Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,175 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

Write Your review

Tell us how Hilliers Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hilliers Jewellers 5 star review on 28th March 2023

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Hilliers as they had an offer on the BOSS gold bracelet we wanted for our Son's 16th birthday, easy to order website, excellent delivery and well packaged - one very happy Son. Will definitely use again.”

Helpful Report

Posted 1 year ago

“Sourced the exact make and model I wanted and delivered with no fuss in super quick time. Any queries I had were answered in full and very promptly. Watch arrived in excellent packaging.”

Helpful Report

Posted 1 year ago

“First time purchase from Hillier's and a smooth transaction it was. Fast dispatch and very well packed couldn't have asked for more.......a great price too.”

Helpful Report

Posted 1 year ago

“We bought this for a work colleague who was leaving us after 20 yrs she chose which watch she wanted and it's lovely”

Helpful Report

Posted 1 year ago

“I bought a Tommy Hillfiger watch as a present. The online service was easy, the watch was well priced and delivery was really quick. I was kept informed of delivery. The watch arrived perfectly packaged. Will definitely use Hilliers Jewellers again.”

Helpful Report

Posted 1 year ago

“Bought a seiko automatic really nice fast delivery.good experience dealing with Hilliers will buy again from them”

Helpful Report

Posted 1 year ago

“Bought two Casio watches one of which was either a customer return or ex display, not very pleased should have been new. Thought I would try a family run business but its back to Amazon.”

Helpful Report

Posted 1 year ago

Hi, I’m sorry to hear this. We do only sell new product nothing we sell is pre-owned or used. If you would like to contact us and provide us with more information in regards to which model you are not happy with, we will work to resolve this and exchange this model for you. Many thanks, Hillier Jewellers

Posted 1 year ago

“This is a review about warranty repair rather than a new purchase. Great customer service from my initial enquiry to receiving the watch back fixed. Speedy reply to any e-mails and an accurate estimate of the time it would take Seilko to complete the job. Very pleased, would definitely use Hilliers for future purchases based on this experience. 👍”

Helpful Report

Posted 1 year ago

“Happy with the time purchased and the service I received from an advisor when I had a query.”

Helpful Report

Posted 1 year ago

“Excellent service and value for money”

Helpful Report

Posted 1 year ago

“Thank you to Hilliers! What a service, having ordered the watch we were amazed to receive it the following day. I was able to follow the delivery via the Royal Mail tracking system and it was delivered within the specified time slot. Thank you.”

Helpful Report

Posted 1 year ago

“Beautiful watch and excellent price, arrived quickly, well packaged and son loves it!”

Helpful Report

Posted 1 year ago

“Exactly as advertised. Great price”

Helpful Report

Posted 1 year ago

“Excellent watch, very fast delivery. Great price and cheaper than most other jewellers.”

Helpful Report

Posted 1 year ago

“Was looking for a particular watch, and Hilliers were the best price. Easy to order and free delivery.”

Helpful Report

Posted 1 year ago

“Fantastic! Found the watch here cheaper than anywhere else! Payment options were great including PayPal pay in 3. Ordered the watch, it arrived in a few days and was just what I wanted. The watch is wonderful and my shopping experience with Hilliers was fantastic! Will be shopping with them again! Thank you Hilliers Jewellers.”

Helpful Report

Posted 1 year ago

“Excellent service and price, watch turned up within 2 days.”

Helpful Report

Posted 1 year ago

“Great service, product was ordered and delivered on expected date.”

Helpful Report

Posted 1 year ago

“Purchased my watch from Hilliers jewellers after a lot of on-line research. I will definitely use them again, good competitive price, great communication, fast delivery. Easy to do business with.”

Helpful Report

Posted 1 year ago

“Communication and delivery was excellent. The digital image is absolutely amazing but the heart pendant itself is extremely thin and the craftsmanship of the part the loop goes through looks flimsy. I had to take it to the jewellery Quarters in Birmingham to have the loop soldered as it wasn’t connected (circled in picture). It is a nice idea but for the price the heart is wafer thin and if I had known I would have had 1 made in the jewellery Quarters as when the jeweller asked the price he nearly fell over and showed me what I could have got. 1 last thing it also isn’t hallmarked.”

Helpful Report

Posted 1 year ago

Hilliers Jewellers is rated 4.9 based on 2,175 reviews