Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.91

4.9 Rating 1,292 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery service. Useful "chat" service for online orders. Always go the extra mile to try and obtain products”

Helpful Report

Posted 5 years ago

“I find the complete process of ordering supplies via the website to delivery of the items (following day) extremely efficient. I very much value the courtesy, helpfulness and professionalism of all the staff with whom I come into contact.”

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Posted 5 years ago

“Always a good, fast and efficient service. Friendly people at end of telephone.”

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Posted 5 years ago

“Great service, prompt delivery.”

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Posted 5 years ago

“Always very helpful, never a problem with ordering stock and receiving it”

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Posted 5 years ago

“Always find the staff very polite and helpful and go the extra mile to help you with your query. They are also very prompt with email requests. Thanks for all your help”

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Posted 5 years ago

“Quick service, good products, staff very friendly and always willing to help”

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Posted 5 years ago

“Customer service stands Hillcroft out above some of its competitors. Delivery is always prompt, reliable and accurate. Every member of staff I have had contact with has been very helpful. Olivia is particularly knowledgeable, friendly and quick to respond to queries. It is not always the most cost effective in terms of price and some of the paper products are of better quality elsewhere.”

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Posted 5 years ago

“We always find Hillcroft to have good stock supplies. Their Website is very user friendly and easy to navigate, particularly like that it tells you if you have ordered something before. Then you know you are probably on the right item. Hillcroft Customer Services is excellent, there is always someone there to help and always very accommodating and will do all they can to help to get the right item or resolve the issue.”

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Posted 5 years ago

“Excellent service, very quick delivery and helpful when I ring with a query.”

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Posted 5 years ago

“Good service next day delivery is brilliant. Would say prices not quite as competitive as Surgery Network”

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Posted 5 years ago

Hello, Thank you for your valued feedback…I’m very pleased that you are happy with our service – here at Hillcroft we view this area of our customer’s experience with us as paramount. Competitiveness is also something we see as vital, so should you find anything cheaper elsewhere, please let us know and we would be glad to look at it for you! Thank you! Tom Howden | Hillcroft Surgery Supplies Ltd

Posted 5 years ago

“Excellent customer service always very helpful and knowledgeable with requests”

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Posted 5 years ago

“They get me.. whatever I need!!!!!!!!”

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Posted 5 years ago

“Always helpful when I need to find an item which is not in the catalogue. Quick and very efficient. Cost effective. Thank you for all your help and support this year.”

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Posted 5 years ago

“It was pleasent to deal with Hillcroft Surgery, very proffessional, quick dispatch, nice website.”

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Posted 5 years ago

“very prompt and always delivered when says so, also really enjoy the bar of chocolate LOL. keep up the good work Hillcroft.”

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Posted 5 years ago

“Staff always helpful answering telephone. Orders arrive very fast.”

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Posted 5 years ago

“I always find the staff friendly and very helpful. All orders arrive promptly, and any problems if ever there are any are sorted quickly and efficiently. Always look forward to the little goodie in the box too”

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Posted 5 years ago

“Always delivered on time, if they don't have the exact thing you have in stock, they will offer an alternative.”

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Posted 5 years ago

“how wonderful that I can now purchase everything including Pharma from this courteous, efficient company . Customer service is second to none”

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Posted 5 years ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,292 reviews