Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,291 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hillcroft has been a godsend to the practice everything ordered always arrives very quickly and ithey will always try to help with products i cannot find on website and price match the price i found elsewhere in the past I would thoroughly recommend this wonderful company”

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Posted 1 month ago

“very quick delivery, efficient and helpful very polite and approachable contact with customer services never had any issues”

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Posted 1 month ago

“Excellent service!”

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Posted 1 month ago

“Very good service. Delivered the next day.”

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Posted 1 month ago

“Very speedy delivery thank you”

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Posted 1 month ago

“I have never had any problems when ordering from Hillcroft. I have a choice to email, phone or chat online, and whenever I have had to phone the staff I have spoken to have been more than helpful, they are knowledgeable and friendly which is great. Prices of products can vary with other companies, but not always. Fantastic customer service and prompt deliveries, Hillcroft is a great company!”

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Posted 2 months ago

“Since becoming a new customer of Hillcroft Surgery Supplies we have been very happy with the service they have provided. They offer us competitive prices, stock all supplies we need and deliver in the promised time frame. Overall we are very happy with our new suppliers.”

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Posted 2 months ago

“Excellent Service! Very easy to register and prompt delivery.”

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Posted 2 months ago

“i have ordered twice now from Hillcroft supplies and it's a very good service we got the delivery quickly happy with the service thank you.”

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Posted 2 months ago

“We use this site for our vasectomy equipment, always have stock available and they are super quick at getting the order dispatched.”

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Posted 2 months ago

“next day delivery with emails so I know when stock will be delivered. Fantastic staff always very prompt and helpful when needed either on the phone or email. Great products and price too, products never damaged on delivery. very glad we switched.”

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Posted 2 months ago

“swapped over after having many issues with a supplier, so far we are very impressed, ordering is quick and easy, delivers very quickly and hardly any issues with having stock available. Communication is great too. We all love the little chocolate treat too when it is delivered. thanks :)”

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Posted 2 months ago

“Speedy delivery but a few problems with a PIN for ordering pharmaceuticals”

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Posted 2 months ago

“Still waiting for a further response. Kind regards”

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Posted 2 months ago

Hi Anita, Thanks for your review and sorry to hear that your email from yesterday afternoon hadn’t been responded to. Our customer service team were just awaiting a response internally to ensure they gave you the correct information. This message has now been replied to so I hope that solves your issue. If you do have any further questions please feel free to reach out, I can assure you that all messages are dealt with very quickly, we do sometimes just need to check information to ensure it’s correct before responding. I hope you can understand where we’re coming from, and that this hasn’t been representative of your general experience with Hillcroft. Thank you

Posted 2 months ago

“Amazing customer service throughout the process of ordering an item which was needed for next day delivery. Even though I did not have an account with them, the team made every effort to ensure the essential item I needed for my business to remain open was ordered and dispatched to the delivery company. The item was indeed received the very next day. Thank you so much.”

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Posted 3 months ago

“Absolutely brilliant service from all at Hillcroft. Excellent customer service and brilliant delivery drivers. Could not be happier with the service and products they provide. They are always happy to help with any queries and there's no long wait times for an answer via email either. They all do a great job :)))”

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Posted 3 months ago

“supplys easily ordered and delivered on time witha yummy treat Thank you Magna Private Health care”

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Posted 3 months ago

“Can't fault the service, very quick response and sorted easily”

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Posted 3 months ago

“Exellent service " Superb friendly and professional approach every time when i need to put our order .”

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Posted 3 months ago

“Really impressed with the online chat. It is nice to know you are talking with an actual person.”

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Posted 3 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,291 reviews