Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.91

4.9 Rating 1,292 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful friendly staff, easy to use website. Always on hand if you need to talk. Look forward to my sugar rush. Treat with every delivery.”

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Posted 5 years ago

“Excellent service”

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Posted 6 years ago

“Wonderful service, always deliver on time(with chocolate)!, great team and a pleasure to work with:-)”

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Posted 6 years ago

“Marvellous service, very helpful staff, quick delivery. Very happy.”

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Posted 6 years ago

“Very impressed with the help and advice received and also with next day delivery. Delivery driver could have been more helpful as boxes were left in waiting area.”

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Posted 6 years ago

Hello Carol, Thank you very much for your review!...any further queries you may have, please don’t hesitate to ask. Thank you for returning my call earlier regarding the delivery issue you have highlighted – I hope the action we have agreed resolves this for you. Please let me know if we can do anything else to help! Tom Howden | Hillcroft Surgery Supplies Ltd

Posted 6 years ago

“Hillcroft has always accommodated any queries I may have with my order very promptly, the staff are always friendly and helpful”

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Posted 6 years ago

“always great service, quick turn around and friendly staff, looking forward to greater availability on pharmacy items”

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Posted 6 years ago

“Hillcroft staff are always friendly and helpful and our order will arrive the following day to us; perfect!!”

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Posted 6 years ago

“Very good company to deal with. Easy to order via phone or web. Next day delivery and regular visits from them to ensure they are remaining competitive.”

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Posted 6 years ago

“Products ordered are always in stock, good quality and arrive the next day. If they don't have something you are looking for they will always try and source it for you. Great customer service and highly efficient.”

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Posted 6 years ago

“Invariably I get through to Olivia Butler on the phone when looking to place an order - or asking for a quote, or when I have a query. Getting through to the same person each time encourages a good working relationship. I just want to say Olivia is conscientious, always polite and goes above and beyond when dealing with my queries and quotes. What an absolute asset she is to your team! A big THANK YOU for all you do Olivia.”

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Posted 6 years ago

“Always prompt delivery and good customer care”

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Posted 6 years ago

“Would have put excellent if there was a the opportunity to do so. They have a wide range of items and the pricing is very competitive. The delivery is quick and there is no delivery charge or minimum order. However it is not for these reasons that they are always my first port of call, it is the customer service, which is second to none. As soon as they have their pharmaceuticals section up and running, I will be using them for this as well, as no other supplier offers the same service.”

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Posted 6 years ago

“Fantastic communication.You let me know by email that one of my choices was unavailable and i was offered an alternative. Much better than just receiving the goods a few days later and then finding out they were out of stock. Will definitely be using Hillcroft again.”

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Posted 6 years ago

“Always happy with the service our practice receives from Hillcroft. Friendly, reliable, great communication and good stock levels which is very important when you need medical consumables. Highly recommended company”

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Posted 6 years ago

“Website is very easy and quick to use, makes ordering simple. Always next day delivery which is great.”

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Posted 6 years ago

“Online website is very easy to use. Very good delivery service. The only gripe is that if something is not sent due to not being in stock, there is no information given.”

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Posted 6 years ago

“Usually have everything I need in stock, quick delivery.”

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Posted 6 years ago

“always very helpful, knowledgeable and willing to help.Have used Hillcroft for years at two surgeries and could not fault the service. Excellent well trained staff when communication has been necessary”

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Posted 6 years ago

“Excellent service. Appreciate face to face catch ups, always available via telephone for any queries. Friendly, reliable, always deliver on time. Competitive prices too. (Keep sending the chocolate bars)!! Thank you Hillcroft team”

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Posted 6 years ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,292 reviews