“I have given 4 not 5 stars because the tracking information was not correct and I had to email the team to find out if it had been delivered. I also did not add a message to the gift because I didn’t see anywhere to do this when I ordered the book so it can’t have been very obvious.”
“I bought this as a birthday present for my brother. It’s not his birthday just yet but got it early as I wasn’t sure how long delivery would be. To my surprise it arrived in three days. Excellent service. Thank you. The product is lovely and as described, ithe box is well worth the money and makes it a really great present. I’m sure he will be very pleased with it.”
“I have bought three of the Daily Telegraph in the last six months. In the first two I was given the opportunity to include a personalised message but not in the the most recent one.
I wrote to complain about this but never received a response - I would have expected better customer service.”
Hello Joan,
Thank you for choosing us again—we truly appreciate your continued support! We apologise for any confusion or inconvenience caused by our updated offerings. From our messages, we can see that we responded to you on 1st October, and you replied to that message.
While we no longer offer the same format of personalised message as in your previous orders, our new option allows you to handwrite a message on a blank page before gifting.
We hope you still enjoyed your purchase! If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best wishes,
The Historic Newspapers Team
“It’s a good concept ,but I understand the papers are quite old but they are very blurry , it’s my sons fourteith birthday this year but I don’t know if you have included it in his book which would have been a nice gesture as I did not know you did birthday ones , had I known I would have waited and got him one off them done instead .”
“Updating my previous reviews. I'm so sorry that hadn't seen other reviews before ordering from you because I certainly wouldn't have done so looks like you are sending so many people the wrong items that were requested will say it again I definitely know I ordered the Daily Express born on the day newspaper I received a large book with front pages of various newspapers. Mostly blurred print I have emailed them twice for a refund. Or the paper I requested. this has cost me over 60 pounds which I cannot afford to lose”
Thanks for your review.
We're really keen to find out more about your experience so we can use the feedback to improve our services. Please do reach out to our team at info@historic-newspapers.com with any further comments or suggestions.
Thanks again for taking the time to review us!
Best wishes,
The Historic Newspapers Team
Hello Gayle,
Thank you for taking the time to write a review!
We are glad to hear that you liked the product! On this occasion, our service let you down and we offer our sincerest apologies for any disappointment caused.
We’re always looking to improve, so your input is invaluable. If there’s anything specific you’d like to share, please let us know!
Thank you for your patience, and apologies again.
Warm Regards,
The Historic Newspapers Team
