Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.91

4.9 Rating 1,292 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and support from the team, fast delivery, thank you all for all your hard work. Lou Wilks Highcliffe Medical Centre”

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Posted 10 months ago

“Always great service. Very soon after completing an online order i realised i had missed an item, so asked for it through online chat service. All sorted very quickly.”

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Posted 10 months ago

“Overall, it's a great service. I was also able to contact them quickly if any concerns did arise which is never. Great team, happy new year to you all”

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Posted 10 months ago

“Always helpful, very efficient. Exellent service”

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Posted 10 months ago

“Good and prompt service”

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Posted 10 months ago

“good service prompt delivery”

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Posted 10 months ago

“very professional people who care about the surgeries. Lovely touch having chocolate bars hidden in the boxes!”

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Posted 10 months ago

“Excellent service and always friendly and helpful staff”

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Posted 11 months ago

“Always great service from Hillcroft!”

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Posted 11 months ago

“Hi I always find Hillcroft helpful and quick to respond. I like the way I get an email if i order a huge quantity of something by mistake, thank you for that. As a suggestion, when packing boxes could it be possible for items such as scissors, forceps etc that are loose but in big quantities to be either boxed or preferably an elastic band? When trying to put the equipment away in between clinics, this can be time consuming. Thank you”

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Posted 11 months ago

“The courier did not take note of delivery time stated on outside of boxes ,to deliver before 2pm as we close at that time, and therefore took 3 deliveries to receive the delivery/Also the boxes were damaged and it did not appear that due care was exercised by the courier company in handling the delivery. The servise provided by Hillcroft itself was no problem ,but maybe review the courier used.”

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Posted 11 months ago

“We moved from previous suppliers to Hillcroft over a year ago now and have no regrets at all. Their website is great, easy to use, good features. Deliveries are fantastic and so far we've had no stock issues. All in all very satisfied and glad we made the change”

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Posted 11 months ago

“Generally very good but I wanted to order some Plus speculums today and, even though we have a special price, the listing still said buy 5 get one free. However, I was told that I could not do this, so that was a bit disappointing. I was told that you that you are working on your website but, if an offer is showing, I think we should be able to order.”

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Posted 11 months ago

“Very quick delivery and kept well informed :)”

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Posted 11 months ago

“good and clear information. easy website, approachable sales manager”

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Posted 11 months ago

“Easy ordering, excellent service and quick delivery.”

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Posted 11 months ago

“The staff are always very helpful whether it be on the phone or the online chat. Fred is always helpful if I need any info or quotes and gets them to me very quickly. Delivery is great and pretty much always the next day if it isn't normally me who has ordered too late”

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Posted 11 months ago

“Great service, friendly staff always able to answer queries swiftly.”

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Posted 11 months ago

“I love Hillcroft. They are super speedy and the live chat is really helpful when you have a quick query. thank you for all your hardwork x”

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Posted 11 months ago

“Excellent service”

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Posted 1 year ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,292 reviews