Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.91

4.9 Rating 238 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Hideaway Beds 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent. Bed installation was straightforward, good quality materials, very sturdy. Haven't had chance to sleep on the bed yet, but I'm confident it will be very comfortable. Very pleased we bought the bed as it has created so much more space in our spare room.”

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“Brilliant product, great service”

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“Service was great and product good quality. In hadn't taken into account the gab between wall and bed when down so lose the pillows otherwise perfect.”

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Hi Sarah, thank you for your feedback. Please contact the team who processed your order who can provide information on a headboard to ensure you don't keep losing pillows down the back.

“Excellent service, what more can you want!”

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“Very pleased we bought a hideaway bed. The two of us managed to put it together… with a little difficulty but then we are aged 70 and 73 so we tapped ourselves on the back when we had finished. It’s so easy to pull down put it back to the wall again. Will definitely recommend ‘Hideaway beds!’”

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“Very easy to install. Detailed instructions very clear with cutting list and measurements.”

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“Great product and easy to use. Team at Hideaway have also been very helpful.”

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“Very helpful staff.”

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“Great service and good quality bed. Would use again”

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“Excellent customer service both email and phone from start to finish with a follow up check later. Very helpful when we had to check a couple of things. The concept is brilliant and made a massive difference in our small bungalow.”

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“Quick responding to queries before purchase. Quick delivery. Good quality product. In general very happy with it.”

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“Excellent product and service”

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“Great Service, No Fuss No Problem. Fully recommend.”

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“The perfect solution to a small space, that is now multipurpose”

Hideaway Beds 5 star review on 27th April 2022

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Thank you for your review and for posting the pictures, looks like it fits the room perfectly. We are so pleased you are happy with your purchase.

“I used to fit the Swingaway Beds which have been discontinued so purchased the Next Bed on recommendation of Hideaway Beds. I was not disappointed, it’s a good product, fittings is even simpler and it is generally less bulky to build a cabinet around. Definitely recommend. Item was delivered, as usual, quickly and professionally.”

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“Great product - the team at Hideaway beds were very responsive to all questions. Quite a bit of work assembling but a quality product.”

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“Great bed and great customer service would definitely recommend”

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“Excellent service and quick delivery. Follow up enquiry much appreciated.”

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“Good communication throughout, and Leanne was very helpful. Not easy to find these products in the UK, so I was pleased to find a company with such a good offering of these beds.”

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“Provided an excellent customer journey and I always highly recommend them to others.”

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Hideaway Beds is rated 4.9 based on 238 reviews