Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,005 Reviews

98 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,005 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Purchased a car last week with two unsafe car tyres on the back which only realised when getting home. Have made 9 calls to the Hilton, 3 times told someone would call me back and haven’t, this was Monday and Tuesday. The after sales manager is impossible to get hold off, he never answers his phone, mailbox is full and still waiting for a reply from my email with proof of issues since Thursday!! The tyres have been mentioned on numerous MOTs and any inspection done by the garage prior to selling would see they are unsafe and older than the recommended AA lifespan. Now have had to purchase 2 new tyres at an additional cost and still waiting for Hilton to acknowledge their fault and come back to me. No wonder you can buy and drive away the car the same day, but if you then get a problem, service is nowhere to be found!!!”

Helpful Report

“We appreciate Hassan at Hilton Car Supermarket for helping us today, taking us for a test drive, and guiding us through the purchase of our new car. Hassan was exceedingly helpful and kind. The process for new customers at Hilton Car Supermarket is incredibly well-organized.”

Helpful Report

Thank you so much for your fantastic review, Faith! It is delightful to hear about your positive experience with Hassan and our organized process. His dedication to helping customers is something we take pride in. Wishing you many enjoyable rides in your new car!

“Overall, it was an enjoyable moment, and we left with a great car.”

Helpful Report

Thank you, Tope, for your wonderful review! We are glad you had an enjoyable experience and are happy with your new car. Your satisfaction is our priority. Wishing you many memorable drives ahead!

“The customer service has been fantastic. They maintained good communication while still be quick and responsive which showed that they valued our time.”

Helpful Report

Thank you so much for your wonderful review, Theresa! It is encouraging to hear that you experienced fantastic customer service and appreciated our team's quick and responsive communication. We truly value our customers' time and strive to make every interaction positive. Wishing you safe and happy travels in your new vehicle!

“Very responsive without being forceful, well informed, listened to our needs in a new car, kept us informed about the car we had selected, and completed documentation quickly and efficiently. Highly recommended to you.”

Helpful Report

Thank you for your wonderful review and recommendation, Abdul! We truly appreciate your kind words about our team's responsiveness and attentiveness to your needs. It's great to know that you felt well-informed and supported throughout the process. We hope you enjoy every moment in your new car and look forward to serving you again in the future!

“You can move around comfortably while not feeling forced by the sales staff. When you're ready to organize a test drive or check at a car, the staff makes it easy and fun. All of the team members members are skilled and friendly, and the prices of the cars are reasonable when checked to other places and company's.”

Helpful Report

Thank you, Livingston, for your amazing review! We’re delighted to hear that you appreciated the comfortable atmosphere and our friendly, skilled team. It’s fantastic to know that we made the process of organizing a test drive enjoyable and that you found our prices reasonable. Your kind words inspire us to keep up the great service! We look forward to welcoming you back to Hilton Car Supermarket!

“Thank you for arranging it this way! Aaron and I had a quick and easy sales transaction today when we bought our Mitsubishi Outlander 2020 Model.”

Helpful Report

Thank you, Taniya, for your wonderful review! It is a pleasure to hear that you and Aaron enjoyed a quick and easy sales transaction while purchasing your Mitsubishi Outlander. Your feedback encourages us to keep delivering top-notch service. Thank you for choosing Hilton Car Supermarket!

“Had an excellent time. Would recommended.”

Helpful Report

Thank you, Shyann, for your fantastic review! We’re so pleased to hear that you had an excellent time during your visit. Your recommendation means a lot to us! We can’t wait to welcome you back to Hilton Car Supermarket!

“Alex helped us get a fantastic deal on our freshly purchased BMW X5. More importantly, helping out when a last-minute delivery issue came out. now, and I'm a satisfied client at last. Thanks, Alex.”

Helpful Report

Thank you, Hamza, for your great review! We’re thrilled that Alex was able to help you secure a fantastic deal on your BMW X5 and assist with any delivery issues. Your satisfaction is our priority, and we’re delighted to know you’re happy with your new car. May your BMW X5 bring you endless joy!

“A wonderful experience from beginning to end. Before I discovered Hilton Car Supermarket milton keynes, I had an extremely bad experience with Countrywide, and it was completely different from that. Nothing was too much effort for him, and he always appeared happy to answer my inquiries and keep me informed of his progress. They not just located the precise model I was looking for, but they also fulfilled their promise. Excellent work, gentlemen.”

Helpful Report

Thank you, Charles, for your kind words! Glad to hear that your experience with Hilton Car Supermarket was wonderful from beginning to end. It’s fantastic to know that we could provide the exact model you were looking for and keep you informed every step of the way. Wishing you many happy miles ahead!

“During our visit today, my daughter and I spoke with a friendly and kind young man named Jay, who was a great resource to the company. He was qualified, helpful, and gave us a lot of data to help us choose the best choice.”

Helpful Report

Thank you, Alisha, for your lovely review! We're thrilled to hear that Jay provided you and your daughter with friendly and helpful assistance during your visit. Our team is dedicated to ensuring that our customers receive the best support possible, and it's wonderful to know that Jay was able to guide you in making the best choice. We look forward to welcoming you both back to Hilton Car Supermarket soon!

“I received thorough explanations of everything in a short amount of time.Strongly advised. I would definitely be a repeat client.”

Helpful Report

Thank you, John, for your wonderful review! It is encouraging to hear that you received thorough explanations and found our service to be highly recommended. It’s great to know that we’ve earned your trust as a repeat client. We look forward to welcoming you back to Hilton Car Supermarket in the future!

“Zain made the entire car-buying process a lot simpler, made it happen the same day, and got me the greatest prices. I will absolutely use them again in the future.”

Helpful Report

Thank you, Ananya, for your amazing review! It is delightful to hear that Zain made your car-buying experience so simple and efficient. Getting the best prices for our customers is what we strive for, and your feedback means a lot to us. Thank you for trusting Hilton Car Supermarket!

“Great service, and I appreciate the help you provided..👌”

Helpful Report

Thank you, Onnie, for your fantastic review! It is delightful to hear that you appreciated our service and the help you received. Your feedback truly motivates us to continue delivering the best experience for our customers. We can't wait to assist you again at Hilton Car Supermarket!

“Extraordinary car made by Mini Cooper, I love it best for long drives, and it has a great pickup. It looks small, but anyone who drives will see how good it is, except for her. I've had this car for two years, and I'm thinking of getting another one.”

Helpful Report

Thank you, Hannah, for your amazing review! Glad to hear that you're enjoying your Mini Cooper, especially for those long drives. It’s great to know its performance and pickup have impressed you! We truly appreciate your loyalty over the past two years, and we can't wait to help you find your next fantastic car. We look forward to seeing you again at Hilton Car Supermarket!

“My husband and I decided to purchase the car. I must say after dealing with different dealers over the Months, this is the first time everyone at Hilton car supermarket went above and beyond to make this experience pleasant.”

Helpful Report

Thank you so much for your wonderful review, Alizay! It is amazing to hear that you and your husband felt well taken care of during your car buying experience with us. Our team is dedicated to going above and beyond for our customers, and it's heartening to know that our efforts made a positive impact. Wishing you many happy miles behind the wheel!

“I have to say my recent purchase at Hilton car supermarket was one of the best car purchases I have ever had. I will definitely start my next car search with Hilton car supermarket...👌”

Helpful Report

Thank you so much for your glowing review, Charlene! It is uplifting to hear that your recent purchase was one of the best car buying experiences you've ever had. It's our priority to make sure our customers feel valued and satisfied with their decisions. We can't wait to assist you on your next car search! Thanks for choosing Hilton Car Supermarket!

“All in all a very good and positive experience.”

Helpful Report

Thank you, Jenna, for your wonderful review! It is delightful to hear that you had a very good and positive experience with us. It's our goal to make a car buying process as smooth and efficient as possible for our customers. Thanks for choosing Hilton Car Supermarket!

“The dealership is spotlessly clean, well organized, everyone there is polite, well dressed and professional ...”

Helpful Report

Thank you, Braydon, for your fantastic review! It is rewarding to learn that you found our dealership to be spotlessly clean and well organized. Our team takes great pride in maintaining a professional atmosphere, and it means a lot to us to know that our efforts are recognized. We look forward to seeing you again soon!

“We were in and out in about an hour and a half including the test drive. I bought the car and it was a great experience.”

Helpful Report

Thank you, Paeton, for your amazing review! It is encouraging to know that your experience was so smooth and that you were able to make your purchase in just an hour and a half. Our team works hard to ensure a quick and enjoyable process for our customers, and your feedback means a lot to us. Enjoy your new car, and we can’t wait to see you again in the future!

Hilton Car Supermarket is rated 4.9 based on 3,005 reviews