HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.60

4.6 Rating 2,170 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

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HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just ask for a free qoute on my property at a rough present day price 3bed ,one en-suited and 2 lounges ground floor ( The property is detatch with garage ). the overall plot is about 171/2 m2 What I would like to know as this property is leased on 99yr lease.,which started from 2005 (new built ) I am the 2nd owner and thinking of buying the freehold this year ,Is it possible to give me any idea of the price I would looking at paying. Thank you for your help”

Helpful Report

Hi AJ, I think you may be referring to our valuation tool. https://hoa.org.uk/advice/guides-for-homeowners/i-am-selling/free-instant-home-valuation/ I'm not sure this will help you determine how much it will cost to extend your lease or buy the freehold. As you have 81 years left on the lease, it's really important for you to research your options now as your lease extension will cost more and more when it goes below 80 years. That's because you will need to pay a marriage value to your freeholder - which is essentially 50% of the uplift in the property price as a result of extending your lease. We do have a lease extension calculator you can use to get a ballpark figure. It's powered by the government funded Leasehold Advisory Service - https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/leasehold-extension-calculator/ In order to get an idea of how much it will cost to buy the freehold vs extending your lease, you should reach out to an ALEP registered leasehold solicitor or valuer. Here is a link to a form if you wish to contact our lease experts. https://hoa.org.uk/services/find-lease-extension-solicitor/ Good luck, Paula

“I'm beginning to research leaseholder versus freeholder problem and this was a good start”

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“No. It showed up the unrealistic, fantasist nature of property valuation - magnified by the online lens. I know the proviso - get three local valuers to do the job properly - but they too can be so unreliable.”

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“It advises me on how to deal with the negligent of the noncharter party wall surveyor”

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“useful guidance on getting started. But didn't realise that in searching for architects you were going to forward my details on to the ones that came up! I would really rather you didn't but suspect it's automatic and I just missed that explanation on the site, even though I thought I looked to find exactly that. Lesson learnt I guess in terms of rushing. I've now inadvertently probably created more email traffic for myself :-( and we are not ready to start engaging. I didn't communicate with you other than the website search option, so the customer service stars below are erroneous - I couldn't unselect them!”

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“Not really. As the neighbour of someone building an extension Interested in what to do when party wall awards go wrong. Everywhere writes about how to set them up but very little about what you can do when your neighbour refuses to repair damage to your property as a result of work which they undertook as part of the party wall award. The system is not fit for purpose. Neighbours like us who supported the original development are left with hefty bills as a result of their neighbour's callous disregard for their property.”

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“very good, informative service, although their use of sponsored posts is not prominently displayed - i contacted them to give my feedback on this topic but they did not feel the need to reply.”

Helpful Report

Hi - thanks for your feedback and please be reassurred in that we do read all of our emails, but we don't have time to reply to them all individually. You would have received an auto-generated reply that says this. With regards to sponsored posts, we follow ASA guidelines carefully by marking the posts as sponsored and making it clear in the intro paragraph that the article is written by the sponsor. In light of your feedback, we will review our processes to see what more we can do. Accepting sponsored posts helps us to continue to run our website and make our content freely available. Paula

“Not really any help as the council Hampshire have deemed the pothole complained about is Ok. Even though there was a hugh big bang when we went over it. As well as the cars behind us. We stopped in pitch black at side of road and the car behinds owner said our lights were out at the back. They eventually came on. But the noise was unbelievable. But the council were they said out within hours to check 2 potholes. Then said they were not being done yet??? whats going on they just dismiss us. We will not be travelling on that road again. We do not live there and could not take a picture in the pitch black. So whats to be done?”

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“I used the mortgage calculator so good for that but i'm training to be a DEA and your link to EPC's isn't working!”

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“Quite fair in principal. However, is it advisable to use the same Conveyancer to buy my new home & also sell my old one for which I have found my own buyer. Also how advisable is it to have Local Authority searches done. On my abortive property I kept receiving searches in the post one after the other with no comment on them & I could not understand them AT ALL! I am buying cash from sale so do not NEED searches so should I ave them when I never even got an explanation of the results last time. Thank you”

Helpful Report

Hi Pam, it is much easier for you to have one conveyancer to do both transactions (buy your new home, sell your old one) as timing is crucial here as I assume you need the proceeds of your sale to purchase your new home. Even if you are cash buyer we would still recommend you do the basic searches. I'm sure you would want to know if there are any big developments planned that may have an impact on you and your new home. The conveyancer, if he or she is doing their job correctly, should help you interpret your searches. If you decide not to conduct any local searches, your conveyancer may recommend that you take out no search indemnity insurance as an alternative.

“it's well written and well-presented. But it doesn't make clear that different laws and rules apply in devolved nations. Beware.”

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“I won £50 in there completion when they started up years ago now. When's property allowed to keep getting more and more I affordable”

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“Unhappy not happy ,house prices have dropped again ,where ? Nothing gone down in sudbury Suffolk ,it's just more expensive , one day no one will have a big enough income to buy a home”

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“It was helpful in that it listed actions to minimise effects of flooding in a detailed manner”

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“My home was stolen by a family who lied to a court to obtain right by prescription, then instructed solicitors to draw up a plan which gave more than the right granted by the Court and to dupe the court admin into sealing that plan. The Land Registry saw the Court's Judgment and could see that the court had sealed a wrong plan in error but the court admin officer would not admit to making a mistake so I lost my home (after working and paying tax for 40+ years to pay mortgage). Really it is due to bent solicitors abusing the court.”

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“Your website seems to flag up home price trends on a monthly basis more that what estate agents and the media report. Thus, property prices have actually started to fall in August and September. The way leading estate agents announce latest trends (ie. comparing August 2021 with the figures for August 2020) presents a misleading picture in that the public will still think that prices are rising. They are on an annualised basis, but this does not take into account the most recent figures which could be a more realistic indication of what is to come. Home buyers deserve to be treated fairly and not have the wool pulled over their eyes by people who use every devious trick to simply "flag up the market" for personal gain..”

Helpful Report

Thank you for taking the time to leave your thoughts. Our House Price Watch is a summary of the major house price indices and reports both monthly and annual fluctuations. Each month, we look at the latest data published by the Land Registry, Rightmove, Nationwide and Halifax, as well as insight and commentary from Zoopla and the Royal Institution of Chartered Surveyors (RICS). We don't include comments from those who are speculating on the market without any analysis or data. Our latest House Price Watch reported a fall in house prices for the first time in 12 months. https://hoa.org.uk/services/house-price-watch/house-price-watch-aug-2021/ You can sign up to our newsletter to receive our House Price Watch and other homebuying and selling tips. https://hoa.org.uk/newsletter-sign-up/ Kind regards, Paula

“I have not had time to view anything Yet!”

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“...good first port of call...”

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“Hi, Yes, very useful, I need more information about rent to buy home, Please help me. Mob 07417572131 Thank you, Jeya”

Helpful Report

Hi Jeya, thanks for getting in touch. It would be best if you contact your Help to Buy agent who can talk you through your options and help you identify if there are any Housing Association Rent to Buy schemes in your area. See - https://www.ownyourhome.gov.uk/scheme/find-a-help-to-buy-agent/ Good luck! Paula

“A little bit but didn't really answer my question about restrictive covenants”

Helpful Report

HI Sylvia, Thanks for taking the time to feedback and I'm sorry that our guide on restrictive covenants didn't answer your question. Feel free to email your specific question to hello@hoa.org.uk and we will look to update our guidance.

HomeOwners Alliance is rated 4.6 based on 2,170 reviews