Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,884 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,884 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Noticed a car beginning of a week. Submitted an online query took them several days to get back to me. Should have been my first warning (and looking at reviews this is common practice). Decided I liked a car and a online video was eventually sent 5 days after initially requesting it online. At this point I'd had enough and was ready to walk away (I should have). Spoke to finance man and the next thing they managed to do quickly - suprise suprise - was sorting finance out ££££. Put a deposit down and then changed my mind as I really don't like how the company tewar you as a customer (this is before you buy a car) so was worried about aftercare especially as I'm 300 miles away from the premises. Told them I wished to opt out. Refused to refund my deposit despite distance Selling Rules and motorombudsman website stating they need to. Again no promised call backs. If you must buy from these, do EVERYTHING online or over the phone. Don't visit the showroom until you're ready to pick up the vehicle. Their company policy doesn't overrule UK legislation. "If you’ve placed a deposit on a vehicle at a distance, either online or over the phone, you are entitled to cancel your order within 14 days and receive a full refund of your deposit, regardless of your reasons or any money the retailer has spent." ombudsman website. They've admitted they were wrong in regards distance Selling, however my deposit is yet to be refunded or acknowledged. Happy to take your money, not so happy to give it back!”

Helpful Report

“Initially, I was happy with their service, especially as they damaged the wing mirror before collection and ordered a replacement. But I found there was no spare wheel in the boot and when I called to ask them to get me one they said if there is no spare wheel when it's sold then you don't get one. As they claim that customer satisfaction is their USP, I don't understand this.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your feedback on your recent experience at Hilton Car Supermarket, Damian,. We truly appreciate your honesty and willingness to share your thoughts. We understand that you were initially satisfied with our service, especially considering the wing mirror incident and the replacement we ordered. We deeply apologize for any inconvenience caused by the absence of a spare wheel in the boot. It is our sincere desire to ensure customer satisfaction, and we certainly do not intend to fall short of that commitment. Your comments have raised a valid concern, as customer satisfaction is indeed our unique selling point. Your valuable input will immensely help us improve our services and ensure such incidents do not recur in the future. Please do not hesitate to reach out to us with any further suggestions or concerns you may have at support@hiltoncarsupermarket.co.uk. Once again, we are grateful for your feedback, and we look forward to hearing from you soon.

“I am soo Happy with how simple, pleasant and stress free service was that!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Jenki! We truly appreciate your kind words and feedback. We are overjoyed to hear that your experience with us was simple, pleasant, and stress-free. Ensuring a hassle-free and enjoyable car-buying process for our customers is one of our top priorities, and your satisfaction means the world to us. Once again, thank you for choosing Hilton Car Supermarket. We are honoured to have served you, and we look forward to being your trusted partner for all your future car needs.

“I Got an Amazing used Car, I saved a lot of money by purchasing that car instead of brand new. That car was good in every way!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Daniel! We greatly appreciate your feedback and we're thrilled to hear that you had an amazing experience with us! We're delighted that you found an incredible used car and were able to save a significant amount of money by opting for it instead of a brand-new one. At Hilton Car Supermarket, we strive to provide top-notch vehicles that are not only reliable but also offer great value to our customers. Once again, thank you for choosing Hilton Car Supermarket and for sharing your positive experience. We look forward to serving you again!

“Very simple and straightforward.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Natalie! We truly appreciate you taking the time to share your experience with us. Your kind words reassure us that our efforts in making the car-buying process effortless and straightforward are paying off. Delivering exceptional service to our valued customers like you is always our top priority. Once again, we are grateful for your support and for choosing Hilton Car Supermarket. We look forward to serving you again!

“Their Service was Fast And reliable they never put you on hold, you are always their first priority.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Lucile! We truly appreciate your kind words and your support. We are thrilled to hear that you found our service to be fast and reliable. We pride ourselves on providing efficient service without ever putting our customers on hold. It is wonderful to know that we have succeeded in making you feel like our priority. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future.

“The service was Really Enjoyable”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving us a 5-star rating for your experience at Hilton Car Supermarket, Mikhail! We cannot express enough how grateful we are for your kind words. We are thrilled to know that you found our service enjoyable. Your positive feedback serves as a great encouragement to our team, and we will continue to work hard to exceed your expectations in the future. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your wonderful experience. We truly appreciate your support.

“Happy With overall Service and Car!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating, Anne! We genuinely appreciate your feedback and are thrilled to hear that you were happy with our overall service and car. We strive to provide our customers with an exceptional car buying experience, and it's heartening to know that we succeeded in meeting your expectations. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again soon!

“It was a Seamless Experience!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a 5-star rating, Kianna! We are thrilled to hear that you had an amazing experience with us. We strive to make every customer's visit seamless and hassle-free, and your feedback confirms that we are on the right track. We appreciate your trust in us and are grateful for your support. Once again, thank you for your kind words and for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“Really Fast and quick service”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Anjali! We are thrilled to hear that you had a positive experience with us. We are delighted to know that our service was really fast and quick for you. It is our utmost priority to provide efficient and prompt service to our valued customers like yourself. Once again, thank you for taking the time to share your positive feedback. We look forward to serving you again in the future.

“Hilton car super market has give us a great experience and Great car. Thank you!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your wonderful 5-star rating of Hilton Car Supermarket, Aizah! We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. We strive to provide exceptional service and it's fantastic to know that you found our car to be great. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“Great Service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating for Hilton Car Supermarket, Gia! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a great experience with us. We pride ourselves in delivering exceptional service to our customers, and it makes us incredibly happy that you were satisfied with the service you received. We hope to continue providing you with nothing but the best in the future. Thank you again for choosing Hilton Car Supermarket and for your valuable review. We look forward to serving you again soon! Best regards, [Your Name]

“The Vehicle was as that they described. We were soo satisfied and they didn't let us disappoint.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Cadi! We greatly appreciate your kind feedback and the time you took to share your experience with us. We are thrilled to hear that the vehicle you purchased was exactly as described. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. Rest assured, we always strive to ensure that our customers are happy with their purchases, and we are glad that we didn't disappoint you. Thank you once again for choosing Hilton Car Supermarket. We truly value your trust and support.

“From booking the car online and receiving it at my door step everything has been good.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a 5-star rating, Darragh! We truly appreciate your feedback and are thrilled to hear that your experience with us has been nothing short of excellent. From booking the car online and receiving it at your doorstep, we are delighted to know that everything has gone smoothly for you. Our team works diligently to provide top-notch service, and it is incredibly rewarding to receive such positive feedback. Once again, thank you for choosing Hilton Car Supermarket, and we hope to assist you again in the future with all your car needs.

“I'm soo delighted with the service that was provided!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fabulous 5-star rating,Jayden! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to us and we're glad that we were able to meet your expectations. It was a pleasure serving you, and we hope to have the opportunity to assist you again in the future.

“Their online service is really timely, they always response on time. And they followed my instructions very carefully!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket, Kamile! We truly appreciate your kind words and feedback. We are delighted to hear that you found our online service to be timely and efficient. Our team strives to provide prompt responses and we are glad that you experienced this firsthand. Your satisfaction is of utmost importance to us. Furthermore, we are thrilled to know that we carefully followed your instructions. Making sure that we understand and meet our customers' requirements is a priority for us. Thank you once again for choosing Hilton Car Supermarket. We value your support and look forward to serving you in the future.

“The Staff was very Helpful!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Keerthi, for taking the time to give Hilton Car Supermarket a shining 5-star rating. We truly appreciate your positive feedback and are thrilled to hear that our staff was very helpful during your visit. Your satisfaction means the world to us, and we hope to have the opportunity to serve you again in the future. Safe travels!

“Getting my car From Hilton car Supermarket was an absolute brilliant idea. They were soo friendly and helpful in every matter, they never let me alone in any matter.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Mikayla. We truly appreciate your kind words and are thrilled to hear that getting your car from us was a brilliant idea. Our team takes great pride in delivering excellent customer service, and we're delighted to know that our friendly and helpful staff were always there for you in every matter. Thank you once again for your feedback and for choosing Hilton Car Supermarket. We hope to have the pleasure of serving you again in the future.

“My Experience with Hilton car Super Market Has been very outstanding, the overall duration was Fantastic.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for choosing Hilton Car Supermarket and awarding us with a 5-star rating, Halima! We appreciate your kind words and are thrilled to hear that your experience with us has been outstanding. Your satisfaction is our top priority, and we're delighted that the overall duration of your visit was fantastic. We look forward to serving you again soon!

“Sean was very informative and made sure I was aware of all aspects of the process before I committed.”

Helpful Report

(Hilton Car Supermarket) -

Madhuri, Thank you so much for taking the time to rate Hilton Car Supermarket with 5 stars! We truly appreciate your kind words and support. It's customers like you that motivate us to continuously provide top-notch service. We're thrilled to hear that Sean played a crucial role in ensuring your experience with us was informative and seamless. Rest assured, we'll pass along your appreciation to him. It's our commitment to make sure our customers are well-informed about every aspect of the process before making any commitments. Once again, thank you for choosing Hilton Car Supermarket. We value your trust and look forward to serving you in the future.

Hilton Car Supermarket is rated 4.9 based on 2,884 reviews