Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,881 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,881 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Excellent service, however as a senior citizen, I found all of the online processes almost terrifying.”

Helpful Report

Thank you for your feedback, Sophie! It's good to hear you experienced excellent service at Hilton Car Supermarket. We completely understand that the online processes can be a bit intimidating, and we appreciate your honesty. We're always looking for ways to improve and make our services more accessible for everyone. If you have any specific suggestions, we’d love to hear them. Wishing you all the best on your car journey!

“The straightforward method of purchasing a car: several options, no pressure from the salesperson to buy, and if you like it, buy it; if not, don't worry.”

Helpful Report

Thank you, Uzma, for your wonderful review! We're glad to hear that you had a straightforward and pressure-free car-buying experience at Hilton Car Supermarket. Our goal is to provide options that make you feel comfortable, and it sounds like we hit the mark. We hope you enjoy your new journey with us!

“I'm thrilled with my new car, and I must add that Sean service was outstanding. Throughout the entire procedure, he was incredibly thorough, helpful, and highly effective. Sean provided me with excellent service from beginning to end, which is a credit to Hilton Car Supermarket. All in all, I'm quite happy and would suggest Hilton Car Supermarket.”

Helpful Report

Thank you, Nouman, for your kind words. We're delighted to hear that you're thrilled with your new car and the Sean provided you such exceptional and enjoyable service. His dedication to providing excellent customer service is truly appreciated. We'll be sure to pass along your compliments to Sean and hope you enjoy many happy miles in your new car!

“Outstanding assistance! I was able to discover the finest offer to suit my needs thanks to the excellent support of everyone we spoke with. Completing all of the papers online was simple. Without a doubt, I would advise anyone to visit Hilton Car Supermarket.”

Helpful Report

Thank you for your amazing feedback, Edward. We're pleased to hear that our team assisted you in finding the best deal to suit your needs and the process was straightforward. Hope you enjoy every moment with your new car!

“Superb service. Not arrogant, yet respectful, honest, and hardworking. I would strongly suggest Sean and the company to everyone. It's hardly surprising that it's number one.”

Helpful Report

Thank you for your kind words, Dominic. We're happy to hear about your positive experience with Sean and entire team. His professionalism, intelligence, and friendly demeanor made you feel at ease throughout the process. Your feedback motivates us to maintain our standards.

“I'm really pleased with the car; they did an excellent job and it looks wonderful! The staff is really polite and not aggressive and their services are highly recommended.”

Helpful Report

Hi, Tyler. Thank you for sharing your experience with us. It's good to hear that you're happy with car and the services provided by the staff. Our goal is to ensure a polite and stress-free service to customers.

“Stay away from them! I waited 8 hours just to find out my finance wasn’t approved and they told me before I left it is approved. Scammers”

Helpful Report

Thank you for your feedback. We're truly sorry to hear about your experience with us. It's disappointing to know that you faced such a long wait only to find out your finance wasn't approved. We understand how frustrating this must have been, especially after being initially told otherwise. Your comments are important to us, and we're taking them seriously to ensure improvements in our communication and processes. A member of our team will reach out to discuss your concerns further. Thank you for bringing this to our attention.

“After two months of investing, I decided to make my first withdrawal, but my account with over $160,000 was suddenly locked. I was told to contact customer service, but they have ignored my requests to withdraw. I talked to some friends about my situation, and they suggested I reach out to sharonrecoveringexperts( @ )_gmail_._com ). They provided assistance and helped me successfully retrieve all my stolen money back. You can also contact her via Whatsapp +44 743 (868)7236”

Helpful Report

“From the beginning to the end, Hassan at Hilton car Supermarket was fantastic; nothing was too much effort, and the entire thing went as planned. This is a reliable, stress-free, and helpful car company that I would gladly recommend to anybody and would definitely think twice about using again in the future.”

Helpful Report

Thank you, Brandon, for sharing your wonderful review with us. . We're glad that Hassan's professionalism and intelligence made you feel at ease throughout the process. We appreciate your kind words about our entire team and easy, quick and stress free process you experienced with us. Your recommendation means a lot and happy to serve you again in future.

“Excellent very good service and easy to use Thank you.....”

Helpful Report

Thank you, Alfie, for sharing your kind words. We're glad to hear that you enjoyed your experience with us! We appreciate the great review and look forward to serving with you again soon

“Excellent service. Very beneficial. I'd highly suggest it!”

Helpful Report

Thank you, Reece, we are happy that you enjoyed your experience with us! We appreciate the great review and look forward to serving you again in future! Your recommendation means a lot!

“I wouldn’t hesitate to recommend Hilton car supermarket to anyone who is interested in buying a used car.”

Helpful Report

Hi Katharine! Thank you so much for your fantastic review! We are thrilled to hear that you had a positive experience with us and appreciate your kind recommendation. It means a lot to our team! We look forward to welcoming anyone you send our way and hope to see you again in the future. Enjoy the ride!

“Easiest experience ever!”

Helpful Report

Hello Juliya! Thank you for your amazing review! We’re thrilled to hear that your experience with us was the easiest ever! Our goal is to make the car-buying process as smooth as possible, and your feedback truly means a lot. We can’t wait to see you again in the future. Enjoy your new vehicle!

“I will recommend Hilton Car Supermarket Milton Keynes to all of my friends because I had the best experience buying a car. The staff was professional, friendly, and ready to help. Hassan and Jay in particular gave me all the options and possibilities about what would be best for my family and me, from the type of protection to the car choice.”

Helpful Report

Hello Georgina! Thank you for your incredible review! We’re delighted to hear that you had the best experience buying a car with us. Our team, especially Hassan and Jay, is dedicated to helping our customers find the right options for their needs. Your recommendation means the world to us, and we can’t wait to welcome your friends in the future. Enjoy your new vehicle!

“The dealer was incredibly responsive, professional, and helpful. The car was delivered to my house, and the transaction was simple. Hilton Car Supermarket is the one I would use.”

Helpful Report

Hello Ben! Thank you so much for your fantastic review! We’re thrilled to hear that you found our team to be responsive, professional, and helpful. Making the transaction simple for our customers is what we aim for. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new vehicle!

“Easiest experience ever!”

Helpful Report

Hello Elizabeth! Thank you for your fantastic review! We’re overjoyed to hear that you had the easiest experience ever with us. Making the car-buying process smooth and enjoyable is what we strive for. We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new ride!

“It was A stress free Process. Thank you!!”

Helpful Report

Hello Berry! Thank you for your amazing review! We’re so glad to hear that you found the process stress-free. Providing a seamless experience is our top priority, and your kind words mean a lot to us. Enjoy your new car!

“We had a Great Experience with Abu and Shahzaib.”

Helpful Report

Hello Willam! Thank you for your wonderful review! We’re delighted to hear that you had a great experience with Abu and Shahzaib. It’s always our goal to provide exceptional service, and your feedback truly makes our day. Enjoy your time with your new car!

“Very poor experience and would not recommend. Purchased a c class with a steering wheel problem. Was told will be sorted within few days, no communication from them and had to call numerous times to get any updates. After a week, they had ordered the wrong part. Another week gone, they did not notify me of the part arriving. Was told they would compensate me for inconvenience caused and emailed them as advised. Spoke to them after a week, and they had not even forwarded the email to the finance team. Brought the car back in to get fixed and booked in for 9am, was told will take couple hours. 2.5 hours passed and asked for an update, guy disappeared and came back after an hour to tell me another hour. After 4 hours car given back with a front right malfunction error. Would not recommend purchasing a car from here to anyone”

Helpful Report

Hello Abdul Halim! We're sorry to hear about your experience. Your concerns have been forwarded to the relevant department, and our team will be in touch with you as soon as possible to address these issues. We appreciate your patience and understanding as we work to resolve this matter. Thank you for bringing it to our attention.

“Excellent service with helpful, kind staff members that are always available. My car arrived as mentioned after I ordered it from their website. I would strongly advise anyone searching for a high-quality car and first-rate service.”

Helpful Report

Hello Aaron! Thank you for your stellar review! We’re thrilled to hear that our staff provided you with helpful and kind service throughout your experience. It’s fantastic that your car arrived as promised. Your advice to others is greatly appreciated, and we’re here for you whenever you need us again. Enjoy your high-quality car!

Hilton Car Supermarket is rated 4.9 based on 2,881 reviews