Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.81

3.8 Rating 1,490 Reviews

70 %

of reviewers recommend Hillarys

Company Reviews

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3.8

Based on 1,490 reviews

Customer Service
Avg Email Response Time	-1 hours

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so impressed by the service of Hillarys, from first contact, to the actual fitting, and I strongly feel I got the service I expected. I have a 5 window bay window in my flat and the blinds I had fitted are perfect. Didn't want to loose my stunning views but needed warmth too. Jonathan fitted them and was kind and explained the process well. I felt no pressure at all, and I even decided to have a bathroom blind too. Great service”

Helpful Report

Posted 5 months ago

Dear Wendy, Thank you so much for your fantastic 5-star rating of Hillarys! We sincerely appreciate your kind words and feedback. We are thrilled to hear that you were impressed by our service from the first contact all the way to the actual fitting. Ensuring customer satisfaction is our top priority, and we are overjoyed to know that we met your expectations. We understand the importance of maintaining your stunning views while also needing warmth, and we are delighted to hear that the blinds we fitted are perfect for your 5 window bay window in your flat. (and they look amazing 😍) It's wonderful that Jonathan took the time to explain the process and was kind throughout the fitting. We're glad you felt no pressure and even decided to add a bathroom blind to your order. Once again, thank you for your glowing review. We truly value your support and hope to see you again in the future. Best regards, Becks

Posted 5 months ago

“Comprehensive, caring for circumstances, Awareness of availability.. Door to door delivery/collection Stunning products,- 6 ft. X. 3 ft Have used *dreams* for 25years We’ve experienced all types of bed…. And we’ve been knocked out By how hard “the team work”,, to bring the built in quality to our notice… Thank you for fulfilling “Our Dream” Maybe see you in another 25 years.. Author Mick Corcoran (& Jean) Aldershot…”

Helpful Report

Posted 1 day ago

“I was given an estimated fitting date for my blinds and curtains of December 21st. The eventual date was February 8th! No problem with the quality and the fitting itself, but the delay was ridiculous and I couldn’t cancel of course as the items are made-to-measure. I requested and received a small sum from Hillarys in compensation, but I’d rather have had a more timely fitting”

Helpful Report

Posted 1 week ago

Hi Graham, Thank you for sharing your experience. We're glad to know that you were satisfied with the quality and fitting, but we understand that the wait must have been disappointing. Your feedback on this matter is important to us, and we will ensure it's communicated to the relevant team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We do hope you love your new curtains for many years to come. Best regards, Yasmin

Posted 1 week ago

“We had the best person fit our blinds. I’m overly impressed by the quality of the curtains too. I love them. Will definitely will be back for my living room curtains”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your glowing 5-star review! 😊 We’re thrilled to hear that you had such a positive experience with our fitting service and that you love the quality of your curtains. It’s wonderful to know that you’ll be returning for your living room curtains, and we can’t wait to help you with that project! Thanks again for choosing Hillarys!❤ Best wishes, Yasmin

Posted 1 week ago

“Five months ago I placed my order and still don't have my curtains. Awful experience for such an expensive place. My advisor fit my curtains and noticed they were faulty and I'll fitting, not once, not twice but three times. Unfortunately the ones I currently have hanging embarragly in my house are the worst of the three failed attempts. Customer service are a disaster and are currently disputing any fault despite their advisor raising it to me! Awful experience and still unresolved after all the money I've spent. I would avoid using Hilary's. They accept more orders than they can cater for which is clearly resulting in poor quality curtains at extortionate prices.”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to share your experience, and we are sorry to hear about the ongoing issues with your curtains. It’s disappointing when expectations aren’t met, especially after such a long wait and with multiple attempts to resolve the faults. I understand how frustrating it must be to have curtains that don’t meet the quality you paid for, and your feedback about our customer service will be addressed with the team. Please be assured that we take these matters seriously. I can see that your account is being handled by our escalated complaints team, and Emily will be in touch. Best regards, Yasmin

Posted 1 week ago

“Polite and punctual staff who delivered and installed excellent blinds”

Helpful Report

Posted 2 weeks ago

Hi Vivien, Thank you for your wonderful 5-star review!😊 We're delighted to hear that you received polite and punctual service from our team, and that the installation of your blinds met your expectations. It’s always our aim to deliver quality products alongside exceptional service. Thank you for choosing Hillarys, we truly appreciate your feedback. Best wishes, Yasmin

Posted 1 week ago

“Excellent service from start to.completion, I had an idea of what I wanted for my front bay window and small front window at front of bungalow, I was shown all the options and chose almost immediately, Rob Kemp did measurements came back at a date to suit me and fitted them....I am so pleased with them...it has improved the look of the rooms inside and from outside the property. Highly reccomend...thinking of getting the bathroom done as well.”

Helpful Report

Posted 2 weeks ago

Hi Sharron, Thank you so much for your fantastic 5-star review!😀 We're delighted to hear that you had an excellent experience from start to finish with Rob. It sounds like he really understood your vision and helped you find the perfect solution for your windows. We’re thrilled that the new look has enhanced both the interior and exterior of your bungalow! We appreciate your recommendation and would love to assist with your bathroom next! Thanks again for choosing Hillarys!❤ Best wishes, Yasmin

Posted 1 week ago

“I found Hillarys very helpful and courteous in all aspects of service. I’m very pleased with the quality and service of their products.”

Helpful Report

Posted 2 weeks ago

Hiya, Thank you for your lovely 5-star review!🌟 We’re so pleased to hear that you found our team helpful and courteous. It’s great to know you’re happy with the quality and service of our products—it means the world to us! Thank you for choosing Hillarys! Yasmin Best wishes, Yasmin

Posted 1 week ago

“We recently had wooden blinds installed by Hillarys, and we couldn’t be more impressed with the entire experience! From start to finish, the service was exceptional. Our local advisor, David, was professional, knowledgeable, and attentive without being pushy. He took the time to understand our needs and guided us through the options to find the perfect blinds for our home. The installation was equally impressive. David, who handled the fitting, was incredibly efficient and thorough, ensuring everything was perfectly installed. The blinds themselves are stunning—high quality, stylish, and they add a real touch of elegance to our space. Overall, we highly recommend Hillarys for their top-notch products and excellent customer service. A smooth, hassle-free experience from beginning to end!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your wonderful 5-star review!🌟 We're thrilled to hear that you had such a fantastic experience with David and that your new wooden blinds are adding elegance to your home. Your kind words about our service and installation truly make our efforts worthwhile. We really appreciate your recommendation. Thanks for your review, recommendation and for sharing the photo, your blind looks fantastic!🤩 Best wishes, Yasmin

Posted 1 week ago

“Blinds were excellent and can’t complain at all. They look lovely and were quickly fitted. However as soon as they were fitted I got an email asking to leave a review which I did and was happy to do so. I am now receiving emails saying “Thank you for your recent feedback on Hillarys” can you leave us a review!”

Helpful Report

Posted 2 weeks ago

Hi G, Thank you for your feedback regarding your experience with us. We're glad to hear that you're happy with the blinds themselves and the quick fitting, but we apologise for the inconvenience caused by the follow-up emails asking for reviews. We appreciate your willingness to share your thoughts, and I understand how repetitive emails can be frustrating. I will pass your feedback on to our team. If you have any other concerns or need assistance, please feel free to reach out. Best wishes, Yasmin

Posted 1 week ago

“Really good service and the chap was really friendly. Really good service.”

Helpful Report

Posted 2 weeks ago

Hi Sue, This is what we love to hear, thanks so much for sharing with us!😀 Yasmin

Posted 2 weeks ago

“Fitted my new kitchen blinds they look amazing”

Helpful Report

Posted 2 weeks ago

Hi Mrtutt, Thank you so much for your amazing 5-star review!😀🧡 We're delighted to hear that your new kitchen blinds look fantastic. Your satisfaction truly makes our day! Best wishes, Yasmin

Posted 2 weeks ago

“Brilliant service. Jim was very helpful. Would definitely recommend hilarys blinds.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your fantastic 5* review!😄👍 We're thrilled to hear that you found our service brilliant and that Jim was able to help you. Your recommendation really means a lot to us! Best wishes, Yasmin

Posted 2 weeks ago

“The service is first class We had a bit of an issue with our blinds but the rep came out and booked us in to rectify the issue”

Helpful Report

Posted 2 weeks ago

Hi Brian, Thank you for your wonderful 5* review!😄 We appreciate your recognition of our first-class service and are glad to hear that our rep was able to assist you promptly. Best wishes, Yasmin

Posted 2 weeks ago

“Very good choice of product Professional approach. Good explanation Good value Good quality Would recommend”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your lovely 4* review!😊 We appreciate your kind words about our product selection and professional approach. It’s great to know that you found our service to be valuable and of high quality. Your recommendation means a lot to us! Best wishes, Yasmin

Posted 2 weeks ago

“Excellent service. Knowledgeable, professional agent and fitter”

Helpful Report

Posted 2 weeks ago

Hiya, Thank you for your glowing 5* review!😀 Yasmin

Posted 2 weeks ago

“I have had Hillarys blinds fitted twice in my house they have always done a great job very professional”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your fantastic review!😀 We're thrilled to hear that you've had a great experience with our service on both occasions. Best wishes, Yasmin

Posted 2 weeks ago

“We had 3 blinds fitted in November well pleased with the service no worries no fuss going to get our front 3 rooms fitted we are that pleased with them 👍👍👍👍👍”

Helpful Report

Posted 2 weeks ago

Hi David, Thank you for your wonderful review!😀👍 We're thrilled that you're so pleased with the blinds and service you received. It's fantastic to hear you’re planning to get more fitted! Best wishes, Yasmin

Posted 2 weeks ago

“Leery goog service and products”

Helpful Report

Posted 2 weeks ago

Hi Patricia, Thank you for your great review!😊 We’re so pleased to hear that you're happy with our service and products. Best wishes, Yasmin

Posted 2 weeks ago

“Excellent service fitter Nathan arrived at time he arranged very friendly absolutely spotless when job was finished, product is excellent very pleased with the shutters.”

Helpful Report

Posted 2 weeks ago

Hi there, We're delighted to hear that Nathan provided excellent service and that you’re pleased with your shutters. Thank you for your amazing review!🤩 Yasmin

Posted 2 weeks ago

“The fitter was helpful and friendly on both occasions and carried out the work efficiently. My curtain poles and tracks are of good quality and the curtains hang well and easily pull across.”

Helpful Report

Posted 2 weeks ago

Hiya, We're delighted to hear that our fitter was helpful and friendly, and that you're pleased with the quality of your curtain poles and tracks. It's great to know that your curtains hang well and operate smoothly! 😀 Thanks so much for your lovely review. Yasmin

Posted 2 weeks ago

Hillarys is rated 3.8 based on 1,490 reviews