Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,015 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,015 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

Write Your review

Tell us how Hilton Car Supermarket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found precisely what I was looking for and was contacted within 24 hours! An great experience, thank you.”

Helpful Report

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Iva! We couldn't be more thrilled to hear that we were able to meet your expectations and provide you with a fantastic car-buying experience. We are delighted to know that you found precisely what you were looking for, and our prompt contact within 24 hours added to the overall satisfaction. Our team takes great pride in delivering exceptional service, and your feedback serves as a great encouragement to all of us. Once again, thank you for choosing Hilton Car Supermarket. We truly appreciate your support and recommendation. Congratulations on your new car, and we hope to see you again in the future!

“Simple, quick, and brilliant. The car was delivered to my front door in excellent condition, and the service was excellent.”

Helpful Report

Thank you so much for your outstanding 5-star rating of Hilton Car Supermarket, Deborah! We greatly appreciate your feedback. We're thrilled to hear that the car was delivered to your front door in excellent condition. Providing exceptional service is our top priority, and we're elated to know that you found it excellent. Once again, thank you for your remarkable review!

“Easy to use website compared to other sites. They have fantastic filters to check specific vehicles.”

Helpful Report

Thank you so much for giving Hilton Car Supermarket a 5-star rating, Luca! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our website easy to use compared to other sites. It's a priority for us to create a user-friendly platform that provides a seamless car shopping experience. Our fantastic filters are designed to assist you in finding specific vehicles that meet your requirements. Once again, thank you for your kind words and for choosing Hilton Car Supermarket. We look forward to serving you again in the future.

“I had never purchased a car on financing before, so it was fantastic that the procedure was so straightforward. Would recommend”

Helpful Report

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket, Tina! We truly appreciate your kind words and recommendation. We are thrilled to hear that your car financing experience with us was straightforward, especially considering it was your first time purchasing a car on financing. Our team works hard to ensure a hassle-free process for our customers, and we are pleased to know that we met your expectations. Once again, thank you for choosing Hilton Car Supermarket. We value your business and look forward to serving you again in the future.

“That was a Fantastic experience!”

Helpful Report

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Dann! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We're glad that we were able to exceed your expectations and provide you with a memorable experience. Thank you once again for choosing Hilton Car Supermarket and for taking the time to share your positive feedback. We greatly appreciate it and look forward to serving you again in the future.

“Efficient service, and the vehicle was delivered in good shape. Customer support was quite helpful, and I would definitely use them again.”

Helpful Report

Thank you so much for your fantastic five-star rating of Hilton Car Supermarket, Ember! We truly appreciate your feedback and are delighted to hear about your positive experience with our efficient service and the delivery of your vehicle in excellent condition. We take great pride in providing helpful customer support, and it fills us with joy to know that we were able to assist you. Your kind words are greatly valued, and we are thrilled to have earned your trust as a returning customer. Thank you again for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“Excellent client service. I would absolutely suggest Hilton Car Supermarket; they helped me discover exactly what I wanted at a great price.”

Helpful Report

Thank you so much for your 5-star rating and your wonderful review of Hilton Car Supermarket, Luke. We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. We are delighted that our client service exceeded your expectations and that we were able to assist you in finding exactly what you wanted at a great price. Your recommendation means a lot to us, and we can't thank you enough for choosing Hilton Car Supermarket. We look forward to serving you again in the future and providing you with the same exceptional service that you have come to expect from us.

“Very good service, fast delivery, outstanding customer service 👍”

Helpful Report

Thank you so much for your wonderful review of Hilton Car Supermarket, Angela! We are truly grateful for your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that we met your expectations. Your kind words mean a lot to us! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon!

“Staff was fantastic for my first experience, but I really recommend them. I had a very wonderful experience with them, and so far I am liking my vehicle.”

Helpful Report

Thank you so much for your outstanding 5-star rating for Hilton Car Supermarket, Francesca! We greatly appreciate your kind words and recommendation. We are thrilled to hear that our staff provided you with fantastic service during your first experience with us. We take pride in ensuring our customers have a wonderful and memorable experience. Knowing that you are pleased with your vehicle choice so far brings us immense joy. Thank you for choosing Hilton Car Supermarket. We look forward to serving you again!

“Hello everyone, it's me again PAY ME, I HAVE BEEN WAITING FOR MY REFUND FOR 21 DAYS. I WILL POST HERE EVERYDAY UNTIL I'M PAID AND MY CAR IS FIXED. I HAVE PAID FOR THE REPAIRS THAT YOU WERE MEANT TO PAY FOR IT. After buying the car, the DSG gearbox broke within three days of use. I had the stress of fixing it, and the car was in the garage for just over ten days, but at least it was sorted. However, after taking the car from the garage, less than a week later, the brakes seized on me. I then called recovery, and the car was taken back to the garage. We found out that the rear coil spring was broken, causing the rear right side of the car to be lower than the other sides. The battery needed replacement as it was operating at lower capacity. The front right shock absorber was leaking oil, the engine is leaking oil from the rocker cover, the front discs and pads were extremely worn and rusty, and the front left tire was below the legal tread limit. Not to mention the numerous sensor faults that I'm not too bothered about. Additionally, upon taking the car, I was told it was ready to be collected. I arrived an hour early, but I was only given the car almost three hours later. The car was not cleaned as promised, and the boot handle was broken, so I couldn't open the bonnet. I then asked for the car to be cleaned and the boot handle to be replaced. After another hour of waiting, they said the car was ready, but the boot handle was still not replaced. I was then asked to change it myself and send an invoice for reimbursement. It has been 16 days since I sent the invoice, and I have never been refunded. All I'm hearing is that Jo will chase the accounts. In my previous reviews, I posted my experience throughout the process, and I'm glad more than 100 people have read my review. I hope at least half of these people have chosen not to buy their car from this place, as they sell scrap cars. The warranty company already spent £3.7k on gearbox repairs, and now I have been quoted another £1.4k for the remaining repairs, totaling £5k on repairs already, and I have had the car for just under three weeks.”

Helpful Report

“Mr Karam helped me in selecting the right car for my needs at a reasonable price. I really adore the car and could not have asked for better care during the decision-making and purchasing process. Hassan instructed and advised me at each stage without making me feel rushed. The entire experience was first-class. Quality service and care, thank you Kamran, Hassan, and team.+++++”

Helpful Report

Thank you so much for giving Hilton Car Supermarket a 5-star rating, Jim! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. We are delighted to know that Mr. Karam assisted you in selecting the perfect car to suit your needs at a reasonable price. It's wonderful to hear that you are adoring your new car and that you felt well taken care of during the decision-making and purchasing process. We understand the importance of not feeling rushed, and we're glad that Hassan provided clear instructions and advice at every stage. Your satisfaction means the world to us, and we are proud to have provided you with a first-class experience. We strive to deliver quality service and care to all our customers, and we are grateful for your appreciation. Once again, Jim, thank you for your kind words and for choosing Hilton Car Supermarket. We are here for you whenever you need us.

“The customer support is friendly and knowledgeable, providing prompt solutions to any issues.”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating, Furuta! We truly appreciate your kind words and support for Hilton Car Supermarket. We are thrilled to hear that you had a positive experience with our customer support. Our team takes pride in being friendly and knowledgeable, and we always aim to provide prompt solutions to any issues that may arise. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service to our valued customers like you. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to assisting you in the future.

“Excellent experience, pleasant staff (Sean Jay, the manager) made communication easy.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Austin! We truly appreciate your kind words and are thrilled to hear about your excellent experience. Our staff, especially Sean Jay, the manager, takes great pride in providing exceptional service and ensuring communication is easy and pleasant for our valued customers like you. We look forward to serving you again in the future and providing you with another exceptional car shopping experience.

“Affordable and Efficient Service provided by Hassan And Amir.”

Helpful Report

Thank you so much for choosing Hilton Car Supermarket and for leaving us a fantastic 5-star rating, Alexis! We truly appreciate your support and are delighted to hear about your positive experience. We are thrilled that Hassan and Amir were able to provide you with affordable and efficient service. They are dedicated members of our team and we are proud to have them on board. Once again, thank you for your feedback and for trusting us with your car needs. We look forward to serving you again in the future.

“Excellent response from the supplier when the car was chosen, lots of options and adjustments, and a smooth, effective process all around. Thank you for the experience.”

Helpful Report

Thank you so much for your incredible 5-star rating of Hilton Car Supermarket, Adrienne! We are thrilled to hear that you had such a positive experience with us. We are delighted that you found our response to be excellent and the car selection process to be smooth and effective. We strive to offer a range of options and adjustments to cater to our customer's needs, and it's fantastic to know that we met your expectations. Your kind words truly mean the world to us. We are grateful for the opportunity to serve you and provide you with a memorable experience. It was a pleasure doing business with you, and we hope to have the pleasure of serving you again in the future.

“I found many cars I was looking for on this site, and it was quite user-friendly. I would rate it 5 🌟.”

Helpful Report

Thank you so much for your amazing 5-star rating of Hilton Car Supermarket James! We truly appreciate your kind words and endorsement. It brings us great joy to hear that you found the cars you were looking for on our site and that you found our platform user-friendly. We understand how crucial it is to provide a seamless and convenient car shopping experience, and we are thrilled to have met your expectations. Your satisfaction is our top priority, and we value your trust and support. It would be our pleasure to assist you again in the future if you ever require our services.

“Very efficient service Very helpful, courteous, and informative.”

Helpful Report

Thank you so much for your highly positive review and for awarding Hilton Car Supermarket with a 5-star rating, Sanders! We genuinely appreciate your kind words and are thrilled to have provided you with a very efficient service. It's great to hear that our team was able to assist you in a helpful, courteous, and informative manner. We strive to deliver outstanding customer service while ensuring your needs and preferences are met throughout the car-buying process. We are grateful for your support and hope to continue serving you and exceeding your expectations in the future.

“Hassan and team were wonderful for my first experience , but I really suggest them. I had a very good experience with them, and I am currently loving my car.”

Helpful Report

Thank you so much for rating Hilton Car Supermarket a 5-star, James! We truly appreciate your kind words and are thrilled to hear that your first experience with us was wonderful, especially with Hassan and our team. We are delighted you had such a great experience and are enjoying your new car. We are here to provide exceptional service and ensure that you continue to have an amazing experience with your car. Thank you once again for choosing Hilton Car Supermarket. We value your satisfaction and are always here to serve you.

“Choose the car you want and have it delivered to your door from anywhere in the city; it couldn't be easier. Shahbaz and his Staff was helpful, and all inquiries were handled swiftly. I would definitely look into using them again.”

Helpful Report

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket, Amir. We greatly appreciate your support and are thrilled to hear that you had a wonderful experience with us. We are delighted to know that our service of delivering the car right to your doorstep anywhere in the city made the process even easier for you. Shahbaz and the rest of our team are dedicated to providing excellent assistance, and we're glad to hear that your inquiries were handled promptly. We look forward to serving you again in the future and assisting you with any car needs you may have. Thank you for choosing Hilton Car Supermarket!

“High-quality service!!!”

Helpful Report

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Sophia! We truly appreciate your kind words and are thrilled to hear that you had a positive experience. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future.

Hilton Car Supermarket is rated 4.9 based on 3,015 reviews