Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,763 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,763 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Sold me a dodgy car with dodgy bodywork, customer service is the worst I've ever dealt with, the managers have no idea, please stay away from this place spend your money where people actually care about what they do, and there reviews are being filtered out so don't be fooled by this”

Helpful Report

(Hilton Car Supermarket) -

Thank you for taking the time to share your feedback about your recent experience at Hilton Car Supermarket. We are truly grateful for your valuable input, as it allows us to continually improve our services. We'd like to sincerely apologize for any inconvenience caused by the issues you mentioned. Rest assured, this falls below the standards we strive for, and we deeply regret any frustration you may have experienced during your visit. We genuinely appreciate your honesty and understand the importance of addressing these concerns. We would be grateful if you could provide us with more details about the issues you faced and how we can make things right. Your satisfaction is our utmost priority, and we are committed to rectifying any shortcomings. Once again, we apologize for the unpleasant experience you had while dealing with Hilton Car Supermarket. We value your feedback and hope to have an opportunity to regain your trust and make amends. Please don't hesitate to reach out to us with any further information via email at hiltonassist@hiltoncarsupermarket.co.uk. Thank you for your understanding and for being our customer.

“The first thing to comment on is how Hilton let you look at cars at yout own pace, NO salesperson walking around the forecourt hassling you! Look around, if you see something then someone will help you. PERFECT! That along with the great customer service from all staff however 5* for Abul. We looked at the car on Monday, had some queries, Abul dealt with these, finance was quick and easy and I collected the car on the Wednesday. Absolutly 100% recommend Hilton. Great service, polite staff, super prices, smooth, stress free sale.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Emma! We greatly appreciate your kind words and recommendation. We are delighted to hear that you enjoyed the freedom and flexibility of looking at cars at your own pace, without any salesperson hassling you. Our team at Hilton believes in providing a relaxed and comfortable environment for our customers. We are also thrilled to know that you had a pleasant experience with our staff, especially with Abul. We take great pride in our customer service, and it is always rewarding to receive such positive feedback. We are glad that Abul was able to address your queries and ensure a quick and easy finance process for you. Our goal is to make the car buying journey as smooth and stress-free as possible for our valued customers. Once again, thank you for choosing Hilton Car Supermarket and sharing your positive experience. We look forward to serving you in the future.

“Amazing experience. From finding a car to delivered to my door so overall a very positive experience. Thank you”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Louise! We are delighted to know that you had an amazing experience with us. It brings us immense joy knowing that from finding a car to having it delivered to your doorstep, your overall experience was positive. Your kind words mean a lot to us, and we are sincerely grateful for your appreciation. We strive to offer exceptional service to all our customers, and we are thrilled to have succeeded in meeting your expectations. Once again, thank you for choosing Hilton Car Supermarket. We hope to have the pleasure of serving you again in the future!

“I would rate *5 the service I received. I am happy that I chose Hilton car supermarket because now I am in possession of the car I wanted. The whole process of obtaining your vehicle is so smooth and efficient. Will definitely continue to get my cars from here. Highly recommend.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Julie! We greatly appreciate your kind words and are thrilled to hear that you were satisfied with the service you received. It brings us immense joy to know that our smooth and efficient process made your car-buying experience a pleasant one. Rest assured, we will continue to work hard to maintain our high standards and provide you with exceptional service every time you choose us. We truly value your recommendation and look forward to serving you again in the future. Should you have any further needs or queries, please do not hesitate to reach out to us. Thank you once again for choosing Hilton Car Supermarket.

“Professional, honest service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a fantastic 5-star rating, Stacy! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with us. Professional, honest service is our top priority, and we are glad to know that it shined through during your visit. Your satisfaction means the world to us, and we are committed to consistently delivering excellence in all aspects of our service. Once again, thank you for choosing Hilton Car Supermarket and for your wonderful review!

“I have enjoyed Whole process of car Buying Experience! It was Relaxing.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Connelly! We truly appreciate your kind words and support. We are delighted to hear that you have enjoyed the whole process of car buying experience with us. It's wonderful to know that it was a relaxing experience for you. Our team at Hilton Car Supermarket strives to make the car-buying journey as seamless and enjoyable as possible, and we're thrilled that we were able to exceed your expectations. Thank you once again for choosing Hilton Car Supermarket. We value your feedback and look forward to serving you again in the future.

“The team provided us a comprehensive information about vehicles, and it helped us a lot in finding a suitable car for us.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving Hilton Car Supermarket a fantastic 5-star rating, Deborah! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with comprehensive information about our vehicles. We understand how important it is to find a suitable car, and we're delighted that we could assist you in making the right choice. We greatly value your support and are here for you whenever you need any further assistance or have any questions. We look forward to serving you again in the future.

“so so so impressed. I was informed about the order updates all the time and received the car in good time.would use again. Delivery was very convenient.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Raymond! We truly appreciate your support and are thrilled to hear that you are impressed with our services. We take great pride in keeping our customers updated throughout the ordering process, ensuring a smooth and hassle-free experience. We're delighted that you received your car in good time and found our delivery service to be very convenient. We look forward to serving you again in the future, Raymond. Thank you for choosing Hilton Car Supermarket!

“Fantastic Service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating at Hilton Car Supermarket, Gloria! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We strive to deliver exceptional service to all our customers, and your feedback serves as great encouragement for our team. Thank you once again for choosing Hilton Car Supermarket, and we look forward to serving you in the future.

“The team member who assisted us had a very deep knowledge about car Functions. He Helped us a lot in finding the car we was looking for.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving us a 5-star rating for your experience at Hilton Car Supermarket, Jessica! We greatly appreciate your positive feedback and are thrilled to hear that we were able to assist you in finding the car you were looking for. We are proud of our team member's depth of knowledge about car functions, and it's rewarding to know that it made a difference for you. Thanks again for choosing Hilton Car Supermarket!

“Overall I am very happy with my experience of purchasing a car through Hilton Car Supermarket and would happily recommend them.”

Helpful Report

(Hilton Car Supermarket) -

Dear Juan, Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket! We greatly appreciate your kind feedback. Overall, we're thrilled to hear that you had a great experience purchasing a car through Hilton Car Supermarket. It means a lot to us that you are so satisfied with our services. Once again, we truly appreciate your recommendation. We look forward to serving you again!

“Their service had been very Impressive.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your kind words, Linifa! We're delighted to hear that our service has been impressive. Our team works hard to provide exceptional support and ensure a positive experience for our customers. Your feedback is a testament to their efforts, and we're grateful for your recognition. We'll continue to strive for excellence and look forward to serving you again in the future!

“Dreadful customer service. Had our money for 7 weeks whilst waiting for work to be completed. No one updates you. No one rings when they say they will. Unable to speak to managers. Really, really unhappy. Had full refund in the end as work still not completed but no compensation for the wait.”

Helpful Report

(Hilton Car Supermarket) -

Hello Jill! We are deeply sorry to hear that your experience with our customer service was dreadful. We understand that waiting for 7 weeks without updates or communication from our team was frustrating and unacceptable. We also apologize for the lack of accountability and inability to speak with managers when you needed to. We are taking immediate action to address the issues you've raised. We are implementing new procedures to ensure timely updates and communication with our customers, and to provide the level of service you deserve. Once again, we apologize for the poor experience and appreciate your feedback. We hope that you will give us another chance to show you the true level of service we strive to provide.

“Excellent experience”

Helpful Report

(Hilton Car Supermarket) -

Hello Nelie! We are delighted to hear that you had an excellent experience with us! Your kind words mean the world to us, and we are thrilled that we could meet your expectations. Our goal is to provide an exceptional experience for every customer, and it sounds like we hit the mark with your visit! We are grateful for your business and appreciate your trust in us. Thank you again for your wonderful review!

“Very pleased with the speedy service provided from Ali and Jay for getting it all done.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket. We truly appreciate your kind words and feedback. We are delighted that you were very pleased with the speedy service provided by Ali and Jay. They are dedicated professionals who go above and beyond to ensure our customers have a seamless experience. Your satisfaction is our top priority, and it's wonderful to know that they were able to get everything done efficiently for you. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

“Would definitely recommend. Very pleasant experience no hassle at all.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a fantastic 5-star rating, Helen! We truly appreciate your feedback and we're thrilled to hear that you had a very pleasant and hassle-free experience with us. Your kind words mean a lot to us, and we're grateful for your recommendation. We aim to provide our customers with a seamless and enjoyable car-buying experience, and it's great to know that we succeeded with you. Once again, thank you for choosing Hilton Car Supermarket, and we hope to have the opportunity to serve you again in the future.

“It was a good experience. Thanks to the team.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Arlene! We appreciate your kind words and we're thrilled to hear that you had a good experience with our team. It was a pleasure serving you, and we look forward to assisting you again in the future. Thank you once again for choosing Hilton Car Supermarket.

“Really good experience I was happy with my purchase. Was quick, easy and a a very smooth process.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Lamia! We greatly appreciate your feedback and are thrilled to hear that you had a really good experience with us. Your satisfaction is our top priority, and we're delighted to know that your purchase process was quick, easy, and smooth. We truly value your support and hope to serve you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out.

“Lovely Car, It's pleasure to drive such Car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving Hilton Car Supermarket a 5-star rating, Bruce! We truly appreciate it and are delighted to hear that you had a positive experience with us. It's great to know that you find your new car lovely and a pleasure to drive. We strive to provide top-notch vehicles and outstanding customer service, so your kind words mean a lot to us. Once again, thank you for your support and for choosing Hilton Car Supermarket.

“Made us feel really comfortable and purchasing the car was a pleasurable experience.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a stellar 5-star rating, Jordan! We truly appreciate your kind words and support. We are thrilled to hear that your experience with us made you feel comfortable and that purchasing the car was a pleasurable experience. Our team works hard to ensure that our customers feel at ease throughout the car buying process, and we are glad to know that we succeeded in creating a positive atmosphere for you. Your feedback means a lot to us, and it encourages us to continue delivering exceptional service to all our valued customers. It was a pleasure serving you, and we hope to have the opportunity to work with you again in the future.

Hilton Car Supermarket is rated 4.9 based on 2,763 reviews