Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.80

4.8 Rating 988 Reviews

96 %

of reviewers recommend Highway Garden Centre

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“Very good communication and product exactly as discription, I am pleased with the plant stand it looks a picture now it's planted out.”

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Posted 5 years ago

“Very competitively priced and delivery could not have been any faster, with excellent communication and updates on despatch and transit. Would definitely recommend and return!”

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Posted 5 years ago

“Very satisfied with your service and will certainly shop with you again”

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Posted 5 years ago

“The sandals were well described and despatched promptly. Thank you,”

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Posted 5 years ago

“Mug (last one in stock) was delivered broken in half. Not packaged in a box but in bubble wrap and a padded envelope - why when I paid £4.99 for P+P? Totally not impressed. I expect to receive a phone call back tomorrow (they're only open 9-5 Monday-Friday so had to leave a voicemail), and an apology. I don't want a refund - I want the mug (in one piece). Desperately disappointed and totally let down.”

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Posted 5 years ago

“Very fast delivery and great communication”

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Posted 5 years ago

“Very good company to deal with and delivery was really quick. Would use this company again.”

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Posted 5 years ago

“I ordered a solar snail garden ornament and it is lovely. It was very well packaged and arrived extremely quickly. Customer service and after sales service first rate, with helpful, friendly and efficient staff. No problems at all. I would order again from this business. Thank you.”

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Posted 5 years ago

“The item was excellent and delivery very quick”

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Posted 5 years ago

“Highway Garden Centre were extremely helpful in helping me order resources for our School Gardening Club.”

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Posted 5 years ago

“Couldn't be a better service. Prompt delivery, competitive price and kept accurately informed of day and time of delivery.”

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Posted 5 years ago

“Went to ‘breakfast with Santa’ today at the Norwich store. The breakfast was very nice, good quality and hot. Attentive and well organised staff. The entertainment as we ate was very good. Santa was brilliant, just how we expect him to be. Very tuned in to the children. The presents were good quality and excellent choices for my grandchildren. The only negative comment was that the wait to see Santa in the grotto was too long, about 45 minutes. The staff there however were very good in keeping us informed of what was happening. Could the breakfast be staggered? Therefore meeting Santa would be too, just by 15 minute intervals? Santa’s room was very cosy with a fireplace. He asked my grandson lots of questions and chatted which was lovely. We had a great time and would recommend the trip.”

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Posted 6 years ago

“I took my 3 year old niece to see Santa at Highways Garden Centre and was extremely impressed. She was quite shy to begin with but Santa was very kind and patient and made her feel at ease without pushing her to speak to him. She soon came around and spoke to him, he was an absolutely lovely man. The present was very impressive and good quality/value for money for what I paid. Only couple of things that could be improved would be the waiting time to see Santa, even though I booked online we still had to wait half an hour in a queue. Also there was quite a loud clown at the entrance to the grotto which was a bit frightening for younger children who are a bit nervous about entering the grotto. I am sure he is very entertaining when doing his own act but maybe he could be inside the grotto or do a show afterwards another year. All in all though a very impressive experience, will be returning.”

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Posted 6 years ago

“After booking online to take our 3 yr old Grandson to see father Xmas at highway nursery he was disappointed to receive the identical present from him as he got last year (Finding Dory jigsaw puzzle), afterwards we had tea and cake in the coffee shop and he said why did Father Xmas give me the same present as last year he should know he gave it to me last year!! Sums it up by a 3yr old, some different gifts each year would be better bearing in mind these days it’s not cheap to see the big man!!! Come on highways we are hoping for better next year!!”

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Posted 6 years ago

“Took our boys to see santa 3pm 9.12.18 It was heaving from the rafters with families but it was worth the wait, the grotto was amazing and santa was brilliant and absolutely spot on with what he said to our sons, truly cementing their belief in santa in the process Thank you so much”

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Posted 6 years ago

“What a lovely place to visit at any time but today we took our grandchildren to meet Santa . What a wonderful experience . The grotto is exceptionalwith little games to amuse the children on the way round . The boys were very impressed by the elf with the sweeties !! Santa was wonderful, jolly, friendly and very much in character. Can’t recommend the whole experience enough. Ps Breakfast was good too !!”

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Posted 6 years ago

“We took my wives mother and father for a Christmas meal today. We pre-booked the table and it was ready when we arrived. Everything about the meal was fine but I wanted to mention Sue, who waited on our table. She was very friendly and prompt - when we had finished and my wife went to pay she said she could not accept our offered tip, so giving a good review is the least I could do.”

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Posted 6 years ago

“It was my little boys first trip to see Santa and he loved the all the bits in the lead up to seeing the big man, you can tell they are making it an experience. He made Santa work hard as he was a little unsure but Santa did a fab job and ended up getting a high 5. I will definitely bring him again next year.”

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Posted 6 years ago

“Best one we have visited. My little boy loved it. So much to see. Father Christmas was great , real beard! 😊”

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Posted 6 years ago

“Visited Santa’s Grotto with my two granddaughters - they were both 2 years old and they loved seeing all the animals in the walk to the Grotto. We went on a Friday so there was plenty of room and we had time to play the games and take lots of pictures.”

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Posted 6 years ago

Highway Garden Centre is rated 4.8 based on 988 reviews