HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.59

4.6 Rating 1,963 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 1,963 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

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HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

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“My contact merely confirmed a lot of what I already knew”

Helpful Report

“A very useful organisation to b a member of for any house owner. Particularly if you are thinking of moving house.”

Helpful Report

“HOA has helped sanity levels during an arduous house sale/purchase. Having a practical, level headed person to refer to on quick reply from HOA with a relevant background, willing to ask questions and share their advice, has been invaluable. We look forward to eventually moving and making use of the concierge service...!"”

Helpful Report

“As a first time seller and buyer I have used the HOA a lot and can highly recommend. Many of my friends have said that they wish they'd known about the HOA when buying and selling their properties. The HOA have looked through estate agent contracts and highlighted points that I would've missed on my own and given pertinent advice regarding the results of surveys and the next step forward. Always friendly too!”

Helpful Report

“In the context of the costs involved in selling and buying a property, even if you only use Home Owners Alliance to check your estate agent's contract before signing, their fee of £45 is very modest and money very well spent. It is such a small amount to pay for insights that are clearly based on seeing the wider picture of what really is a minefield of estate agency practice out there, and I would recommend them to my closest friends and family.”

Helpful Report

“I rejoined Homeowners Alliance recently as my boundary dispute was over at last. Previous to that they had provided an excellent all-round service as well as all the free information on their site. I had recommended them to many other people. For £45 joining fee they read my estate agent contract free, patiently answered further questions and saved me £200 in estate agents fees as well as helping me to get the tie-in period down. They know the market very well and always give useful advice. If and when I (hopefully) finally sell the house and need advice about buying a leasehold or commonhold property I'll be straight onto them for further advice. It isn't easy buying and selling alone, especially when there are complications, so I really appreciate the way they have held my hand throughout.”

Helpful Report

“Excellant service so far. the recommended person for our EPC was 330 cheaper than the estate agent recommendation and he was able to come within 24 hours. report was returned in 3 days which included a Sunday. Conveyancing seems to be coming outb a lot cheaper that estate agents recommended ones although someone was very miffed when I said I had a much lower quote. I still have not sorted that as we are away at the moment , but will be asking advice. I have had a follow up call since joining and lady at the other end was lovely”

Helpful Report

“I recently found 'Home Owners Alliance,' via google/duckduckgo, by chance & subscribed as a member. An issue came up via my house sale, and the friendly voice via the help line, was extremely helpful & very informative. For anyone involved in the stress & bureaucracy of selling or buying property, I highly recommend this website with it's wealth of information, guidance, clarity and special offers. Thank you HOA.”

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“Clear, Concise & friendly telephone information recieved. Great Web Page!”

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“I joined HOA when I was selling my house and needed advice about Estate Agent’s. HOA gave immediate advice on the telephone and further advice by e-mail once they had considered my situation in detail. They have since given me good advice on Lease extensions. A very helpful service. Human beings to talk to.”

Helpful Report

“This is a great organisation providing lots of really useful information and advice. We were already members but were delighted to meet the founder and some of her team recently at the Ideal Home Show in London, and we had a very helpful discussion about our current property sale. We’re still at the preliminary stages of our transaction and they have since helped us with our estate agency agreement, giving us the confidence to negotiate from a sole selling rights to a sole agency basis, and to successfully challenge some of the standard terms and conditions. We’re sure we will call on them again as things proceed, but already we can’t recommend them highly enough!”

Helpful Report

“The Estate Agent contract review service is excellent, I had two contracts reviewed with some very useful detailed feedback and links to the Property Ombudsman website that are particularly enlightening. Both reviews came back to me with a few hours. Thank you for your great service HomeOwners Alliance! The membership fee is worth every penny.”

Helpful Report

“I had a query about my position on a contract with an agent from several year ago. I had a great experience with HOA who responded speedily and offered great advice and support. Thank you HOA!”

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“really helpful advice so far and very prompt - most impressed”

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“HomeOwners Alliance has been of great help! You can find so much useful information on their website and there is a great community here to help answer your questions. Purchasing a home can be very stressful but I really feel supported here. HOA can be a money saver too. I got my conveyance quote through HOA which is cheaper than going to the conveyors directly and the conveyors are constrained by HOA that they cannot bill more than what they have quoted. The conveyance discount I got was almost the amount I paid for the membership (the discount was not as big as HOA advertised, but it depends on how high your quote is). After becoming a member, I have access to the HOA helpline which is friendly, helpful, and personal. Naomi in particular is a star!”

Helpful Report

“Was very impressed with the quick response and practical advice I received I received within 24 hours of contacting HOA. The web chat option is a really easy way to get in touch. My query was followed up on email and I appreciated that it was the same person replying to all my emails.”

Helpful Report

“Absolutely fantastic! Brilliant Helpline. I trust them to be independent and impartial and give me advice on this basis. I have used them extensively for selling and buying a property over last 13 months. Membership fee is worth every pound and paid for itself many times over already. Thanks HoA.”

Helpful Report

“Excellent. I've signed up to the HOA as a first time buyer having just started the buying process and having various knowledge gaps. I contacted them for the first time today looking for help with a query and was very happy with the advice given. The most important thing for me about the HOA is that they are an unbiased source of information, not trying to sell me anything or profit from the buying process. I imagine I will be using their services a lot in the weeks to come.”

Helpful Report

“I have recently bought my first flat and, very sadly for me, it came with many issues. I have nothing but kind words for the HOA team, who guided me through many of my queries and concerns, and directed me towards resolutions I did not know existed. I felt supported during a difficult time, and cannot recommend them enough.”

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“Extremely useful and helpful”

Helpful Report

HomeOwners Alliance is rated 4.6 based on 1,963 reviews