Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.82

3.8 Rating 1,531 Reviews

71 %

of reviewers recommend Hillarys

Company Reviews

Metrics

Info

3.8

Based on 1,531 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

Write Your review

Tell us how Hillarys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good choice of product Professional approach. Good explanation Good value Good quality Would recommend”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely 4* review!😊 We appreciate your kind words about our product selection and professional approach. It’s great to know that you found our service to be valuable and of high quality. Your recommendation means a lot to us! Best wishes, Yasmin

Posted 2 months ago

“Very good service all the way from start to finish, quite expensive but good quality product. The guy who fitted the blinds was very efficient and friendly.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review!😊👍 We're delighted to hear that you had a great experience from start to finish. It's great to know that our fitter made a positive impression with his efficiency and friendliness!👏 Best wishes, Yasmin

Posted 2 months ago

“We are generally very happy that we chose Hillarys to install our blinds and curtains. Our consaltant and installer Osagie was EXCELLENT. Polite and really understood what we wanted but also what we could pay so he gave us brilliant advise and the instalment went very well - he is accurate, quick and very respectful of the space. For the first payment, I've received a call from their customer service but the woman who called me was rude. Somehow she sounded angry at me. I reported that to Osagie and he instead apologised for it politely. We are happy with the quality and would recommend Hillarys to my friends for sure.”

Helpful Report

Posted 2 months ago

Hi Mari, Thank you for taking the time to share your thoughts with us!😀 We’re thrilled to hear that you’re generally happy with your choice and that Osagie provided you with excellent service. It’s great to know that he understood your needs and delivered a smooth installation experience. We also sincerely apologise for the experience you had with our customer service. This is certainly not the standard we strive for, and your feedback will help us improve in this area. Thank you for your recommendation, and if you ever have any further questions or need assistance, please don’t hesitate to reach out. Best regards, Yasmin

Posted 2 months ago

“Two months ago, I lost over $187,000 to Royalsfx. After investing for a month, when it was time for withdrawal they started asking for more money, it was then I knew I had been defrauded. I did not waste any time, I went online to seek help on how to recover my money. I contacted M A D A C O V I . C O, gave him all requested information, he swung into action and had my USDT recovered back to my crypto wallet. I promised to blow his trumpet, perhaps this 5 star review.”

Helpful Report

Posted 3 months ago

“Ordered three blinds, the chap came round, measured up, we agreed price. A couple of weeks later, he returned, with all blinds, fitted them in under an hour, no mess, no fuss, products are superb. If you want blinds, these are the guys to get them from. The only problem is that the part that attatched the chain together has come apart of a few occasions, but it IS a big heavy blind, if they could get in touch and provide a more heavy duty coupling, that would be great. (the problem is avoidable if I pull from a certain place above the coupling, it's okay, but you don't always remember to do this! (well, us blokes don't) Yeah, you could go to Argos or somewhere and buy them cheaper, but they would be a bugger to fit, no way would they look anywhere near as good, and it would take you a hell of a lot more than an hour to fit them! not worth the aggro, these guys know what they are doing, totally proffesional from start to finish. Many thanks.”

Helpful Report

Posted 4 months ago

Hiya, Thank you for your detailed and positive feedback! We’re so pleased to hear that you’re happy with the blinds and the installation process. It’s great to know that everything was fitted quickly, with no mess, and that the products are meeting your expectations. We also appreciate your constructive comment regarding the chain coupling. We understand the importance of having a sturdy and reliable mechanism. Unfortunately, we do not have a alternative part to send you to you. With that being said, we do offer free components to our customers when required, and we can order a few spaces for you if this helps? If you would like some, please reach out to our team on 0800 91 66 500 (Mon-Fri 9am/5pm). Thank you for your understanding on this, and for your kind words about our service. It’s a pleasure to know that our team’s professionalism and attention to detail made such a positive impression. If you need any further assistance or have any more concerns, please don’t hesitate to get in touch. Best regards, Yasmin

Posted 4 months ago

“I've been very happy with my curtains since they have been installed, the process was very efficient, and I got my options discussed with the specialist in great detail. The only drawback was the cost and the amount of time it took to get them installed, but a month later and that hardly seems like a drawback”

Helpful Report

Posted 4 months ago

Hi Zac, Thank you for taking the time to share your experience! 😊 We're so glad to hear that you're happy with your curtains and that the installation process was efficient. We always aim to provide detailed consultations to ensure our customers get exactly what they want. While we understand that cost and installation time can be concerns, it's fantastic to hear that you feel it was worth it in the end! Best regards, Laura

Posted 4 months ago

“Excellent fitting experience, very efficient and friendly member of the company. One small concern, the cords that raise and lower the blind do seem a little on the thin side, but so far have been fine.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your great review! 😊 We're thrilled to hear you had an excellent fitting experience and that our team was efficient and friendly. Your feedback regarding the cords is appreciated, and we understand how important it is for all components to meet your expectations. We hope you continue to enjoy your blinds, and if you have any further concerns, feel free to reach out. Best wishes, Becky

Posted 5 months ago

“The seller was very helpful. Shown me the variety to consider. Arrived on time, Very happy purchase. Highly recommended..”

Helpful Report

Posted 6 months ago

Hi Jenny, Thank you so much for your lovely review! It’s fantastic to know that your experience went smoothly from start to finish. We truly appreciate your recommendation and hope you enjoy your new blinds!😄 Yasmin

Posted 6 months ago

“I am really happy with my blinds, especially the kitchen roller blind, it’s beautiful. I only have a slight problem with my blind in the vestibule as it still lets in light when I unroll it. The idea was to block out the light as it causes a glare on my television. Can this be fixed?”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your kind words about your kitchen roller blind - We're delighted to hear that you’re happy with it!😊 Regarding the light filtering through. If you could reach out to our customer service team with more details - You can contact us on 0800 9166500 (Mon-Fri 9am/5pm) or email enquiries@hillarys.co.uk Thanks for sharing your experience with us! Yasmin

Posted 6 months ago

“The curtains are lovely and Mark did a good job, thr only problem is when they are closed and even open the lining shows. Which doesnt look right”

Helpful Report

Posted 6 months ago

Hi Avril, Thank you for your feedback and for the 4-star rating!😊 We are thrilled to hear that you are enjoying the curtains and are grateful for the work Mark has done. We acknowledge your concern regarding the lining showing. If you could kindly email some images to our team, we would be happy to review them. You can reach out to them at enquiries@hillarys.co.uk Thank you for sharing your thoughts with us! Yasmin

Posted 6 months ago

“Very good service from start to finish”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your kind words and positive feedback!😊 We're delighted to hear that you had a very good experience with our service from start to finish. Yasmin

Posted 6 months ago

“Very pleased with the kind and thoughtful agent salesperson to begin with. My shutter fitter was very friendly and had time to do a wonderful job while chatting with me . He got on the with job . And he’s work was faultless . Very pleased all round”

Helpful Report

Posted 7 months ago

Thank you so much for your 4-star rating of Hillarys! We truly appreciate your positive feedback and are thrilled to hear that you were very pleased all round! 😀 Laura

Posted 7 months ago

“The day and night blinds are of good quality compared to the ones off the shelf, and the service we got from Paul the salesman to to the fitting also Paul. Prices very similar to other specialist companies, Overall very satisfied”

Helpful Report

Posted 7 months ago

Dear Leo, Thank you so much for taking the time to rate Hillary's with 4 stars! We greatly appreciate your feedback. We're thrilled to hear that you are satisfied with the day and night blinds you ordered. It's fantastic that you found their quality to be superior to the ones readily available. We strive to offer the best products on the market. Moreover, we're glad that you had an excellent experience with Paul, our salesman. Providing exceptional service is our top priority, from the initial consultation to the fitting process. We'll be sure to pass on your kind words to Paul. We always aim to offer competitive prices that align with other specialist companies. We want our customers to feel they are getting great value for their money. Thank you once again for your review, Leo. We're delighted to have met your expectations and look forward to seeing you in the future. Best regards, Becks

Posted 7 months ago

“Our Hillarys adviser, Simon, was excellent. Really friendly and helpful”

Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your feedback with us, this is great to hear!😀 Yasmin

Posted 7 months ago

“I am pleased with the blinds that have been fitted. I have had 2 minor issues. The firs has been resolved. The second concerns the roller blind. The bead on the winding chain has split apart. I am sure it is easily fixed but I can't find a way. I have contacted Ash and he has not got back to me as yet.”

Helpful Report

Posted 7 months ago

Hi Margaret, Thank you for taking the time to share your positive feedback, we truly appreciate your support. We're delighted to hear that you are pleased with the blinds that have been fitted. We apologise for the inconvenience caused by the minor issues you have encountered. Rest assured, we are here to assist you in resolving any concerns you may have. Regarding the roller blind we have notified Ash regarding your situation and you should be hearing from him soon to assist in resolving the issue. Yasmin

Posted 7 months ago

“Really great quick fitting for my blind... friendly fitter...”

Helpful Report

Posted 7 months ago

Hi Ian, We really appreciate your feedback and are thrilled to hear about your experience with our service, thanks for sharing!😊 Yasmin

Posted 7 months ago

“Stuart, the Hillarys Operative was very helpful in both the sales process and the installation of our new curtains. He was courteous, kind and very tidy The only issue we have is the magnets at the top of each curtain don’t hold. He tried to modify them but without success. He told us he would find a solution and return, but to date, has not done so. Don’t want to complain because he is such a nice bloke, but we would like it resolved.”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you so much for leaving us a positive 4-star rating for your experience with Hillarys. We truly appreciate your feedback and are delighted to hear that Stuart, the Hillarys Operative, provided excellent assistance during both the sales process and the installation of your new curtains. We're thrilled that he was courteous, kind, and maintained cleanliness throughout the process. Regarding the issue with the magnets at the top of each curtain, we apologise for any inconvenience caused. If you could please reach out to our customer service team on 0800 9166500 they can assist you further. Best regards, The Hillarys Team

Posted 9 months ago

“from measuring and choosing my blinds,the service was just perfect,and fitted really well and on the day arranged, the person who measured and fitted my blinds was so polite and very professional ,i would recomend Hillary,s to anyone thinking of having blinds fitted,they are just amazing,and helpful all the way”

Helpful Report

Posted 10 months ago

Hi Linds, Thank you for taking the time to give us a 4-star rating and for your kind words about our service!😊 We are thrilled to hear that your experience, from measuring to choosing your blinds, was nothing short of perfect. It is great to know that the blinds were fitted to your satisfaction and on the scheduled day. We pride ourselves on providing a professional and polite service, and we are delighted that the person who measured and fitted your blinds upheld these standards. Your recommendation means a lot to us, and we appreciate your kind words about our amazing and helpful team. If you ever need any further assistance please do not hesitate to reach out. We are always here to help. Enjoy your stunning new blinds! Yasmin

Posted 10 months ago

“Punctual, polite and friendly, delivered on time and perfect fit, good quality”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating! We're delighted that our punctuality, politeness, friendliness, timely delivery, and perfect fit were all up to your standards, and that the quality was good. We appreciate your positive feedback. 😄 Laura

Posted 1 year ago

“Quick delivery. Curtains replaced which are very much better”

Helpful Report

Posted 1 year ago

Hi there, We are thrilled to hear how pleased you are with your new curtains, thank you for your review! 😊 Laura

Posted 1 year ago

Hillarys is rated 3.8 based on 1,531 reviews