Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,384 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

Write Your review

Tell us how Hillcroft Surgery Supplies Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always an excellent service with Hillcroft from start to finish. I would like to thank the whole team!”

Helpful Report

Posted 4 weeks ago

Dear Chloe, Thank you so much for taking the time to leave a review. We are very glad to hear that you are happy with the service that Hillcroft provides! Thank you too, for all the hard work that you do! Best wishes, The Hillcroft Team

Posted 3 days ago

“These guys are incredible. I order from them with complete confidence that my order will arrive the next day and fulfilled properly, with notification if an item is unavailable. Website easy to use, especially the Chat facility.”

Helpful Report

Posted 1 month ago

Dear Julie, Thank you so much for taking the time to leave such a lovely review, we are very glad to hear that you are satisfied with the service provided, and that you have the confidence in us to consistently fulfil the needs of the surgery. We look forward to continually providing this level of service. Best wishes, The Hillcroft Team

Posted 3 days ago

“hAD THE ITEMS WE REQUESTED AND DELIVERY WAS FAST!”

Helpful Report

Posted 1 month ago

Hello Emma, Thank you for taking the time to leave a review! We are so pleased that you have received quick delivery and the items required were accessible! If there are any queries regarding product levels/variety, please feel free to use the live chat feature on our website to speak with our customer service team. Best wishes, The Hillcroft Teams

Posted 1 month ago

“So far very good service x”

Helpful Report

Posted 1 month ago

Hello Emma, Thank you very much for taking the time to leave a review. We are very glad to hear that you are happy with your experience so far with Hillcroft. If you have any queries, or require any assistance in future, we will be happy to help. Best wishes, The Hillcroft Team

Posted 1 month ago

“Always excellect service, delivery always the next day, very polite friendly delivery people”

Helpful Report

Posted 1 month ago

Hello Sarah-Jayne, Thank you very much for taking the time to leave a review. We are so pleased that you are happy with the service that Hillcroft provides! Many thanks, The Hillcroft Team

Posted 1 month ago

“Very efficient service, items usually in stock or altenatives available. Delivery next day or within 2 days depending when ordered. Down side - sometimes the delivery boxes are squashed which breaks the boxes within but does not damage product just makes our storage system messy.”

Helpful Report

Posted 1 month ago

Hello Ann, Thank you for taking the time to leave a review! We are sorry to hear that you have experienced issues with parcels arriving damaged from the courier. Please be assured that they do not leave the Hillcroft premises in this condition. If you do have any further issues with damaged boxes, please contact our customer service team at -sales@hillcroftsupplies.com - so that the concern can be resolved effectively, as we always aim to provide an impeccable service for our customers from the point of ordering, right through to the point of delivery and beyond. Many thanks, The Hillcroft Team

Posted 1 month ago

“Always get super service from Hillcroft - our 'go to' online shop. Staff are always so helpful either via the online chat, email or on the phone.”

Helpful Report

Posted 1 month ago

Hello Mo, Thank you very much for taking the time to leave a review! It is great to hear that you make use of the live chat, as well as email and phone. Our customer services team are always working hard to ensure that any queries are answered/resolved quickly and effectively. Many thanks, The Hillcroft Team

Posted 1 month ago

“Always very pleased with service I get, always arrives the day after I order things”

Helpful Report

Posted 1 month ago

Hello Lee, Thank you very much for taking the time to leave a review. We are very glad to hear that you are happy with the Hillcroft service. Many thanks, The Hillcroft Team

Posted 1 month ago

“Excellent service and having next day delivery is very useful.”

Helpful Report

Posted 1 month ago

Hello Jenni, Thank you for taking the time to leave a review. We are very glad to hear that you are happy with the Hillcroft service! Best wishes, The Hillcroft Team

Posted 1 month ago

“very swift service and nothing too much trouble”

Helpful Report

Posted 1 month ago

Hello Annette, Thank you very much for your review. We are glad that you find the service swift and the customer service team easy to speak with to resolve any queries! Best wishes, The Hillcroft Team

Posted 1 month ago

“Return service was very quick and easy to arrange.”

Helpful Report

Posted 1 month ago

Hello Lynn, Thank you very much for your review! We are glad that you found the returns process swift and easy to navigate, as this is what we aim for to save our customer's time. Best wishes, The Hillcroft Team

Posted 1 month ago

“Sales team are always ready and willing to help, products are good and the delivery time is exceptional!”

Helpful Report

Posted 1 month ago

Hello Kate, Thank you for taking the time to leave a review! We are glad to hear that you are happy with the service and the delivery times. Have a lovely weekend, Best wishes, The Hillcroft Team

Posted 1 month ago

“Fantastic service & next day delivery. Credit to your live chat operators who are extremely helpful”

Helpful Report

Posted 1 month ago

Hello Carrie, Thank you very much for taking the time to leave a review! We are so glad to hear that you are happy with the service provided! Our customer service team are always working hard on the live chat feature to ensure that all queries are answered in a timely and efficient manner. Best wishes, The Hillcroft Team

Posted 1 month ago

“Great service from Hillcroft Surgery Supplies Ltd. Items are normally delivered within a couple of days of ordering, which is great. I had a query before ordering, phoned and had the answer to my query straight away.”

Helpful Report

Posted 1 month ago

Hello Vivienne, Thank you very much for taking the time to leave a review! We are very glad to hear that a query you had was answered quickly and effectively, as we always aim to make the ordering process as smooth and as time efficient as possible for our customers. Best wishes, The Hillcroft Team

Posted 1 month ago

“good service”

Helpful Report

Posted 1 month ago

Hello Mary, Thank you for taking the time to leave a review! Best wishes, The Hillcroft Team

Posted 1 month ago

“Consistently excellent service, well done !”

Helpful Report

Posted 1 month ago

Hello Savita, Thank you very much for your glowing review! We are so glad to hear that you are happy with the Hillcroft service, and we look forward to continuing with this consistency! Best wishes, The Hillcroft Team

Posted 1 month ago

“Excellent customer service and delivery always next day”

Helpful Report

Posted 1 month ago

Hello Stacie, Thank you very much for taking the time to leave a review! We are very glad to hear that you are happy with the customer and delivery service provided! Best wishes, The Hillcroft Team

Posted 1 month ago

“Great customer service and prompt deliveries.”

Helpful Report

Posted 1 month ago

Hello Maria, Thank you very much for taking the time to leave a review! We are very pleased to hear that you are happy with the customer service and delivery times! Best wishes, The Hillcroft Team

Posted 1 month ago

“is an excellent supplier very efficient, well stocked and good customer support if needed - quality service alll way round, no complaints”

Helpful Report

Posted 1 month ago

Hello Jennifer, Thank you very much for taking the time to leave a review! We are very glad to hear that you have received the support required when it has been needed, and that you have found the overall service to a good standard! Best wishes, The Hillcroft Team

Posted 1 month ago

“Our Health Centre has been using Hilllcroft for just over a year and it has just gone from strength to strength with their service they offer. It is easy to find items both by computor & catalogue, if that does not work a quick call to them, it is all sorted. Great variety of items Plenty of stock Good Shelf life They are true to their word, next day delivery Great communication, they will contact you if they are not clear on the order & contacting them by email or phone is instant, same day reply. Tracking, invoicing and payments very easy to follow.”

Helpful Report

Posted 1 month ago

Hello Katrina, Thank you so much for taking the time to write such a lovely review! Each point you have written is the epitome of what we strive to provide every day - so we are very glad that you are happy with the service provided, and look forward to continue to provide this level of service for you! Best wishes, The Hillcroft Team

Posted 1 month ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,384 reviews