“I ordered three telegraph birthday books, 2 of them are fine - a few minor issues but that’s expected. However one of them was awful- so many pages and sections that are unreadable. I reached out to customer care to see if they could send a new one as it seems faulty and they told me that’s just how they come. After sending pictures they agreed it was unreadable but told me I would have to cover the cost of postage to return the item to them. Eventually they said they would refund this. They also tried to say it’s just the age of the pages, yet the two other books include pages from the same time/ older. The key thing here is how badly the customer care team spoke to me. They said they can’t be expected to check every book or they’d get no orders sent (and that they have 1000’s to get through an day…) and at every point were just unhelpful and rude. Honestly have never had such bad responses from a company seeing as their product is not as distributed. I couldn’t recommend the product and service less to be honest. I’m not one to leave reviews but highly recommend everyone avoids. Quality and service just so poor.”
“What a fantastic birthday gift idea, we purchased the Newspaper Birthday Book and our friend loved everything about it, very professionally put together. Speedy delivery, delivered when they said they would.”
“First time I've order a newspaper from Historic Newspapers. Although it is expensive, it was easy to order on line and the paper arrived promptly. It was well worth paying extra for the presentation box, which really made the old newspaper a very special gift. I wouldn't hesitate to order again if there was a special newspaper I wanted.”
“The Queen's commemorative memory box containing magazines and newspapers arrived to me in Australia promptly and was better than I was expecting. There's still enough room in the sturdy box to add more memorabilia. I am very happy with my purchase”
“This is a Christmas gift and it looks amazing. Good quality cover and I feel the newspaper headlines are very good standard. I think it's a very unique gift that he'll have for a long time. Also the fact the cover can be personalised is a special touch I think my son will be delighted with it. The delivery was really prompt. An altogether great experience.”
