Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,896 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“They were very sincere and enthusiastic about what they did. eager to assist me in finding the ideal vehicle,”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Gwenn, for your review rating of Hilton Car Supermarket! It means a lot to us that you have taken the time to leave such a positive review. We really appreciate your support!

“Jay was a great salesman.”

Helpful Report

(Hilton Car Supermarket) -

Hello M. Mille. Thank you for sharing your positive feedback about Jay! It's great to hear that he was a great salesman. A knowledgeable and attentive salesperson can make a significant difference in the car-buying experience. I'll make sure to pass on your kind words to Jay and the team. If you have any further feedback or if there's anything else I can assist you with, please let me know.

“We had a lot better, simpler, and quicker experience at Hilton Car Super Market than at a large dealership, and we will definitely return the next time we need a used car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating, Julie! We are glad to hear that you had a much better and simpler experience with us than with a larger dealership. We appreciate your kind words and look forward to seeing you again the next time you're in the market for a used car.

“I received amazing customer care and attention while finding the exact car I needed in excellent condition at a fair price.”

Helpful Report

(Hilton Car Supermarket) -

Hello Sheila. Thank you for sharing your wonderful experience! It's great to hear that you received amazing customer care and attention during your car search. Finding the exact car you needed in excellent condition is a testament to the dealership's commitment to providing high-quality vehicles. I'm glad that your needs were met and that you had such a positive overall experience. If you have any more feedback or if there's anything else I can assist you with, please feel free to let me know.

“My experience buying a used car was fantastic. The procedure was enjoyable and without worry.”

Helpful Report

(Hilton Car Supermarket) -

Thanks, Natalie for your review of Hilton Car Supermarket! I'm thrilled you had such a great experience buying a used car with us. It makes me so happy that you found the process to be enjoyable and worry-free. Thank you for choosing Hilton Car Supermarket!

“Hisham was excellent to deal with and very easy to correspond with. The car is in superb condition and very well presented. Very professional.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for sharing your positive experience with Hisham! I'm glad to hear that he was excellent to deal with and easy to correspond with. It's great when a salesperson is professional and makes the car-buying process smooth and enjoyable for customers. I'm also pleased to hear that the car you purchased is in superb condition and was well-presented. It's important to feel confident in the quality of the vehicle you're purchasing, and it seems like Hisham and the team took good care of that aspect as well. I'll make sure to pass on your kind words to Hisham and commend him for his excellent service. If you have any further feedback or if there's anything else I can assist you with, please don't hesitate to let me know.

“Found them to be helpful with the deal”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Andy, for leaving us a review about your experience at Hilton Car Supermarket! We are so pleased to hear that you found us to be helpful with the deal. We also sincerely appreciate your loyalty as a repeat customer!

“Great service, no hassles or stress and was kept informed at all times. Would recommend”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Mark, for your glowing review of the Hilton Car Supermarket! We truly appreciate your kind words regarding our great service, our commitment to hassle and stress-free experiences, and our dedication to keeping you up to date with all the information you need. We couldn't ask for better feedback and we are so grateful for your recommendation!

“The entire procedure was simple and pleasurable.”

Helpful Report

(Hilton Car Supermarket) -

Thanks so much for your review, Ricardo! We're so glad to hear that the entire procedure was simple and pleasurable. We appreciate your support of Hilton Car Supermarket.

“Very impressed with your service”

Helpful Report

(Hilton Car Supermarket) -

Thank you Ranjit for your kind words and the review of our service at Hilton Car Supermarket. We are very pleased to hear you were very impressed with our service and appreciate you taking the time to leave us a review. Thank you again.

“overall effective communication.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for the review of Hilton Car Supermarket! We greatly appreciate your positive feedback. We always strive to provide our customers with the highest level of service and overall effective communication. Thanks again for the review!

“Jay was very helpful and clear in his explanations.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your review, M.! We are so glad you had a great experience at Hilton Car Supermarket and we appreciate you taking the time to share your review. We're especially pleased to hear that Jay was very helpful and clear in his explanations. We strive to provide an excellent customer service experience to our customers and it is rewarding to hear when we succeed in doing so. Thank you again!

“wonderful customer service, pleasant, and knowledgeable”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your review of Hilton Car Supermarket! We strive to provide wonderful customer service, and pleasant, and knowledgeable experiences to all of our customers and we are so glad that you felt rewarded by yours!

“Sean was incredibly cordial and helpful. He made the transfer simple, and I'm thrilled with my car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the review, M.! I'm so glad to hear that Sean was incredibly cordial and helpful in making the transfer so simple. We strive to provide excellent experiences here at Hilton Car Supermarket, and it's wonderful to hear that you're thrilled with your car. Thank you for sharing your review with us!

“Great sales personnel, it”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for the five-star rating, Charles! We really appreciate your feedback and are so glad you enjoyed the great sales personnel. We're always looking to further improve our services to make sure your experience with us is nothing but the best. Thanks again!

“Even after you've bought your automobile, they continue to contact you. If you ever have a problem with your car, they are always willing to help.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket! We're delighted to know that you had a great experience. We're so pleased to hear that, even after you've bought your automobile, our team is always willing to help. It's always great to get such positive feedback.

Thank you so much, Mike, for giving us a review! We are happy to know you're satisfied with our services. We strive to ensure the highest level of customer service, and that includes even after you've bought your vehicle. We are always here if you ever have any issues with your car and will do our best to help you out!

“Poor customer service I have been to the garage twice to see a car both times, I couldn’t because the car was broken even though you had it up for sale. A phone called could have helped as I got taxis to the showroom twice so that’s 2 taxis to leave also. Absolutely a poor show and I’m still waiting for my refund even though your policy is for a maximum of 2 days it’s been over a week now. I want my money back. It’s not a lot to you but to me it is. £99 give it me back”

Helpful Report

(Hilton Car Supermarket) -

Hello Craig. We sincerely apologize for the inconvenience and frustration you have experienced. We understand that the situation you described is highly disappointing, and it does not meet our standards of customer service. We take your feedback seriously and will investigate the issues you encountered with the car being broken despite it being listed for sale. Regarding your refund, we apologize for the delay in processing it. Our policy indeed states a maximum of 2 days for refunds, and we understand your concern. Once again, we deeply apologize for the inconvenience caused and any additional expenses you incurred. We appreciate your patience and understanding in this matter. If there's anything else we can do to rectify the situation or assist you further, please let us know by email at HiltonAssist@hiltoncarsupermarket.co.uk. Your satisfaction is important to us, and we value your business.

“All dealt with swiftly cannot fault the service”

Helpful Report

(Hilton Car Supermarket) -

Hello Rickey. Thank you for your review! We're delighted to hear that your needs were addressed swiftly and that you are pleased with the service provided. Customer satisfaction is our top priority, and we strive to ensure efficient and effective assistance. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.

“I would without a doubt suggest this business to friends or family.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Gerald, for your review of Hilton Car Supermarket! We work hard to provide the best customer service and quality cars to our customers and are so glad that you had an exceptional experience! We're glad that you would without a doubt recommend this business to friends or family.

“Wonderful service”

Helpful Report

(Hilton Car Supermarket) -

Thanks, Marvin for this wonderful review! We are thrilled to hear about your positive experience at Hilton Car Supermarket and that you received such wonderful service!

Hilton Car Supermarket is rated 4.9 based on 2,896 reviews