Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 2,876 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 2,876 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

Write Your review

Tell us how Hilton Car Supermarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't blame everything. There was nothing too difficult. The customer service was excellent and very responsive.”

Helpful Report

Thank you for sharing your experience, Scott. We're pleased to hear that you found our customer service excellent and responsive, and that the overall experience was manageable. Thank you for being a part of Hilton Car Supermarket.

“My experience with Jay and Hilton Car Supermarket was just fantastic. Excellent service—very comprehensive and simple! I would definitely suggest it!”

Helpful Report

Thank you for the glowing review, Ali! It's fantastic to hear that service provided by the Jay was comprehensive and simple. Your satisfaction means a great deal, and we’re happy to have been part of your journey. Enjoy your new ride.

“Excellent client service and really supportive I bought a Vauxhall Corsa car from Sean, and his guidance and expertise made the process much simpler and more successful. I would highly suggest him to all of my relatives and closest friends since I know he is knowledgeable and competent.”

Helpful Report

Thank you so much for the wonderful review, Kyle! It's fantastic to hear you had such a positive experience with our sales executive and that he was dedicated to provide exceptional service that make the purchasing of your Vauxhall Corsa smooth and successful. We'll be sure to pass along your compliments to him. Your recommendation means world to us, and look forward to helping your friends and family to find their perfect cars too!

“Excellent and supportive staff...💯”

Helpful Report

Thank you, Kaneisha, for your kind words. We're so pleased you felt supported by our team, and hope to see you again in the future.

“Excellent, amiable communication and service.😍”

Helpful Report

Hello, Bailey, thank you for taking the time to leave such a positive review. We're delighted to hear you received excellent communication and service. Thank you for your feedback, and hope to see you again soon!

“Anybody searching for a new vehicle should definitely check out Hilton Car Supermarket they offer an amazing selection of cars, and Ali is really kind and goes above and beyond to assist customers. I will absolutely come back.”

Helpful Report

Thank you for the glowing review, Zyan! We're delighted you found the perfect vehicle at Hilton Car Supermarket and that Ali was able to provide you with outstanding service. Your business is invaluable and your recommendation is truly appreciated. We can't wait to welcome you back!

“Superior customer service! First, I received poor customer service, but once the new sales representative arrived, I had an amazing experience with a little period of waiting, but not much too severe. Kamran was excellent and made things simple.”

Helpful Report

Thank you for your review, Jennifer! We apologize for the initial inconvenience you faced, and are delighted Kamran was able to turn things around and provide you with an excellent experience. We hope you'll consider giving us another opportunity to show you the true level of service we aim to provide. Thank you for your business.

“The entire procedure went well; We sent the details about the car we wanted to the provided email and they send us the full details of the vehicle we desired. Before I left the down payment, I was allowed to see the features and maintenance history. Even though I simply came to pay the remaining amount, I would have rated it five stars if I hadn't had to wait this much time for my scheduled meeting. We're all quite busy! Despite this, Hilton Car Supermarket is amazing!”

Helpful Report

Hey, Koby, thank you for taking the time to share your positive experience! It's good to hear you found the process smooth and appreciated the details about your chosen vehicle. We truly regret the delay you encountered with your scheduled meeting, and understand how valuable your time is, and we're committed to improving our scheduling to ensure smoother experiences for all our customers. Hope you absolutely love your new car.

“The overall experience wasn't terrible, but I was a little let down by it that you didn't let me know when the car will be available.”

Helpful Report

Thank you, Jett, for sharing your experience. We sincerely apologize for the lack of communication regarding your car's availability. That's definitely not the level of service we aim for. We understand your frustration, and taking steps to ensure this doesn't happen again.

“When we went to buy my wife her first car, the men here (Kyle) were all really helpful and we received the exact car we wanted. They were also helpful throughout the entire process. The only thing that keeps it from receiving five stars is that the car had some issues after a few days, but it is currently being fixed by them.”

Helpful Report

Hey, Monherry. Thank you so much for sharing your experience! We're thrilled Kyle was able to assist you in finding the perfect first car for your wife, and truly appreciate your business. We're also sorry to hear about the issue with the car, and dedicated to resolving it quickly and efficiently for you. Please don't hesitate to reach out if you have any further questions or concerns.

“The process was a bit difficult overall. Cash or checks were not accepted, just debit card payments, but we managed to get there in the end. Great Company Really Friendly!!”

Helpful Report

Thank you, Jone, for sharing your experience. We're glad you found our team friendly and helpful, and apologize that the debit card-only payment option made the process a bit difficult. Sticking with us and completing your transaction is highly appreciated, and we're actively exploring options to make transactions smoother and more flexible in the future. Thank you for choosing us!

“Jay and his teammates were excellent & supportive. We could not have asked for a better handover of the car—a top-of-the qualified crew that the car was ready on schedule, with everything we requested for completed. Thank you!!”

Helpful Report

Hello, Greyson, thank you for taking the time to leave such a great review! We're so glad Jay and his team made your car handover so easy and efficient. It's our commitment to have our cars ready on schedule and fulfill all customer requests, so we're delighted we hit the mark. Enjoy your new ride!

“Simple, hassle-free, and excellent service. Really kind! Would not hesitate in buying another car from these guys.”

Helpful Report

Thank you for your kind words, Abran! We're pleased to hear that you're happy with the simple and hassle-free service provided by our dealership. Thank you for your trust and can't wait to welcoming you for another enjoyable car buying process.

“I bought a Mitsubishi from these guys at Hilton Car Supermarket and the buying experience was very easy all done over the phone as I am in Buckingham. The Delivery Driver delivered my Car and he was very Humble. I would recommend these Guyz..”

Helpful Report

Hello, Simon, thank you so much for your amazing review! It's fantastic to hear that you experienced the whole process easy and that you were happy with our delivery service. It's always our goal to provide a smooth and convenient process, even for customers located further away. We'll be sure to pass on your kind words to our delivery driver, and appreciate your recommendation! Hope you enjoy your Mitsubishi!

“Answered all my questions. Such a seamless, non-pushy, friendly experience of buying a new car.”

Helpful Report

Thank you for your kind words, Elric! We're delighted that our team was able to answer all your questions and make your car buying experience so smooth and friendly. Enjoy your new ride!

“5 star service and would highly recommend.”

Helpful Report

Hey, Zalyn, we truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Thank you for your recommendation!

“Delighted with my new car!”

Helpful Report

Thank you, Ram, for your feedback! We're thrilled you're delighted with your new car and hope you enjoy it for many miles to come!

“I just bought a beautiful car from this garage, and I had a great time.”

Helpful Report

Thank you for sharing your experience, Lucian! We're so glad you chose our garage, and happy with your purchase. Congratulations on your beautiful new car, and Enjoy every drive!

“All the staff were really helpful and were upfront and honest.”

Helpful Report

Hey, Alexi, thank you for taking the time to share your feedback. We're pleased to hear that our staff provided you with helpful and honest service. Thank you for choosing us!

“I've been driving my Toyota Corolla for a while now, and it's been a delight. The car's reliability is unmatched, and its fuel average of is impressive. The Corolla is an excellent value for money.”

Helpful Report

Thank you, Eun, for sharing your experience. We're so glad to hear you're enjoying your Toyota Corolla, and It's fantastic that you're experiencing the reliability and fuel efficiency it's known for. Your business is highly appreciated, and hope you continue to enjoy your vehicle for many miles to come.

Hilton Car Supermarket is rated 4.9 based on 2,876 reviews