Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,005 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely happy with the service received.”

Helpful Report

Thank you for the wonderful review, Paul! It is encouraging to know you were extremely happy with the service you received. Your satisfaction is our top priority, and we’re here to make your experience as pleasant as possible. Drive safely and enjoy your new car!

“To make sure we had all we needed, both spending time with Hisham and Shahzaib.”

Helpful Report

Thank you, Edwin, for your feedback! We’re glad to hear that Hisham and Shahzaib took the time to ensure you had everything you needed. At Hilton Car Supermarket, we aim to provide attentive and personalised service to all our customers. Thanks for choosing us!

“Very well-organized, answered all of my inquiries, and made the car-buying process simple.”

Helpful Report

Thank you for your feedback, Gabriel! It is great to hear that you found our process well-organized and that all your inquiries were answered, making the car-buying experience simple for you. We are committed to exceeding expectations and providing the best service possible. Thanks for choosing Hilton Car Supermarket!

“A pleasant experience.”

Helpful Report

Thank you for your feedback, Harley! We’re glad to hear that you had a pleasant experience with us. At Hilton Car Supermarket, we strive to ensure every customer has a positive and enjoyable experience. Thank you for choosing us.

“Jack was amazing. Very happy with the advise and presentation.”

Helpful Report

Thank you, Cerys, for your wonderful feedback! We’re so pleased to hear that Jack provided you with amazing advice and presentation. Your kind words are greatly appreciated, and we’ll make sure to share your compliments with Jack. We hope to see you again soon!

“All of the staff members I spoke with throughout my visit, including Sean and Zain, were excellent and capable of answering any questions I had. I'm thrilled with my new car. I began to fill with information.”

Helpful Report

Hi John, thank you for your detailed review! It’s fantastic to hear that all the staff members you interacted with, including Sean and Zain, were excellent and capable of answering your questions. It’s great to know you’re satisfied with your new car. We wish you many happy miles ahead and look forward to assisting you again in the future!

“Simple, time-saving and straightforward purchasing”

Helpful Report

Hey, Sophia, thank you for sharing your positive experience with us. We're pleased you found our purchasing process simple and time-saving. We always aim to provide simple and straightforward process to our customers. Your feedback is highly appreciated and thank you for choosing us!

“Outstanding Shahzaib was so helpful that I am not asking for more. I will surely return. Thank you.”

Helpful Report

Thank you for sharing your feedback, Lewis. We're delighted you had such a positive experience. Customer satisfaction is our top priority, and we're glad our sales executive exceeded your expectations. We look forward to seeing you again!

“Friendly, helpful personnel, I would suggest”

Helpful Report

Hello, Joe, thank you for taking the time to share your experience. It's great to hear you had a positive experience at Hilton Car Supermarket. Our team strives to be friendly and helpful. Your recommendation means a lot to us!

“Altogether a great experience!”

Helpful Report

Hey, Lily, thank you for sharing your kind words. It's fantastic to know you had an altogether great experience with us. Customer satisfaction is our priority and it's always our goal to make every experience great and enjoyable. Thank you for being a part of our community!

“Great support The entire procedure went well, and every person was really skilled!”

Helpful Report

Thank you, Charlie, for sharing your positive experience. We're pleased you experienced our commitment to great support and skilled service. We strive to make every customer's experience seamless and enjoyable. Thank you for being a part of Hilton Car Super market.

“It was an excellent stress-free experience with lots of options, an extensive range of information, and a professional, kind staff that wasn't overbearing.”

Helpful Report

Hello, Archie, thank you for your wonderful review. We're delighted you had an excellent, stress-free experience. Providing a wide range of options, comprehensive information, and a professional, kind staff that respects your space is our priority. We look forward to assisting you again in future.

“Perhaps be a little more thrilled to receive a car discount, but be careful of the venue's pricing system.”

Helpful Report

Hey, Benjamin, thank you for sharing your experience. It's good to hear you were happy with the discount! We always try to offer competitive pricing and find ways to make car purchases more affordable. Our pricing system is designed to be competitive and transparent. We're always happy to walk you through it if you have any questions.

“We quickly and easily picked up our car.”

Helpful Report

Thank you for sharing your review, Joseph. We're glad to hear the pickup process went smoothly for you. Enjoy your new car!

“خدمة عملاء مفيدة جدًا طوال عملية الشراء بأكملها؛ لسوء الحظ، كان هناك انتظار طويل بسبب نقص الموظفين في النهاية، لكنني ما زلت أقترح ذلك.⭐”

Helpful Report

Thank you for your feedback, Yaasir! It's great to hear that the customer service was very helpful throughout the purchasing process. Apologies for the long wait at the end due to staff shortages, but your recommendation is truly appreciated. Looking forward to serving you again in the future!

“Superior customer service! First, I received poor customer service, but once the new sales representative arrived, I had an amazing experience with a little period of waiting, but not much too severe. Kamran was excellent and made things simple.”

Helpful Report

Thank you for your review, Jennifer! We apologize for the initial inconvenience you faced, and are delighted Kamran was able to turn things around and provide you with an excellent experience. We hope you'll consider giving us another opportunity to show you the true level of service we aim to provide. Thank you for your business.

“The entire procedure went well; We sent the details about the car we wanted to the provided email and they send us the full details of the vehicle we desired. Before I left the down payment, I was allowed to see the features and maintenance history. Even though I simply came to pay the remaining amount, I would have rated it five stars if I hadn't had to wait this much time for my scheduled meeting. We're all quite busy! Despite this, Hilton Car Supermarket is amazing!”

Helpful Report

Hey, Koby, thank you for taking the time to share your positive experience! It's good to hear you found the process smooth and appreciated the details about your chosen vehicle. We truly regret the delay you encountered with your scheduled meeting, and understand how valuable your time is, and we're committed to improving our scheduling to ensure smoother experiences for all our customers. Hope you absolutely love your new car.

“Good delivery and communication Nevertheless, the car arrived dirty and covered in bird droppings; it was obvious that it had not been cleaned. furthermore did not come with car mats.”

Helpful Report

Thank you for your feedback, Harrison. Happy to hear you were satisfied with the delivery and communication. However, we sincerely apologize for the condition of the car upon arrival and for the missing car mats. This falls short of our standards, and we will review our delivery process to ensure this doesn’t happen again. Your comments are invaluable in helping us improve. Thank you for bringing this to our attention.

“Sean was skilled, and Zain was really helpful throughout the entire process.”

Helpful Report

Thank you for your feedback, Isabelle! We're happy to hear that our sales executives were able to assist you effectively throughout the process. Looking forward to serving you again for another enjoyable experience!

“I can only say that it's perfect.”

Helpful Report

Thank you so much for your perfect review, Kyle! We’re pleased to hear that your experience with us was perfect. Knowing that you’re satisfied means the world to us, and we’re glad to have had the opportunity to assist you. Wishing you many enjoyable drives ahead!

Hilton Car Supermarket is rated 4.9 based on 3,005 reviews