Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.90

4.9 Rating 230 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

Write Your review

Tell us how Hideaway Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hideaway Beds 5 star review on 2nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and support. Solid construction easily assembled a by 2 amateurs. Seems very comfortable and.convenient.”

Helpful Report

“Single vertical fold away bed arrived quickly, flat packed but very easy to setup, good quality and solidly built, used everyday and it’s still like new, great purchase, would recommend A++”

Helpful Report

“Friendly Helpful Efficient”

Helpful Report

“The usability of the bed is great and good quality. The only issue we had was that the hydroplic bars that came with the bed to help the bed move up and down where bent when they arrived so they have to be rebend back into place in order to fix them in place.”

Helpful Report

“We were really pleased with the service and support we received during the purchase and self installation of the bed. Indeed, when everything had been completed, I telephoned the manger to thank him personally.”

Helpful Report

“Very good product, lovely to have the guest bed out of the way so you've got the space when you don't have a guest staying. After sales were excellent at helping us to put the bed together which looks difficult but easy when you know how.”

Helpful Report

“Amazing bed exactly what my daughter wanted. Sadly COVID delayed getting the bed delivered but we were kept very well informed and up to date. Great customer service.”

Helpful Report

“Our hide away bed is great in our shepherd hut . It was fitted into an existing cupboard that had to be dismantled as our existing drop down bed was not safe . It was fitted with care by Paul Davis to put all our T&G wood back with a friendly and efficient service . The bed is easy to use and we are delighted with it . We will Definitely use him again if we build another hut .”

Helpful Report

“Great bed to save space and have our second bedroom setup as an office. Happy with the purchase.”

Helpful Report

“Knowledgeable, reliable, speedy delivery. I've bought two mattresses over recent years for a fold up bed and been impressed by the quality of service over the phone. The salesperson knew the product, reserved a mattress for me and had it delivered on "next day" when I was ready to receive it. Highly recommended.”

Helpful Report

“Excellent customer service. Received regular updates regarding order progress. Even received text from delivery team to confirm they were 10 mins away which met the quoted delivery time exactly. Would definitely use them again.”

Helpful Report

“Brilliant product. Easy to fit, well balanced and easy to move from closed to open and back. Great customer service too.”

Helpful Report

“Great kit , easy to follow instructions”

Hideaway Beds 5 star review on 7th April 2021

Helpful Report

Thank you for your review and for posting the images, looks great! Glad we were able to assist you in creating your own bespoke wall bed.

“Excellent service”

Helpful Report

“We bought the Double Pull down bed. Excellent product and excellent service. One of the panels arrived damaged and Hideaway beds went the extra mile to sort it out. Excellent communication throughout.”

Helpful Report

“Fantastic customer service and helpful tips. Any problems were rectified straight away. Love our new bed!”

Helpful Report

“We absolutely love our Murphy bed. We got the beta mechanism and then had a carpenter build the units. The customer service was fantastic before and after purchase. I had lots of questions and they were very helpful. I our delivery we had a broken component and Michael sorted that right away for us. Love our bed and can’t wait until we can actually have guests over to use it!”

Helpful Report

“Fantastic helpful service”

Helpful Report

“I have now bought from Hideaway on two occasions and both times received very helpful and prompt advice and service. And the beds are very good too!”

Helpful Report

“Superb from start to finish!! Product, (both the bed and the mattress), excellent and the Customer Service, (Leanne Yardley), was second to none!!”

Helpful Report

Hideaway Beds is rated 4.9 based on 230 reviews