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Hillcroft Surgery Supplies Ltd Reviews

4.9 Rating 1,395 Reviews
99 %
of reviewers recommend Hillcroft Surgery Supplies Ltd
4.9
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
All orders honoured - rarely out of stock. Quick delivery.
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Posted 10 months ago
Website is easy to use. I tend to find most products on there. and products not available from other companies. Great next day delivery.
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Posted 10 months ago
thats why i use you
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Posted 10 months ago
Easy to order, confirmation of order received, goods arrived very quickly
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Posted 10 months ago
Very helpful, on the phone, will orders, sending emails as confirmation, great service
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Posted 10 months ago
Quick, efficient service. Good range of stock and competetive pricing.
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Posted 10 months ago
Competitive prices and great service, A+
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Posted 10 months ago
Efficient, efficient, reliable service. The online assistance is second to none, always extremely helpful, polite and knowledgeable a reall asset to the service.
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Posted 10 months ago
Always fast delivery and we love the choccie treats :)
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Posted 10 months ago
Have always found Hillcroft supplies competative in price and staff very helpful with any query whether email or live chat. Over the years have their service as been outstanding.
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Posted 10 months ago
I spoke to Imogen who was very helpful in heling me with my enquiry.
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Posted 10 months ago
Always very helpful on the phone, items delivered in good time. Love that they send me chocolate- more areo mints please ! :)
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Posted 10 months ago
Always prompt service and great customer care.
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Posted 10 months ago
very quick service telephone staff seem very polite and helpful
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Posted 10 months ago
Ordering the item was not an issue, easy website. However we have yet to receive the item ordered, so not very good on delivery.
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Posted 10 months ago
Hi Tracy, I'm sorry you did not receive this item when expected. As it says on our website, this item was out of stock at the time you ordered so we had to wait to receive this from the manufacturer. I can see you have now received this so hopefully that is all resolved for you. If you ever need to know estimated delivery of anything not in stock, please feel free to contact us and we'd be more than happy to check that for you. Thank you
Posted 9 months ago
timely and efficient
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Posted 10 months ago
Usually good, but of late goods are arriving damaged e.g 3 boxes of couch ordered and the rolls were all flattend and boxes all broken an ripped, dressing boxes ripped and damaged as well
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Posted 11 months ago
Hi Angela, I'm so sorry about the trouble you have been having with your deliveries, this is absolutely not how we want you to receive your goods. I can assure you that these goods did not leave our warehouse in this state and will have unfortunately been damaged in transit. We are following up with our courier about this issue. In the meantime we are resending these goods to you free of charge, you should receive these tomorrow. Hopefully you do not have any further issues with your delivery, if you do please get in touch with us and we will make sure we resolve it for you. Thanks you for your review!
Posted 10 months ago
Hillcroft have been very responsive, they have visited the surgery and offered deals and discounts on the products we use the most. They have been really helpful in highlighting cost savings and helping us create product lists to help with productivity.
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Posted 11 months ago
We are a new customer and are all very impressed with the Company as a whole. Our Account Manager Ryan has made setting up our account seamless and the Companys delivery service is first rate. Very quick and well packaged.
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Posted 11 months ago
always deliver on time, excellent products highly reccomend
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Posted 11 months ago
Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,395 reviews