HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.60

4.6 Rating 2,170 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

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HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“autoamatic estimation way off”

Helpful Report

“Link didn't work - maybe due to VPN, in any case VPN should be de rigeur these days for all internet users. http://hoaloc.dev.cc/advice/guides-for-homeowners/i-am-buying/stamp-duty-for-second-homes/?_ga=2.14238644.2027120352.1697460183-1306731955.1697460183 This site can’t be reachedhoaloc.dev.cc refused to connect. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED”

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Hi, Thank you for alerting us to this broken link on this page. We have now corrected it.

“This website does not explain clearly how I apply for the buy-to-rent -scheme. I am currently homeless after breaking up with my partner I have some savings and a baby on the way I need somewhere to live so I can take care of my child and self during the week and weekends, I am currently in a good job but have not saved enough to get a morage”

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Hi Stefan, I'm so sorry to hear of your situation. With Rent to Buy you need to reach out to the affordable housing developer or association in your area. This has always been tricky to do but government has recently launched a new service to help. If you live outside London use this link - https://www.shared-ownership-scheme.service.gov.uk/find-organisations-selling-shared-ownership-homes. In London these types of properties are called London Living Rent and you can start your search here - https://www.london.gov.uk/programmes-strategies/housing-and-land/improving-private-rented-sector/london-living-rent Please be aware that finding a Rent to Buy home is a bit of a lottery as there are so few of them in certain areas. You should also contact your local authority for help if you are at risk of homelessness.

“Do not trust the information on this website.”

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“No just and average of all house sales Waste of time and effort”

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“pages i needed didn't load”

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Hi, I'm sorry to hear that you have had difficulty with our website. We have looked into it and everything is working well at our end. We work hard to ensure that our website loads quickly as we all know how frustrating a slow website can be. It may be your internet connection and where you logged in, which is a long long way from the UK.

“no. Didn't help at all”

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“Did not work”

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“The information was not as clear as the information I got from Which Finance. There were no percentages or amounts mentioned, no examples, they would have been helpful.”

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“Not really helpful. I want to complain about a local scam involving several estate agencies and a local councillor. There seems to be no process for such scams to be reported, as requirements are to go the individual agents first. They will hardly put their hands up for false advertising and in the meantime, buyers are being conned.”

Helpful Report

Hi Christine, Thanks for taking the time to leave a review. If you think the estate agents are acting illegally, you can report them to Trading Standards. You can do this via Citizen's Advice and here is the link to the simple form. https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/ Best of luck, Paula

“No. The valuation had a range of 250,000”

Helpful Report

Hi Sue, The valuation is meant to be just an estimate and is not designed to replace the expertise or local knowledge of a reputable estate agent. We all know that every property is unique and the value is ultimately the price a buyer is willing to pay. The automated valuation can be a helpful tool that is based on various data points, such as historic sold prices of the property and others in the area. It is possible that when there is less data available, e.g. where a property is in a rural area (less properties to compare against) or there have been little historic sales in an area in recent years, there are less things to measure and a valuation can vary to what an estate agent would say. Paula

“it keeps putting popups that get in the way of reading the content. This is seriously irritating.”

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“Have you considered people don't like popups on websites?”

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Of course we do. But we think on balance, having a pop up asking for a review works well. It allows us to hear from visitors about what they like and they don't like. We can then write or amend our content to help answer those burning homebuying and owning questions. Or deal with an annoying tech issue. Every review is seen by the entire HOA team. We love feedback.

“Absolutely useless! Your prices are literally ten years out of date. Houses have literally sold for more than 150k more in the last six months!”

Helpful Report

I'm sorry that you didn't get the data that you wanted. Our valuation is meant to be a ball park figure and in no way meant to replace the expertise of a local estate agent. Our valuation is based on data such as actual historic sold prices of the property as recorded by the Land Registry. It is possible that when there is less data available, e.g. where a property is in a rural area (less properties to compare against) or there have been little historic sales in an area in recent years, there are less things to measure and a valuation can vary to what an estate agent would say. Our local estate agent finder may be a useful way to find the best agents in your area. https://hoa.org.uk/services/best-estate-agent/

“Quite rubbish...!! you just want phone numbers ... email etc to start your "sell"”

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“just wanted a value. not to sign up for spam”

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“Not doing anything or enough about section 106 which is why i joined”

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“not useful no info on levels of survey”

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Hi, I'm sorry to hear that you didn't find what you were looking for. We have a comprehensive guide on House Survey types and costs. See https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/what-sort-of-survey-should-i-have/ This page sets out what you should expect to get from the different surveys: RICS Level 1 (also known as a condition report), RICS Level 2 (Homebuyer report) and RICS Level 3 (full structural and/or building survey). If you are particuarly interested in the cost of these surveys in 2023, you can find this information on this page. https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/how-much-does-a-house-survey-cost/ Warm wishes, Paula

“No, it didn't answer my question and there is no way to contact someone who could”

Helpful Report

I'm so sorry to hear that. We do try our best to publish relevant and independent advice to homebuyers, sellers and owners. But it can be tricky to anticipate specific questions. You can always send us a message with your question to hello@hoa.org.uk, leave a message using the chat box on our website or leave a comment on the relevant article. I hope you find what you are looking for! Paula

“Annoying popup appears every 5 seconds in middle of the page in this site, prompting me for a review, so here it is.”

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HomeOwners Alliance is rated 4.6 based on 2,170 reviews