart.”

Helpful Report

Posted 2 months ago

“Stuart was really helpful and did a brilliant job.”

Helpful Report

Posted 2 months ago

“Made our booking and then got impatient for the confirmation so called and spoke to Stuart who was really helpful and confirmed the booking for us. Great service. Thank you Stuart much appreciated.”

Helpful Report

Posted 2 months ago

“Thank you Stuart. You were extremely helpful and kind. A credit to the team.”

Helpful Report

Posted 2 months ago

“Stuart was friendly & very helpful while answering any questions I had.”

Helpful Report

Posted 2 months ago

“Booked a holiday through Sam, she was brilliant throughout the whole process and went above and beyond for me Brilliant service thanks Sam.”

Helpful Report

Posted 2 months ago

“Stuart was incredibly helpful with sorting out a few issues, can’t thank him enough”

Helpful Report

Posted 2 months ago

“After a booking error Stewart from your priority booking team resolved my issue without any problems he is a credit to your business dealt with professionally.”

Helpful Report

Posted 2 months ago

“Our hotel became unavailable but Stuart manage to find us one ever better than we had booked , very professional and most helpful.”

Helpful Report

Posted 2 months ago

“Stuarts service was first class… made everything seem so easy and no hassle at all”

Helpful Report

Posted 2 months ago

Holiday Gems is rated 4.6 based on 2,610 reviews