Hire Cars Reviews

Name: Hire Cars
Rating: 4.70

4.7 Rating 255 Reviews

51 %

of reviewers recommend Hire Cars

Company Reviews

Metrics

Info

4.7

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great customer service. Very friendly. Car very clean. Was given upgrade at no extra cost. Easy pick up and drop off”

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Posted 9 years ago

“Good all round no hassle car hire”

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Posted 9 years ago

“It was easy to book the car on the website and the confirmation emails came through straight away. Generally a very good service all all round!”

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Posted 9 years ago

“Modern economic diesel saloon with ample space in as new condition pick up and drop different airports”

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Posted 9 years ago

“Great service, easy to use website & very reasonably priced...highly recommend.”

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Posted 9 years ago

“Overall, it has been an okay experience. Initially I booked a car including air-con. The voucher which should have been sent to me within 72 hours did not and I had to contact them for this. However whenever they sent me the voucher - air-con was not included. E-mailing them and informing them of their mistake, they were reluctant to fix this or rather did not admit their mistake. I called them directly and the very helpful person on the phone managed to get my car at a cheaper price AND with air-con. Overall - a mixed experience some good/some bad.”

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Posted 9 years ago

“Easy to use website from generating quote to booking. Pleased with the price. Car actually supplied by EuropCar at Catania airport Sicily. Collection process was easy as was car return. I'd certainly look to use Hirecars again when next looking at car rental.”

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Posted 9 years ago

“The only downside was the delay between booking and knowing the car was confirmed. Great if booking in advance.”

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Posted 9 years ago

“Easy to book, collect, return. Car was in good shape and was exactly right for our purposes. Staff at the airport collection were helpful. Can recommend their services.”

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Posted 9 years ago

“Car was an upgrade on that booked. Excellent service and no problems with the car. Easy pi up and drop off. Very good value for money.”

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Posted 9 years ago

“easy to use,good value and no hassle,no hidden extras”

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Posted 9 years ago

“Helpful personnel, easy to get to location for pick up and drop off, with regular bus services to and from the airport terminal buildings.”

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Posted 9 years ago

“Excellent car & service, particularly at Malaga Airport”

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Posted 9 years ago

“Very good company they provided me with a brand new Automatic VW car which I was very pleased to drive around our resort of Majorca .”

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Posted 9 years ago

“Easy way to book a car. No hidden extras.”

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Posted 9 years ago

“Quick easy booking online will recommend”

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Posted 9 years ago

“Simplicity at its best. Easy to use and by far is the cheapest site to use. In fact it was cheapest going via this service to a hire a car with Avis than going directly to Avis! Good job!”

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Posted 9 years ago

“Simple online booking process. Quick collection & drop-off of rental vehicle at airport. Vehicles appear to be new and in good condition.”

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Posted 9 years ago

“Carrentals web site is not good, because while it finds the cheapest car (maybe, who knows), once you select a company it is extrememly difficult to see reviews of that comnpany. Also the web site needs to be less cluttered and less geared to selling extras. Easirent (as in not very easy) is not easy to find at Gatwick. The booking email has in small print - look under the Hilton Hotel - but all other companies are in a big pool with big signs saying ALL car rentals this way.. except Easirent isn't that way. They would not accept my visa card as I didn't have a PIN number - but PIN numbers are not required in more honest countries such as mine, so I could not use it, maing the whole rental very expensive. Overall, it is probably better to use a company direct as in Herz.com or Avis.com rather than these web search companies. And finally, there are 7.2 billion people on the planet, increasing by 220,000 every day... +750million every decade .. and most of them want to live in England. People are cheap. Really cheap. And disposable. And flexible. Much cheaper than computers. Use people. Have people at the end of a phone, not a computer. Much easier.”

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Posted 9 years ago

“Overall the process was very easy. Just be sure to shop around using hire cars allowed me to compare prices. Very useful. Thanks”

Helpful Report

Posted 9 years ago

Hire Cars is rated 4.7 based on 255 reviews