Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.91

4.9 Rating 1,292 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

Write Your review

Tell us how Hillcroft Surgery Supplies Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User friendly, quick and easy to order online. Great team in the office who always pick up the phone to answer any queries. We are one of the lucky practices who have a hillcroft delivery driver, a complete game changer, when it comes to drug/ product security.”

Helpful Report

Posted 7 months ago

“Great service, fast delivery and excellent products thanks!”

Helpful Report

Posted 7 months ago

“Prompt. Love ordering from Hillcroft Easy to use ordering on line. The Chat button is very helpful and they can always help. Dont have to wait for too long for delivery and they always tell you when it will arrive. Thank you for such wonderful service”

Helpful Report

Posted 7 months ago

“Correct order came on time. Packaging can be returned to avpoid wastage. Excellent service.”

Helpful Report

Posted 7 months ago

“Excellent service as always. Good communication and prompt delivery”

Helpful Report

Posted 7 months ago

“Excellent company. I have been using Hillcroft for the past 12 months and cannot rate them enough. The website for ordering is easy and the delivery is the next day. Very competitive prices. Excellent service.”

Helpful Report

Posted 7 months ago

“very easy to order and if requiring to talk to customer services it is easy to get hold of someone and speak to them”

Helpful Report

Posted 8 months ago

“speedy delivery, great service”

Helpful Report

Posted 8 months ago

“Excellent service, fast delivery.”

Helpful Report

Posted 8 months ago

“everyone is always happy to help especially as i am not very computor orientated and cant find what i am looking for. great service all round. regards clint”

Helpful Report

Posted 8 months ago

“Always very prompt with their deliveries. Excellent customer service Keep up the good work!!!”

Helpful Report

Posted 8 months ago

“very quick efficient service thank you”

Helpful Report

Posted 8 months ago

“Delivieries always arrive withing a cople of days, any problems, live chat is an excellent contact point!”

Helpful Report

Posted 8 months ago

“Always quick and efficient”

Helpful Report

Posted 8 months ago

“Always had a good service. Occasional episodes of items going on a abcklist/pending without awareness which is not helpful when you need things when ordered.”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you for your review and good to know you have experienced good service. I'm sorry that you've experienced problems with product availability. We do everything we can to keep stock levels high to ensure we can get your goods to you when you need them. We do sometimes have to deal with manufacturing delays on certain products which is, unfortunately, outside of our control. Please be rest assured we do everything we can to get stock as soon as it is available. As we have discussed, we have set you up with back order reports so you have more visibility of what is outstanding. In addition we have shown you where to view this information on our website so you have some awareness at the time of the order being placed. I hope this smooths out your experience and reduces your issues, if there's anything else I can do please get in touch! Thanks again!

Posted 7 months ago

“We are very pleased with the service we receive from Hillcroft, the deliveries are always on time, polite staff whenever we have needed to speak to someone. Competitive prices and alternatives always available.”

Helpful Report

Posted 8 months ago

“Always an excellent service from Hillcroft Surgery supplies. Fast and efficient service and customer service is second to none.”

Helpful Report

Posted 8 months ago

“We have been using Hillcroft for a couple of years now. We are very satisfied with the service they provide. Our orders arrive on time and we are always kept up to date with any outstanding orders Would highly recomend”

Helpful Report

Posted 8 months ago

“Had an account but not to order medication was sorted out that day very impressed”

Helpful Report

Posted 8 months ago

“As always easy to ordering system. Quick response followed up with very accurate tracking of when items are going to be delivered. Great stock available.”

Helpful Report

Posted 8 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,292 reviews