Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,885 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Riley has been great . So far can’t fault the service of the whole team.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating, Philip! We appreciate your kind words and are so glad to hear that Riley has been great and that you can't fault the service of the whole team. Thank you for choosing Hilton Car Supermarket!

“Good customer service, stayed past closing to ensure hand over of car went ahead. Would return”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your kind words, Ryan! We're thrilled to hear that our team's commitment to exceptional service was evident during your car handover. Going the extra mile to ensure a smooth experience is what we aim for. Your satisfaction is our priority, and we're delighted that you had a positive interaction with us. We look forward to welcoming you back and assisting with any future automotive needs you may have. Thank you for choosing us, and we appreciate your trust and support!

“Ali and the team were great, very helpful and courteous. Would definitely recommend buying from here.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your 5-star rating Tom, we very much appreciate it! We're delighted that Ali and the team were great and helpful. We're glad to hear we met your expectations and that you would recommend buying from us. Thank you for your kind words!

“No fuel in car , car still registered as disabled so I had to go post office to change before I could even drive the car. Car filthy when test driven. 4 hrs to buy a car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your feedback, Ashley! We are very sorry to hear that your experience of purchasing a car at Hilton Car Supermarket wasn't the best. We understand that you faced issues like no fuel, having to go to the post office to change the registration, and a filthy car when you test drove it. We apologize for all of this and we would really appreciate it if you could tell us what we can do to ensure a better experience for you and future customers. Thank you again for your valuable feedback.

“Excellent service quick response thank you Hilton team”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to share your experience, Mubarek! We're thrilled to hear that you had an excellent encounter with our team at Hilton. Providing prompt and efficient service is always our priority, and we're delighted that we could meet your expectations. Your kind words mean a lot to us and will be shared with the entire team.

“Happy of my purchase”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Mcronold! We're delighted to hear that you're happy with your purchase! Your satisfaction means a lot to us, and we're thrilled that we could assist you in finding the right car. We appreciate your trust in us and hope to continue providing you with exceptional service in the future. Thank you for choosing us!

“Sean was very helpful and went above and beyond He is a credit to u A++++ for customer service”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Robert, for your 5-star rating of Hilton Car Supermarket! We appreciate your kind words about Sean, he certainly did go above and beyond to provide excellent customer service. We are delighted to have earned your top rating, and we thank you again for your kind words.

“Very friendly, sorted issues out quickly. Needed a recall before I could finance the car and they managed to get that done within a few days when it was expected to take a month. Jared and Faraaz were excellent.”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Mohammed, for your 5-star rating of Hilton Car Supermarket! We are so pleased to hear that you found Jared and Faraaz to be excellent and that they were able to sort out the recall issue quickly. We strive to provide top-notch service to all our customers and your review is a proof to that. Thank you again for your kind words!

“Thank you for great customer service”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Amanda, for your five-star rating of Hilton Car Supermarket! We're so glad we could provide great customer service and that you had a positive experience. Thanks again for your support!

“Very efficient. clear and helpful staff. My daughter loved the hot chocolate”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much Dale for the wonderful 5 star rating! We're glad to hear that your daughter enjoyed the hot chocolate. We strive to provide our customers with the highest quality of service - it's great to hear that our staff were efficient, clear, and helpful. Thank you again for your kind words!

“Very happy !”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for leaving us a 5-star rating, Ryan! We are very happy to have made your experience with Hilton Car Supermarket a positive one!

“Very helpful and friendly staff. Pleased with the car I purchased today.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your kind words, Jennifer. We are so glad to hear that our staff were very helpful and friendly and that you are pleased with the car you purchased today. We really appreciate your 5-star rating of Hilton Car Supermarket!

“Brilliant, professional staff from the start. Child friendly my children never wanted to leave. Will definitely be back to buy another car in the future!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your fantastic review, Lloyd! We're delighted to hear that our staff provided a brilliant and professional service from the start. It's great to know that your children felt welcome and enjoyed the experience as well. We appreciate your trust in us, and we look forward to welcoming you back for your future car purchases. Safe travels until we see you again!

“Ali, top man friendly and helpful”

Helpful Report

(Hilton Car Supermarket) -

Thanks for the 5-stars, Andrew! We're delighted to hear that Ali provided you with top-notch service. Our team at Hilton Car Supermarket strives to make your experience as positive as possible. We appreciate your business and look forward to serving you in the future.

“Good experience but left waiting”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review of Hilton Car Supermarket, Jennifer! We appreciate your feedback. We're glad to hear that overall, you had a good experience. However, we apologize for any inconvenience caused by the wait. We're continuously working to improve our processes, and your input helps us in that effort. We value your business and hope to serve you even better in the future.

“Worst experience of trying to buy a car looked at one test drived it went to pay for it only to find out it was already sold aweful service tried to look at 2 other cars they said they had only to find out the cars weren’t there walked out in the end of 2 hours of sitting around would not buy a car there went somewhere else got excellent service and a car”

Helpful Report

(Hilton Car Supermarket) -

Hello Julie! We apologize for the inconvenience you experienced during your visit. This is certainly not the level of service we aim to provide. We understand your frustration, and we're sorry for any confusion or delays you encountered. Your feedback is valuable, and we'll use it to address areas for improvement. If you have any further concerns or if there's anything we can do to regain your trust, please feel free to reach out via email at hiltonassist@hiltoncarsupermarket.co.uk. We appreciate your understanding and wish you the best with your new car.

“Easy and reliable service along with friendly staff.”

Helpful Report

(Hilton Car Supermarket) -

Thank you Abiishec for your 5-star rating of Hilton Car Supermarket. We are delighted to hear that you experienced our easy and reliable service along with our friendly staff. We appreciate your positive feedback and look forward to serving you again in the future.

“Excellent service and very friendly”

Helpful Report

(Hilton Car Supermarket) -

Thanks for the wonderful 5-star rating, Trevor! We're glad you enjoyed the excellent service and friendly atmosphere at Hilton Car Supermarket. Thank you for your kind words and support!

“Easy to deal with, efficient service. Thank you”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your feedback! We appreciate your feedback! It was a pleasure serving you, and we're glad to hear you had an efficient and positive experience. We appreciate your kind words. Safe travels and enjoy your new car!

“We are very happy with Hilton really very appreciate all of them”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your 5-star rating of Hilton Car Supermarket. Your kind words mean a lot to us. Thank you for being our customer of Hilton Car Supermarket.

Hilton Car Supermarket is rated 4.9 based on 2,885 reviews