Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.84

3.8 Rating 1,596 Reviews

71 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,596 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

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Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jamie the fitter was great. Ordered a night and day blinds. There was a tear in one. Not sure how it happened. But Hillarys replaced it straight away no hassle at all. Just said we will make another one and fit it. .”

Helpful Report

Posted 5 months ago

Hi Joan, Thank you for taking the time to share your fantastic 5-star review!😊 We're so glad to hear that Jamie provided you with great service and that the replacement process was hassle-free. Our priority is to ensure you’re completely satisfied with your blinds, and it's great to hear that you are!🥰 Best wishes, Yasmin

Posted 4 months ago

“Absolutely delighted. Sonny whose first visit to explain everything and his following visit to fit. Sonny was excellent in every way. He is a credit to the company. Would recommend with full confidence and so glad I chose his advice to have electric/battery operated instead of manual. Having cushions to match blinds was lovely to tied it all together visually.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your fantastic 5-star review!😁 We're overjoyed to hear that Sonny made such a positive impression during both his visits. It’s wonderful to know that his advice on choosing electric operated options worked for you, and that the matching cushions completed the look beautifully. Your recommendation means so much to us! If you have any more questions or need assistance in the future, just let us know. Kindest regards, Yasmin

Posted 4 months ago

“Very easy going company who assess and make positive solutions to window coverings. From initial inspection to completion was a matter of weeks. Staff are quick and know their products well. I’m very pleased with their work.”

Helpful Report

Posted 5 months ago

Hi Brian, Thank you for your fantastic 5-star review!😊 We’re thrilled to hear that you found our team easygoing and knowledgeable. It's great to know the process from inspection to completion was quick and efficient, and that you're pleased with the results. Best regards, Yasmin

Posted 4 months ago

“I purchased the day and night blinds, a little disappointed that I could not have the electric blinds due to the size of my window, which I understood. Measuring and fitting was very quick no hassle, very good job.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for sharing your experience with our day and night blinds! 🌟 We're glad to hear that the measuring and fitting process was quick and hassle-free for you. We appreciate your understanding regarding the electric blinds, and it’s great to know that you're pleased with the installation. If you ever have any more projects in mind, we’d love to assist you again! Best wishes, Becks

Posted 5 months ago

“Comprehensive, caring for circumstances, Awareness of availability.. Door to door delivery/collection Stunning products,- 6 ft. X. 3 ft Have used *dreams* for 25years We’ve experienced all types of bed…. And we’ve been knocked out By how hard “the team work”,, to bring the built in quality to our notice… Thank you for fulfilling “Our Dream” Maybe see you in another 25 years.. Author Mick Corcoran (& Jean) Aldershot…”

Helpful Report

Posted 5 months ago

“I was given an estimated fitting date for my blinds and curtains of December 21st. The eventual date was February 8th! No problem with the quality and the fitting itself, but the delay was ridiculous and I couldn’t cancel of course as the items are made-to-measure. I requested and received a small sum from Hillarys in compensation, but I’d rather have had a more timely fitting”

Helpful Report

Posted 5 months ago

Hi Graham, Thank you for sharing your experience. We're glad to know that you were satisfied with the quality and fitting, but we understand that the wait must have been disappointing. Your feedback on this matter is important to us, and we will ensure it's communicated to the relevant team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We do hope you love your new curtains for many years to come. Best regards, Yasmin

Posted 5 months ago

“We had the best person fit our blinds. I’m overly impressed by the quality of the curtains too. I love them. Will definitely will be back for my living room curtains”

Helpful Report

Posted 5 months ago

Hi there, Thank you so much for your glowing 5-star review! 😊 We’re thrilled to hear that you had such a positive experience with our fitting service and that you love the quality of your curtains. It’s wonderful to know that you’ll be returning for your living room curtains, and we can’t wait to help you with that project! Thanks again for choosing Hillarys!❤ Best wishes, Yasmin

Posted 5 months ago

“Five months ago I placed my order and still don't have my curtains. Awful experience for such an expensive place. My advisor fit my curtains and noticed they were faulty and I'll fitting, not once, not twice but three times. Unfortunately the ones I currently have hanging embarragly in my house are the worst of the three failed attempts. Customer service are a disaster and are currently disputing any fault despite their advisor raising it to me! Awful experience and still unresolved after all the money I've spent. I would avoid using Hilary's. They accept more orders than they can cater for which is clearly resulting in poor quality curtains at extortionate prices.”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to share your experience, and we are sorry to hear about the ongoing issues with your curtains. It’s disappointing when expectations aren’t met, especially after such a long wait and with multiple attempts to resolve the faults. I understand how frustrating it must be to have curtains that don’t meet the quality you paid for, and your feedback about our customer service will be addressed with the team. Please be assured that we take these matters seriously. I can see that your account is being handled by our escalated complaints team, and Emily will be in touch. Best regards, Yasmin

Posted 5 months ago

“Polite and punctual staff who delivered and installed excellent blinds”

Helpful Report

Posted 5 months ago

Hi Vivien, Thank you for your wonderful 5-star review!😊 We're delighted to hear that you received polite and punctual service from our team, and that the installation of your blinds met your expectations. It’s always our aim to deliver quality products alongside exceptional service. Thank you for choosing Hillarys, we truly appreciate your feedback. Best wishes, Yasmin

Posted 5 months ago

“Excellent service from start to.completion, I had an idea of what I wanted for my front bay window and small front window at front of bungalow, I was shown all the options and chose almost immediately, Rob Kemp did measurements came back at a date to suit me and fitted them....I am so pleased with them...it has improved the look of the rooms inside and from outside the property. Highly reccomend...thinking of getting the bathroom done as well.”

Helpful Report

Posted 5 months ago

Hi Sharron, Thank you so much for your fantastic 5-star review!😀 We're delighted to hear that you had an excellent experience from start to finish with Rob. It sounds like he really understood your vision and helped you find the perfect solution for your windows. We’re thrilled that the new look has enhanced both the interior and exterior of your bungalow! We appreciate your recommendation and would love to assist with your bathroom next! Thanks again for choosing Hillarys!❤ Best wishes, Yasmin

Posted 5 months ago

“I found Hillarys very helpful and courteous in all aspects of service. I’m very pleased with the quality and service of their products.”

Helpful Report

Posted 5 months ago

Hiya, Thank you for your lovely 5-star review!🌟 We’re so pleased to hear that you found our team helpful and courteous. It’s great to know you’re happy with the quality and service of our products—it means the world to us! Thank you for choosing Hillarys! Yasmin Best wishes, Yasmin

Posted 5 months ago

“We recently had wooden blinds installed by Hillarys, and we couldn’t be more impressed with the entire experience! From start to finish, the service was exceptional. Our local advisor, David, was professional, knowledgeable, and attentive without being pushy. He took the time to understand our needs and guided us through the options to find the perfect blinds for our home. The installation was equally impressive. David, who handled the fitting, was incredibly efficient and thorough, ensuring everything was perfectly installed. The blinds themselves are stunning—high quality, stylish, and they add a real touch of elegance to our space. Overall, we highly recommend Hillarys for their top-notch products and excellent customer service. A smooth, hassle-free experience from beginning to end!”

Helpful Report

Posted 5 months ago

Hi there, Thank you so much for your wonderful 5-star review!🌟 We're thrilled to hear that you had such a fantastic experience with David and that your new wooden blinds are adding elegance to your home. Your kind words about our service and installation truly make our efforts worthwhile. We really appreciate your recommendation. Thanks for your review, recommendation and for sharing the photo, your blind looks fantastic!🤩 Best wishes, Yasmin

Posted 5 months ago

“Blinds were excellent and can’t complain at all. They look lovely and were quickly fitted. However as soon as they were fitted I got an email asking to leave a review which I did and was happy to do so. I am now receiving emails saying “Thank you for your recent feedback on Hillarys” can you leave us a review!”

Helpful Report

Posted 5 months ago

Hi G, Thank you for your feedback regarding your experience with us. We're glad to hear that you're happy with the blinds themselves and the quick fitting, but we apologise for the inconvenience caused by the follow-up emails asking for reviews. We appreciate your willingness to share your thoughts, and I understand how repetitive emails can be frustrating. I will pass your feedback on to our team. If you have any other concerns or need assistance, please feel free to reach out. Best wishes, Yasmin

Posted 5 months ago

“Really good service and the chap was really friendly. Really good service.”

Helpful Report

Posted 5 months ago

Hi Sue, This is what we love to hear, thanks so much for sharing with us!😀 Yasmin

Posted 5 months ago

“Fitted my new kitchen blinds they look amazing”

Helpful Report

Posted 5 months ago

Hi Mrtutt, Thank you so much for your amazing 5-star review!😀🧡 We're delighted to hear that your new kitchen blinds look fantastic. Your satisfaction truly makes our day! Best wishes, Yasmin

Posted 5 months ago

“Brilliant service. Jim was very helpful. Would definitely recommend hilarys blinds.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your fantastic 5* review!😄👍 We're thrilled to hear that you found our service brilliant and that Jim was able to help you. Your recommendation really means a lot to us! Best wishes, Yasmin

Posted 5 months ago

“The service is first class We had a bit of an issue with our blinds but the rep came out and booked us in to rectify the issue”

Helpful Report

Posted 5 months ago

Hi Brian, Thank you for your wonderful 5* review!😄 We appreciate your recognition of our first-class service and are glad to hear that our rep was able to assist you promptly. Best wishes, Yasmin

Posted 5 months ago

“Very good choice of product Professional approach. Good explanation Good value Good quality Would recommend”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your lovely 4* review!😊 We appreciate your kind words about our product selection and professional approach. It’s great to know that you found our service to be valuable and of high quality. Your recommendation means a lot to us! Best wishes, Yasmin

Posted 5 months ago

“Excellent service. Knowledgeable, professional agent and fitter”

Helpful Report

Posted 5 months ago

Hiya, Thank you for your glowing 5* review!😀 Yasmin

Posted 5 months ago

“I have had Hillarys blinds fitted twice in my house they have always done a great job very professional”

Helpful Report

Posted 5 months ago

Hi there, Thank you so much for your fantastic review!😀 We're thrilled to hear that you've had a great experience with our service on both occasions. Best wishes, Yasmin

Posted 5 months ago

Hillarys is rated 3.8 based on 1,596 reviews