Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.80

4.8 Rating 985 Reviews

96 %

of reviewers recommend Highway Garden Centre

4.8

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and efficient service”

Helpful Report

Posted 5 months ago

“Ordering was simple ,delivery good would have got 5 stars if they had contacted to inform us what day they were delivering”

Helpful Report

Posted 5 months ago

“Very good service indeed. I ordered a triple hanging cocoon seat from Highway and one of the male members of staff spent a good half hour with me helping to load it and lash it safely to my trailer. Very friendly and helpful service.”

Helpful Report

Posted 6 months ago

“So very quick and easy to order, brilliant product and very competitive price. Can not fault dispatch and delivery. Ordered one day and delivered the next. (From Norfolk to Yorkshire)”

Helpful Report

Posted 6 months ago

“I’m not well enough to leave house atm so it’s easier for me to order on line. I had to ring highways as when I got to payment it didn’t take discount off. Highways soon sorted it with their online team, she called me back and I made my purchase, I paid and then my son collected 4 bags of salt for our water softener. Would have been better if they delivered, I had spent the required amount for free delivery but the bags of salt have to be collected.”

Helpful Report

Posted 6 months ago

“Excellent and very efficient service from start to finish”

Helpful Report

Posted 7 months ago

“Really helpful staff and great service. Thank you. I was concerned that the Helsinki Hot Tub they were selling was the old model as the picture on the Web site showed the outdated brown pump, but they kindly opened one of the boxes for me and confirmed it was the new grey version, so I purchased! Delivery was fast and efficient.”

Helpful Report

Posted 7 months ago

“Lovely product. Quickly delivered.”

Helpful Report

Posted 7 months ago

“Very helpful staff on the phone. Delivery kept informed and very quick delivery”

Helpful Report

Posted 7 months ago

“Superb prices! Cheaper than Amazon and other outlets. Free delivery for heavy items. Chuffed”

Helpful Report

Posted 7 months ago

“All stsff were extremely helpful & friendly. I'd made an error with my online order so wemt intonthe store & They quickly sorted things for me. The two men that delivered my Cushion Storage box were lovely & friendly. I have not yet unpacked the item yet as I will need help as Im an elderly lady. Look forward to being able to use it. Highly recommend The Highway Store.”

Helpful Report

Posted 7 months ago

“Everything arrived and while not unpacked, packaging looks in place and undamaged.”

Helpful Report

Posted 7 months ago

“Very smooth efficient ordering process, goods arrived on time.”

Helpful Report

Posted 7 months ago

“Purchased on line and had no problems whatsoever. Received mower within a few days in perfect condition”

Helpful Report

Posted 9 months ago

“Arrived very quickly. Customer service was excellent when I phoned to report cable holder broken in transit. A relpacement came within days.”

Helpful Report

Posted 9 months ago

“Great service from start to finish. Arrived in time for birthday celebration!”

Helpful Report

Posted 9 months ago

“I brought 2 bags of compost, asked a member of staff to put them in my car for me, which they did they were very friendly & helpful”

Helpful Report

Posted 9 months ago

“Really fast delivery and excellent quality toy dragon. My friend loved her gift. I would recommend and use this store again.”

Helpful Report

Posted 9 months ago

“Great price, very fast delivery, definitely recommend”

Helpful Report

Posted 10 months ago

“Received order for Biorb and tall perspex tube and fixture were badly broken, call customer servies and they have provided replacement. Tank look great.”

Helpful Report

Posted 10 months ago

Highway Garden Centre is rated 4.8 based on 985 reviews