Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.90

4.9 Rating 228 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Hideaway Beds 5 star review on 2nd September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is very good and was easy to mount. The customer service was excellent. I’m very happy with both, material and supplier and if I need another in the future, I’m sure I will buy again from the same supplier.”

Helpful Report

“We needed a few replacements parts that had been lost during a move. Michael could not have been more helpful in identifying what we needed and our lovely Hideaway bed is now reinstalled and as strong as ever! Excellent product and superb customer service.”

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“Excellent product, easy to assemble and does the job”

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“Excellent product and superb customer service.”

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“Excellent product and customer service, this fold up bed is very good quality and was easy to put together 👍”

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“Great product and service. Painted my bed and it looks awesome too. Very solid”

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“Excellent customer service and quick delivery.”

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“Quick and easy solution to a confined space issue”

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“Fast delivery and support. Solid construction easily assembled a by 2 amateurs. Seems very comfortable and.convenient.”

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“Single vertical fold away bed arrived quickly, flat packed but very easy to setup, good quality and solidly built, used everyday and it’s still like new, great purchase, would recommend A++”

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“Friendly Helpful Efficient”

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“We were really pleased with the service and support we received during the purchase and self installation of the bed. Indeed, when everything had been completed, I telephoned the manger to thank him personally.”

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“Very good product, lovely to have the guest bed out of the way so you've got the space when you don't have a guest staying. After sales were excellent at helping us to put the bed together which looks difficult but easy when you know how.”

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“Amazing bed exactly what my daughter wanted. Sadly COVID delayed getting the bed delivered but we were kept very well informed and up to date. Great customer service.”

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“Our hide away bed is great in our shepherd hut . It was fitted into an existing cupboard that had to be dismantled as our existing drop down bed was not safe . It was fitted with care by Paul Davis to put all our T&G wood back with a friendly and efficient service . The bed is easy to use and we are delighted with it . We will Definitely use him again if we build another hut .”

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“Great bed to save space and have our second bedroom setup as an office. Happy with the purchase.”

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“Knowledgeable, reliable, speedy delivery. I've bought two mattresses over recent years for a fold up bed and been impressed by the quality of service over the phone. The salesperson knew the product, reserved a mattress for me and had it delivered on "next day" when I was ready to receive it. Highly recommended.”

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“Excellent customer service. Received regular updates regarding order progress. Even received text from delivery team to confirm they were 10 mins away which met the quoted delivery time exactly. Would definitely use them again.”

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“Brilliant product. Easy to fit, well balanced and easy to move from closed to open and back. Great customer service too.”

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“Great kit , easy to follow instructions”

Hideaway Beds 5 star review on 7th April 2021

Helpful Report

Thank you for your review and for posting the images, looks great! Glad we were able to assist you in creating your own bespoke wall bed.

Hideaway Beds is rated 4.9 based on 228 reviews