“Excellent quality ideal keep sake, I have got one on the actual day all of my grandchildren were born, now playing catch up by getting them for my children”
Hello Karen,
Thank you for taking the time to leave a review.
We are so sorry to hear about this, it was not our intention to cause any disappointment.
It seems you may have missed our last reply to your email to resolve the situation.
We have reached out to you again by email and hope we can sort out the best way to help here. We would never want to leave you feeling unsatisfied with our products or service.
We look forward to hearing back.
Warm Regards,
The Historic Newspapers Team
“Outer packaging, inner presentation box and newspaper soaking wet unusable as a gift. Emailed customer services with photo attached. No response or resolution. £58 wasted.
Can't upload photo on this site and no phone contact number available.”
Hello,
Thank you for taking the time to leave a review.
We are so sorry to hear about your recent experience, it was not our intention to cause any disappointment.
It seems you may have missed our last email reply with our offer of a resolution. Please reach out to us again here - info@historic-newspapers.com, so that we can sort out the best way to help here. We would never want to leave you feeling unsatisfied with our products or service.
We look forward to hearing back.
Warm Regards,
The Historic Newspapers Team
“I have given 4 not 5 stars because the tracking information was not correct and I had to email the team to find out if it had been delivered. I also did not add a message to the gift because I didn’t see anywhere to do this when I ordered the book so it can’t have been very obvious.”
“I bought this as a birthday present for my brother. It’s not his birthday just yet but got it early as I wasn’t sure how long delivery would be. To my surprise it arrived in three days. Excellent service. Thank you. The product is lovely and as described, ithe box is well worth the money and makes it a really great present. I’m sure he will be very pleased with it.”
