Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 2,926 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,926 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Between the staff and the customer service team, there is good communication.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for the five-star rating, Emmanuel. It is good to hear that there is good communication between the staff and the customer service team. We truly appreciate your kind words and look forward to continuing to serve you in the future.

“I would definitely purchase a car with them again because the transfer was seamless and professional.”

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(Hilton Car Supermarket) -

Thank you so much for your review of Hilton Car Supermarket! I'm so happy that the transfer was seamless and professional, and I am glad that you would want to purchase a car from us again. I really appreciate your kind words!

“The entire procedure was quite simple. I was initially anxious, but now I'm content”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Charles, for your review of Hilton Car Supermarket. We're so glad to hear that the entire procedure was quite simple and that you're now content after being initially anxious. We always strive to make sure that our customers are completely satisfied with the services that we provide, so it's great to hear that we succeeded in making this a stress-free experience. Thank you again!

“sales representatives are Had good behaviour, and when the automobile I purchased from them had a problem, it was quickly fixed in a garage.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your review of Hilton Car Supermarket! We are delighted to have received such positive feedback and proud to have served you in the best way possible. We appreciate that our sales representatives had good behaviour and that you were able to have your automobile quickly fixed in the garage when it had a problem. Thank you for your support and kind words!

“Fantastic service in every way! 👌”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Joseph! We are so thrilled that you enjoyed our fantastic service. Have a wonderful day!

“Awful experience!!!”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Laura, for letting us know about your experience at Hilton Car Supermarket. We appreciate your feedback and apologize that your visit wasn't as enjoyable as it should have been. It is clear that we didn't meet your expectations, and for that, we are genuinely sorry. We understand the importance of customer service and are committed to ensuring our customers have an enjoyable shopping experience. We would be grateful for any further information or suggestions you may have in order to make sure that we continuously improve our services. Thank you again for taking the time to provide us with your valuable feedback.

“Very disappointing! Spoke to a gentleman Saturday about a car that they had online and booked us an appt for Sunday morning. Was over 2 hours away but paid refundable deposit as was very interested in the car and was advised full service History and mot until august and was ready to drive away that day. So travelling up with our family early Sunday morning to find out the car was different to what was in the photo and it wasn’t even ready to drive away! Tried to advice us they needed to valet the car as was new in but wasn’t told that the day before! Then offered us that they can deliver the car but at an extra cost as was a lot of petrol for another journey up to them! What a wasted journey I would not recommend at all.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to let us know about your experience, Laura. We are very sorry that you had to drive all the way to us and it was a wasted journey and the car was different to what was in the photo and it wasn’t even ready to drive away. We apologize for not informing you that the car needed to be valeted, and that we offered to deliver it at an extra cost. We would love to make this right for you and would be delighted if you could tell us what we could do to make things better.

“⭐Nothing was too much hassle, and purchasing a car was simple and thorough. Without a doubt, I would use them again and highly suggest them. 💯”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Adalynn, for your review of Hilton Car Supermarket! We are absolutely delighted to hear that you had such a great experience and that you found purchasing a car to be simple and thorough. We value your opinion and are grateful for the kind words. Thanks again for choosing us!

“Great place to buy a car , Really helpful staff ..”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a review at Hilton Car Supermarket – we really appreciate it! We're so glad to hear that you had a great buying experience and that you think it is a great place to buy a car, with really helpful staff. We thank you for your kind words!

“They are highly recommended; the entire trip was fantastic.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the review, Michele! I'm so glad to hear that your entire trip was fantastic and that you highly recommend Hilton Car Supermarket. We strive to provide the best service possible and it's great to hear that we delivered. Thank you again for your wonderful review!

“The procedure was really simple, and there was so much information provided on each specific car that you were well informed before the car ever arrived! The delivery man from Hilton Car Super Market was really cordial, knowledgeable, and helpful.”

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(Hilton Car Supermarket) -

Thank you so much for your amazing review, Braxton! We are delighted to hear that you found the procedure to be simple and that you had so much information provided on each car. We are also very pleased to hear that the delivery man from Hilton Car Supermarket was so cordial and helpful. Your kind words are greatly appreciated!

“My automobile arrived safely and sound thanks to the excellent transportation service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review of Hilton Car Supermarket! I'm thrilled to hear that my automobile arrived safely, thanks to the excellent transportation services. We strive to provide the best service possible and it's great to hear that we exceeded your expectations.

“Excellent client service, everything went according to plan, and I received my car undamaged. 😍”

Helpful Report

(Hilton Car Supermarket) -

Thank you Caitlin for your review of Hilton Car Supermarket! We are glad that our excellent client service, efficient plan and delivery of your car made your purchase experience a pleasant one. We really appreciate your support.

“This is a welcoming business with fantastic cars, reasonable costs, and top-notch service. They offered me a Honda at a very affordable price, but it was their good reputation that convinced me to buy from them in the first place.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review of Hilton Car Supermarket, Peggy! We are incredibly pleased that you were able to find a Honda at a very affordable price. We recognize that our great reputation and service persuaded you to buy from us and for that we are thankful. We look forward to serving you again soon.

“I keep talking to my friends about what wonderful service I had. professional, equitable, and simple. I'll suggest this.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the wonderful review, Clara! I'm thrilled to hear that you had such a great customer service experience and that you're speaking so highly of us to your friends. I truly appreciate your kind words and am glad that you found our service to be both professional and simple.

“These guys deserve more than 5 stars. Had a tiny issue with a very minor problem, which was quickly resolved. In the future, I wouldn't think twice about purchasing from this store.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the review, Jana! We truly appreciate the positive feedback and we're glad to hear that we were able to resolve your issue quickly. We strive to provide excellent service and are delighted to learn we exceeded your expectations! Your kind words really do mean a lot to us. Thank you for giving us the opportunity to serve you and we hope to see you again soon.

“When we went there, I was nervous, but the people were great, polite, and helpful.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much Mary! We are very pleased to read that you had such a great experience with us at Hilton Car Supermarket. We appreciate your positive feedback, and all the lovely words you have said. It is wonderful to know that you felt comfortable in our presence and that our team gave you excellent service. We thank you for the 5-star rating!

“Really helpful personnel, great place to buy a car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your review of Hilton Car Supermarket! We are so glad that you found our personnel to be really helpful, and that you enjoyed your experience with us. We look forward to seeing you again!

“Excellent service, a friendly personnel, and ease of dealing.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review of Hilton Car Supermarket. We really appreciate your positive feedback about our excellent service, friendly representatives and ease of dealing.

“This website is an excellent resource for finding all the makes, models, and other details of the cars you wish to purchase because they are all in one location.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review, Greyson! We are thrilled to hear that our Hilton Car Supermarket is an excellent resource for finding all the makes, models, and other details of the cars you wish to purchase. We appreciate your feedback and look forward to serving you in the future!

Hilton Car Supermarket is rated 4.9 based on 2,926 reviews