Highway Garden Centre Reviews

Name: Highway Garden Centre
Address: Loddon Road, Norwich
Rating: 4.80

4.8 Rating 996 Reviews

96 %

of reviewers recommend Highway Garden Centre

4.8

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Highway Garden Centre 5 star review on 7th March 2023

Angie Day

Highway Garden Centre 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“Easy ordering process. Picked up myself.”

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Posted 5 days ago

“Very easy to order goods on line. Prompt delivery.”

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Posted 2 weeks ago

“Couldn’t be happier. The service was absolutely outstanding. Everyone was so helpful,friendly and proffesional”

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Posted 2 weeks ago

“All good,no problems”

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Posted 1 month ago

“Amazing efficient service from the order all of the way to delivery with updates except the Jellycat was not protected enough, there was a hole in the bag which is an issue because they are collectibles and mud all over the bag from transit. Please consider wrapping them up and or double bagging them so they arrive safely and your customers are happy thank you so much”

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Posted 1 month ago

“Simple amd straightforward finding and placing my order. Also regular updates regarding delivery service. Link to courier company was also very helpful to have access to. Great service”

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Posted 1 month ago

“Great service and a great price for my Oase water pump. Would recommend highly.”

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Posted 1 month ago

“Had what I wanted at a great price. Well packed and fast delivery.”

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Posted 2 months ago

“Arrived promptly in one piece although the item has got a couple of chips out of the edge of the 'turret' in the roof where the detatchable roof sits on but other wise it's fine.”

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Posted 2 months ago

“Ordered water softener x3 25kg bags which we always purchase from you. My husband has had major heart surgery so was unable to lift these on the trolley and I tried however with difficulty as they are very heavy. A gentleman working for you was close by but did not engage until I had to ask him to help which I thought was rather frustrating as he was just standing around. I did thank him when he helped but that was because I had to explain my husband could not lift currently due to his operation. Whether he was able to or not it would have been nice from a customer experience to have the offer instead of me trying and he could then see how difficult it was then took action. Also fortunately there were sufficient items of stock but normally they are put away and its collected so we know we have the items as already paid up front. Another chap was purchasing 6 so hence it would have looked rather stupid if there was nothing available after he purchased these online. A young girl then went to the stock room apparently to check if all ours were put away and came back and said no therefore we just took off the current pile and the same with the other gentleman.”

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Posted 2 months ago

“Online ordering was easy. Being told to collect from customer service was not correct for the product I ordered and I needed to go to the garden centre to collect. I'll know for next time!”

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Posted 2 months ago

“As described and delivered promptly”

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Posted 2 months ago

“Ordering was straight forward and quick delivery. Thank you.”

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Posted 3 months ago

“Outstanding service product arrived ahead of timescale given but kept informed at all stages.”

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Posted 3 months ago

“Ordered from website. Was easy to do. Item arrived quickly.”

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Posted 3 months ago

“Excellent customer service ordered an arrived within two days. Item was out of stock everywhere else”

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Posted 3 months ago

“The item I ordered was sent out promptly”

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Posted 3 months ago

“The product was shipped promptly and was exactly as described.”

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Posted 3 months ago

“Very impressed with the prompt delivery, the quality and price of the item”

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Posted 4 months ago

“I was very happy with the experience of using Highway garden centre, from start to finish they were excellent. I shall use them again.”

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Posted 4 months ago

Highway Garden Centre is rated 4.8 based on 996 reviews