Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,883 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,883 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Thank you for having us and treating us in a great manner. We appreciate your service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Wanda! We are thrilled to hear that you had a fantastic experience with us. Your kind words mean a lot to us and we truly appreciate your support. We greatly value your satisfaction, and it's our goal to provide exceptional service to every customer. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“We got a good price for our car and the price of the car we bought was good too. highly recommended! Will definitely be back to buy again...!”

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(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, Aanya! We are thrilled to hear that you had a fantastic experience with us. We greatly appreciate your kind words and support. We are delighted that you found our prices to be competitive and were satisfied with the price of the car you purchased. Your recommendation means the world to us, and we can't thank you enough for that. We would be more than happy to welcome you back in the future when you are ready to make another purchase. Our team will be here to provide you with the same level of exceptional service that you have come to expect from us. Again, thank you for choosing Hilton Car Supermarket and for taking the time to share your positive experience. We look forward to serving you again soon!

“Great Service. Thank You!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Elizabeth! We truly appreciate your feedback and the time you took to share your experience with us. Great service is our top priority, and we are thrilled to hear that we were able to meet your expectations. Your satisfaction means a lot to us, and we are grateful for your kind words. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future.

“Their Business is well organized. Incredible service. The most accommodating! Highly recommended!”

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(Hilton Car Supermarket) -

Thank you David for your exceptional 5-star rating of Hilton Car Supermarket! We greatly appreciate your feedback and are thrilled to hear that you found our business well organized and our service incredible. Your kind recommendation means a lot to us. We strive to provide the most accommodating experience to our customers, and feedback like yours encourages us to keep up the good work. Thank you once again, and we look forward to serving you again in the future!

“Would not trust them, gave one price as part x then changed it and tried to make out there was loads of faults with the car, they forgot I was a mechanic”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to share your feedback about your experience at Hilton Car Supermarket, Fred. We greatly appreciate hearing from our customers and value your honest opinion. Firstly, we want to sincerely apologize for the inconvenience caused by the issue you mentioned regarding the price change for your part exchange. We understand how frustrating this can be, and we apologize for any confusion or inconvenience it may have caused. Additionally, we apologize for any misunderstanding regarding the alleged faults with the car. Rest assured, we take your concerns seriously and will address them with our team to ensure this is not the norm for our customers. We truly value your expertise as a mechanic, and we regret that our actions did not reflect the trust you placed in us. We would like to invite you to share your thoughts on how we can improve our processes and ensure a better experience for our customers moving forward. Your insights and suggestions are invaluable to us. Once again, we want to express our appreciation for bringing these issues to our attention. Please be assured that we are committed to making things right and providing a more positive experience in the future. If there is anything else we can do for you, please do not hesitate to let us know via email at support@hiltoncarsupermarket.co.uk.

“Excellent customer service staff that is caring and focused. Of course they would like to make money by selling you a car, but they're trustworthy and kind.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for leaving us a 5-star rating, Joseph! We sincerely appreciate your kind words and are thrilled to hear that you had a great experience at Hilton Car Supermarket. Our customer service staff takes pride in being caring and focused, and it warms our hearts to know that their excellent service made a positive impact on your car-buying journey. We understand that selling cars is our business, but we strongly believe in maintaining trust and treating our customers with kindness throughout the process. Your feedback reassures us that we are on the right track. Thank you once again for choosing Hilton Car Supermarket. We truly value your trust and support.

“Such a friendly and professional team. The Manager was very patient.”

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(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, Charlie. We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with our friendly and professional team. The Manager in particular is grateful for your recognition of their patience. It means a lot to us that you took the time to share your feedback. We hope to have the pleasure of serving you again in the future!

“Had an Wonderful experience at Hilton car super market. great service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket, James. We are thrilled to hear that you had an amazing experience at our dealership and that our service met your expectations. We pride ourselves on delivering exceptional customer service and ensuring that our customers have a memorable car-buying journey. Your positive feedback fuels our team's motivation and encourages us to keep up the great work. Thank you once again, and we look forward to serving you again in the future.

“Hi last Month I visited your Garage to buy a Car. I didn't post a review on that time because after 3 weeks I went to Singapore on vacation with my friends and I'm still here. I can honestly say. I loved my car. Everything about this car is on another level. I have owned over 4 cars before, as I am very fond of having cars. And by far this one was the best one, like your service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating for your experience at Hilton Car Supermarket, Patricia! We truly appreciate your feedback. We're thrilled to hear that you loved your car and that everything about it has exceeded your expectations. Your kind words about our service mean a lot to us. We're delighted to know that out of all the cars you have owned before, this one is the best. We hope you're having a fantastic time in Singapore with your friends and that your vacation is going well. We're glad we could provide you with a car that has added to your enjoyment. Once again, thank you for your support and for choosing Hilton Car Supermarket. We wish you safe travels and look forward to serving you again in the future!

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Patricia! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us. We are delighted to know that you loved your car and that it exceeded your expectations. It's wonderful to hear that our service stood out and that you consider it the best you have experienced. We hope you are having a fantastic time in Singapore with your friends! Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again in the future.

“I was sold a car that had many faults that was not listed. I had to bring my car back 4 times in a space of three weeks to get repaired.”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for taking the time to share your feedback about your recent experience at Hilton Car Supermarket. We truly appreciate your honest input and are sorry to hear that you encountered several faults with the car you purchased that were not listed. We sincerely apologize for any inconvenience this has caused you and the inconvenience of having to bring your car back for repairs on multiple occasions within such a short period. This is not the level of service we strive to provide, and we understand the frustration it must have caused. To better understand the situation and make improvements, we would like to extend our invitation for you to discuss the matter further. We would be grateful if you could share more specific details about the issues you faced and any suggestions for how we can enhance our processes via email at support@hiltoncarsupermarket.co.uk. Our ultimate goal is to ensure our customers have a positive experience with us, and we value your insights in helping us achieve this. Once again, we appreciate your feedback and apologize for any inconvenience caused. We look forward to hearing from you and working towards a resolution.

“Bought a Ford from Hilton car Supermarket and By far i can say this is the best car i ever had. This Car has great performance thn others.”

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(Hilton Car Supermarket) -

Thank you so much for your excellent 5-star rating of Hilton Car Supermarket, Lisa! We greatly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with us. We are delighted that you found the car-buying process at Hilton Car Supermarket to be exceptional. It warms our hearts to know that you consider your Ford purchase to be the best car you've ever had. We take immense pride in offering vehicles with superior performance, and we are thrilled that it exceed your expectations. Once again, thank you for your glowing review and for choosing Hilton Car Supermarket.

“I Bought Skoda because of it's internal Space. The fuel consumption is excellent”

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(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Stacey! We're thrilled to hear that your experience at our dealership was exceptional. We strive to provide the best service and ensure all our customers have a smooth car buying experience. It's fantastic to hear that you chose a Skoda from our wide range of vehicles. Thank you once again for taking the time to share your positive review. We truly appreciate your business and hope to assist you with any future automotive needs.

“I'm soo Pleased with service!”

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(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Florence! We truly appreciate your support and taking the time to share your experience with us. Your kind words mean a lot to us and serve as great motivation for our team. We're thrilled to hear that our service met your expectations and provided you with a delightful car-buying experience. We are committed to continuously providing exceptional service and ensuring that all our customers leave satisfied. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future.

“They were soo Great and they explained all procedure and details about car thoroughly.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, William! We are thrilled to hear that you had a great experience with us. We appreciate your kind words about our team's excellent customer service and their dedication to ensuring that you fully understand the entire car buying process. Our goal is to make every customer feel confident and informed about their purchase. Thank you once again for choosing Hilton Car Supermarket. We hope to have the opportunity to serve you again in the future!

“Friendly efficient service”

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(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a 5-star rating for Hilton Car Supermarket, Santiago! We greatly appreciate your kind words and support. It's always a pleasure to provide friendly efficient service to our valued customers like yourself. Your satisfaction is our top priority, and we're thrilled to hear that we were able to meet your expectations. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“They Have really Lovely staff!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Kerrie! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. This is such a heartening compliment that genuinely validates our team's dedication and hard work. We strive to provide exceptional service to all our customers, and it is incredibly rewarding to know that our staff's warmth and helpfulness have resonated with you. We value your support and look forward to serving you again in the future.

“Their Skills of dealing people is really great!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating and review of Hilton Car Supermarket, Malaika! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words about our team's skills in dealing with people. Providing excellent customer service is one of our top priorities, and we are glad that it shone through during your visit. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your feedback. We truly value your support and hope to have the opportunity to serve you again in the future.

“Their Website is easy to use, everything describe thoroughly. The site has many filter to find your desire car and the description is also good everything written there each and everything about car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating, Sharon! We truly appreciate your kind feedback and we're thrilled to hear that you found our website easy to use and the car descriptions thoroughly informative. It's our goal to provide our customers with a seamless browsing experience, making it effortless for you to find your desired car. We take pride in ensuring that every detail about our vehicles is clearly described on our website. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Thank you once again for choosing Hilton Car Supermarket!

“Noticed a car beginning of a week. Submitted an online query took them several days to get back to me. Should have been my first warning (and looking at reviews this is common practice). Decided I liked a car and a online video was eventually sent 5 days after initially requesting it online. At this point I'd had enough and was ready to walk away (I should have). Spoke to finance man and the next thing they managed to do quickly - suprise suprise - was sorting finance out ££££. Put a deposit down and then changed my mind as I really don't like how the company tewar you as a customer (this is before you buy a car) so was worried about aftercare especially as I'm 300 miles away from the premises. Told them I wished to opt out. Refused to refund my deposit despite distance Selling Rules and motorombudsman website stating they need to. Again no promised call backs. If you must buy from these, do EVERYTHING online or over the phone. Don't visit the showroom until you're ready to pick up the vehicle. Their company policy doesn't overrule UK legislation. "If you’ve placed a deposit on a vehicle at a distance, either online or over the phone, you are entitled to cancel your order within 14 days and receive a full refund of your deposit, regardless of your reasons or any money the retailer has spent." ombudsman website. They've admitted they were wrong in regards distance Selling, however my deposit is yet to be refunded or acknowledged. Happy to take your money, not so happy to give it back!”

Helpful Report

Hilton Car Supermarket is rated 4.9 based on 2,883 reviews