Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 2,936 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,936 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Excellent client service during the purchasing process, definitely recommended.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your 5-star rating, Clinton! We’re so glad to hear that you had an excellent experience with our client service throughout the purchasing process - it means the world to us to have such a positive review. We’re glad that you would recommend us, and we look forward to the next time!

“Excellent business to work with. I had no trouble conversing and getting the information I required.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your 5-star rating, Larry! We are delighted to hear that you had a great experience with us. It is always our pleasure to provide excellent customer service and an easy business relationship. Thank you for your kind words!

“Excellent communication and service throughout! My Kia was purchased at Hilton Car Supermarket.😍😍”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Marilyn, for your 5-star rating of Hilton Car Supermarket! We are so glad you had an excellent experience with our service throughout. We are thrilled that you chose to purchase your Kia from Hilton Car Supermarket and hope you enjoy it for many years to come!

“the salesperson who was of assistance. He is the reason we found a car the day we did rather than looking elsewhere.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Amber, for your 5-star rating of Hilton Car Supermarket! I am thrilled to hear that our team was able to provide such wonderful assistance. We appreciate your kind words and thank you for your business.

“Everything promised was fulfilled, and the service was courteous and quick. I appreciate Hilton Car Super Market.”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for the excellent review, Ann! I'm glad to hear that everything we promised was fulfilled and that the service was quick. It means a lot to us to receive your 5-star rating of Hilton Car Supermarket. Thank you!

“An easy-going business with good communication. Ideal when purchasing a vehicle.”

Helpful Report

(Hilton Car Supermarket) -

Thanks so much, Jacques for giving us a 5-star rating! We really appreciate it. We strive to be the best in customer care, and we hope you found it ideal when purchasing your vehicle. Thank you again!

“Made it simple to purchase a beautiful car. professional, unobtrusive, and friendly”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for the 5-star rating of Hilton Car Supermarket! We are glad that our team made it simple to purchase a beautiful car and were professional and friendly. We appreciate your kind words and look forward to seeing you again soon!

“superior service decent rates and lots of options”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much Zariah, for your review of Hilton Car Supermarket and your kind words about our superior service, decent rates and lots of options! We are so happy to hear that you had such a great experience with us, and value your feedback. We hope to see you again soon!

“We experienced a seamless transaction thanks to Jay and his crew, who also made us feel at ease and warmly welcomed.”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Victoria, for the 5-star rating of Hilton Car Supermarket. We are honoured to hear that your transaction was seamless and that the crew, Jay, made you feel welcome. We appreciate your kind words and the time you took to review us.

“We would like to express our gratitude to the Hilton Car Supermarket employees for their prompt, courteous service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket! We are deeply appreciative of our staff for their dedication to providing prompt and courteous service. We are thankful for your kind words and your continued support.

“Great service great choice with good prices”

Helpful Report

(Hilton Car Supermarket) -

Thank you Helen for your positive feedback regarding our great services, selection, and prices. We really appreciate your five star rating of Hilton Car Supermarket!

“Best used automobile purchase I've ever made”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Michelle, for your 5 star rating of Hilton Car Supermarket. We're so glad you enjoyed your experience with us and we're thrilled that it was the "Best used automobile purchase you've ever made". Thanks again for your wonderful words - we appreciate your business!

“Excellent service, all went very smoothly.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your wonderful 5-star rating and review, Donna! We are so pleased to hear that you had an excellent experience with us and that everything went so smoothly. We appreciate your kind words!

“The car I desired was mine and it was all they said it would be.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the shining 5 star rating, Ashley! We're so glad to hear that your experience with Hilton Car Supermarket was top notch, and that you got the car you desired - sounds like it was all they said it would be! We look forward to continuing to provide you with top-notch service.

“They want to make sure you buy the RIGHT automobile rather than just selling you a car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Melissa, for your 5-star rating of Hilton Car Supermarket! We appreciate your kind words regarding our commitment to helping you find the right car. Our staff is passionate about providing a personalized shopping experience and helping you select the ideal automobile for you.

I am so appreciative of your review of Hilton Car Supermarket! I'm so glad to hear that you enjoyed the buying experience as this is what really matters to us - that we are helping you to buy the right automobile for your needs. Thank you for your support!

“The entire process was incredibly simple and wonderful.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating, Brian! We're so pleased to hear that the entire process was incredibly simple and wonderful. We work hard to make sure our customers get the best quality service.

“Overall, the car buying process was fairly quick and painless.”

Helpful Report

(Hilton Car Supermarket) -

Thank you Ronald for your rating of Hilton Car Supermarket! We are always pleased to hear that the car-buying process was quick and painless. We appreciate your support!

“Excellent service, all went very smoothly.”

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(Hilton Car Supermarket) -

Thank you so much, Jeffrey, for taking the time to give us a rating! We're glad to know that the excellent service you received led to a seamless experience. Your feedback is much appreciated!

“DONT BUY A CAR FROM THIS COMPANY - Mini Cooper was described as in great condition by Abble 'the salesman'- my son paid for car in full before Christmas 2022 (his first car that he had saved up for) as purchasing over the phone due to long distance from Home address. Car was delivered one week later than promised. The weather had been fine across the UK on that day, however, when the car arrived, all panels were filthy, wheel arche4ed caked in mud, wheel arch trims were all faded and interior carpets and engine bay covered in mud. Wing mirror trim and some internal trims either hanging off or loose. Had to spend 3 hours cleaning car as didn't want him to see the car in suck a shocking state. Phoned salesman and promised that they would reimburse me some money for state of car but never did. Numerous calls made to company without reply. Salesman also stated that the car was booked in for Valet on morning of delivery to us but he did not check that it had been cleaned. I provided them with a quote for replacement parts - only to be told that they would only pay half of the £300 for the parts. Also told that I could not reject the car as trim does not count as faulty in their opinion and that if they considered taking the car back, I would have to drive it back to them - this is inaccurate information under Trading Standards law - I would advise anyone to consider purchasing a car from these people, to spend a bit more money and get a car that is as described and arrive in a clean presentable condition - ignore their statement of 14 day money back guarantee as they dont honour this also. AVOID THIS COMPANY AT ALL COST - wont even show me a copy of the HPI check of vehicle so one wonders its history. - DONT BUY FROM THIS COMPANY - one also wonders if all online positive reviews have actually been written by Hilton Car Supermarket !!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for taking the time to share your experience with us, Grant. We regret to hear about what happened with the Mini Cooper you purchased for your son. We sincerely apologize for the delay in delivery and for the awful condition it was in when it arrived. We understand how frustrating and disappointing this must have been and are sorry that nothing was done to rectify the situation. We understand that our customers deserve quality, and we take feedback like yours very seriously. We thank you for bringing this to our attention and are taking measures to ensure that instances like these do not occur in the future. Again, we apologize for the difficulty and frustration you experienced. If there is anything else we can do to make this right, please let us know.

“If you don't have fantastic credit, Hilton Car Super Market is a great place to purchase a car. For the second time, they were able to work with me to get me into an excellent car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you Christine for your fantastic 5 star rating of our Hilton Car Supermarket! We are delighted to know that we were able to work with you to get you into an excellent car. We're glad that we could help you out and make your car purchasing experience a great one!

Hilton Car Supermarket is rated 4.9 based on 2,936 reviews